Apple Expanding Self-Service Repair Program to iPhone 14 Lineup and More Macs

Apple today announced that its self-service repair program will be expanding to the iPhone 14 lineup, 13-inch MacBook Air with the M2 chip, and 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips starting June 21.

Apple Self Service Repair Program iPhone
First launched in April 2022, Apple's program provides customers with access to parts, manuals, and tools to repair select devices. Apple says the program is designed for anyone with "experience repairing electronic devices," but says the "vast majority" of customers are better off visiting an Apple Store or Apple Authorized Service Provider.

Apple also announced that customers can now complete the post-repair System Configuration process by placing the device into Diagnostics Mode and following the on-screen prompts. Users no longer need to contact the program's support team to complete this step, which verifies that the parts are genuine and working properly.

"Running System Configuration after a repair authenticates genuine Apple parts, updates firmware, and calibrates parts to ensure maximum performance and quality," says Apple. "Additionally, for repairs involving biometric authentication, such as Touch ID or Face ID, System Configuration links the biometric sensors to the Secure Enclave on the logic board to ensure device security and customer privacy."

Last, Apple said it is expanding the program to Mac desktops with M1 series chips in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the U.K., and making parts available for the TrueDepth camera and top speaker on iPhone 12 and iPhone 13 models.

Related Roundup: iPhone 14
Related Forum: iPhone

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Top Rated Comments

contacos Avatar
12 months ago
The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Score: 7 Votes (Like | Disagree)
FNH15 Avatar
12 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
Yup. In the automotive world this is going to be analogous to someone who buys a used BMW, thinking they can throw some Autozone parts in and work on it themselves with only a cursory understanding of how things work. Then, when they inevitably screw it up, complain about the high cost of maintenance when someone else has to fix their mess.

This isn’t your grandfather’s Mac Plus. Can’t wait for the forum posts from people who really shouldn’t be working on computers (just like certain threads on BMW forums…)
Score: 6 Votes (Like | Disagree)
EmotionalSnow Avatar
12 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
I don't think self-service repair would qualify as unauthorised. But yes, if you **** up they'll happily charge a lot to clean up the mess.
Score: 5 Votes (Like | Disagree)
Apple Fan 2008 Avatar
12 months ago
Took long enough
Score: 3 Votes (Like | Disagree)
Reason077 Avatar
12 months ago

The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Presumably nothing because, as far as I know, all recent iPhone and Mac models have batteries secured with "pull tab" adhesive strips that are easy to remove and replace. It's been a while since Apple did glued-in batteries, at least in iPhones.

(I do have bad memories of an iPhone 5 DIY battery replacement being a real pain many years ago...)
Score: 2 Votes (Like | Disagree)
nt5672 Avatar
12 months ago
Excellent news. This needs to be expanded to all Apple devices.
Score: 2 Votes (Like | Disagree)