Apple Support App Now Offers More Info on Nearby Locations

Apple today updated its Apple Support app to be more useful to customers who are looking to get help from a nearby Apple retail location or authorized repair shop.

apple support app update
When searching for a store using the "Locations" feature in the app, there's now a Good to Know section and a Store Hours section, both of which are new.

In Good to Know, Apple lists information like accessibility options and whether a store location offers product recycling. The Store Hours shows the upcoming hours for each location on a specific date basis. Rather than just listing Monday-Sunday hours, Apple has a list for the upcoming dates, which gives up-to-date information should store hours change for an event or environmental issue.

Apple's notes for the update:

Added helpful information about nearby locations, including store hours, accessibility details, and specialty services available

Performance enhancements and bug fixes

The Apple Support app is designed to allow customers to search for help with their products, get service for issues, and check AppleCare+ status. Apple has been working to improve the app over the last several years, and there are sections for help with specific devices and services, as well as options to track service requests and get help in person.

The Apple Support app can be downloaded from the App Store for free. [Direct Link]

Popular Stories

new best buy blue

Best Buy's Memorial Day Sale Has Record Low Prices on iPads, MacBooks, and Much More

Friday May 24, 2024 7:12 am PDT by
Best Buy today kicked off its Memorial Day weekend sale, and it has some of the best prices we've tracked in weeks on iPads and MacBooks. Specifically, you'll find record low prices on the 5th generation iPad Air, iPad mini 6, M2 MacBook Air, and M3 MacBook Pro. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a purchase, we may receive a small payment,...
macOS 15 Feature

macOS 15 System Settings to Get Design Overhaul

Thursday May 23, 2024 12:51 pm PDT by
With the macOS 15 update that is set to debut at WWDC in June, Apple plans to rearrange "menus and app UIs," according to a report from AppleInsider. The System Settings app, which was last updated with macOS Ventura, will get one of the biggest updates. With macOS Ventura, Apple renamed the System Preferences app to System Settings, introducing a design similar to the Settings app on the...
6chatgpt mac app

5 Reasons to Use OpenAI's ChatGPT App for Mac

Thursday May 23, 2024 6:07 am PDT by
On May 13, OpenAI during its Spring Update announced that it would be releasing a desktop ChatGPT app for the Mac in the "coming weeks," and said that ahead of a wider launch it had started rolling out the app to some ChatGPT Plus subscribers. Subscribe to the MacRumors YouTube channel for more videos. After testing the app for a few days, we thought it was worth sharing some reasons why...
iOS 17

Apple Sheds More Light on iOS 17.5 Bug That Resurfaced Deleted Photos

Friday May 24, 2024 2:36 am PDT by
Last week, some iPhone users reported that Apple's iOS 17.5 update had introduced a bug that caused old photos that were deleted to reappear in the Photos app. Apple quickly released an iOS 17.5.1 update to fix the issue, but for many users, its explanation of "database corruption" in the release notes was all too brief, and did little to allay concerns about the privacy of their data. Apple ...

Top Rated Comments

fel10 Avatar
10 months ago
The technology just wasn’t there in the past for such features
Score: 3 Votes (Like | Disagree)
KoolAid-Drink Avatar
10 months ago
Now, if only Apple could include the Support app on the Mac. That would make it much more seamless and integrated, IMHO.
Score: 2 Votes (Like | Disagree)
svish Avatar
10 months ago
Good to have this information in the updated app
Score: 2 Votes (Like | Disagree)
DailySlow Avatar
10 months ago

Now, if only Apple could include the Support app on the Mac. That would make it much more seamless and integrated, IMHO.
My crystal iBall says it’s coming.
Score: 1 Votes (Like | Disagree)