Apple Expanding Self-Service Repair Program to iPhone 14 Lineup and More Macs

Apple today announced that its self-service repair program will be expanding to the iPhone 14 lineup, 13-inch MacBook Air with the M2 chip, and 14-inch and 16-inch MacBook Pro models with M2 Pro and M2 Max chips starting June 21.

Apple Self Service Repair Program iPhone
First launched in April 2022, Apple's program provides customers with access to parts, manuals, and tools to repair select devices. Apple says the program is designed for anyone with "experience repairing electronic devices," but says the "vast majority" of customers are better off visiting an Apple Store or Apple Authorized Service Provider.

Apple also announced that customers can now complete the post-repair System Configuration process by placing the device into Diagnostics Mode and following the on-screen prompts. Users no longer need to contact the program's support team to complete this step, which verifies that the parts are genuine and working properly.

"Running System Configuration after a repair authenticates genuine Apple parts, updates firmware, and calibrates parts to ensure maximum performance and quality," says Apple. "Additionally, for repairs involving biometric authentication, such as Touch ID or Face ID, System Configuration links the biometric sensors to the Secure Enclave on the logic board to ensure device security and customer privacy."

Last, Apple said it is expanding the program to Mac desktops with M1 series chips in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the U.K., and making parts available for the TrueDepth camera and top speaker on iPhone 12 and iPhone 13 models.

Related Forum: iPhone

Popular Stories

ios 18 4 carplay

Apple Upgrades CarPlay in Two Ways

Wednesday March 12, 2025 6:05 am PDT by
The upcoming iOS 18.4 update for the iPhone includes a smaller but meaningful improvement for Apple's in-car iPhone mirroring system CarPlay. Specifically, CarPlay now shows a third row of icons, up from two rows previously. However, this change is only visible in vehicles with a larger center display. For example, a MacRumors Forums member noticed the change in a Toyota Tundra with a...
Apple More Personal Siri Ad

John Gruber Says 'Something is Rotten' at Apple

Wednesday March 12, 2025 7:39 pm PDT by
Daring Fireball's John Gruber today shared some strongly-worded comments about Apple's delayed personalized Siri features. Gruber is a well-known Apple pundit who has been writing about the company for more than two decades. In a blog post titled "Something Is Rotten in the State of Cupertino," Gruber said Apple's credibility has been "damaged" by the delay:Keynote by keynote, product by...
airpods pro 2 gradient

AirPods Pro 3 Launch Now Just Months Away: Here's What We Know

Tuesday March 11, 2025 3:26 am PDT by
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for. Apart from their audio and noise-canceling performance, which are generally regarded as excellent for...
Apple Maps vs Google Maps Feature

iOS 18.4 Adds a Highly-Requested Setting to iPhones — But Not in U.S.

Wednesday March 12, 2025 1:05 pm PDT by
iPhones are finally getting a much-requested setting, but availability is limited. The upcoming iOS 18.4 update introduces an option to set a default navigation app, other than Apple Maps, but unfortunately this new setting is limited to users in the EU. There, you can now set an app like Google Maps or Waze as your default navigation app on the iPhone by opening the Settings app and tapping ...
iphone 17 pro asherdipps

iPhone 17 Pro Max Rumors Allegedly Refer to 'iPhone 17 Ultra' Model

Friday March 14, 2025 7:56 am PDT by
If you've been following iPhone rumors over the last few years, you may remember reading reports that Apple flirted with the idea of introducing a super high-end "Ultra" model that would either replace its Pro Max device or sit above it in Apple's smartphone hirearchy. These reports appeared in the pre-launch iPhone 15 and iPhone 16 rumor cycles, but ultimately came to nothing. Now though, the...
iPhone 17 Pro Render Front Page Tech

iPhone 17 Pro Machined Parts Leak Reflects Camera Redesign Rumors

Thursday March 13, 2025 3:07 am PDT by
Apple's upcoming iPhone 17 Pro models are expected to feature a significant design overhaul, and a new image apparently taken on an assembly line for the unreleased devices appears to confirm the biggest rumored change. Render of an iPhone 17 Pro model shared by Jon Prosser The iPhone 17 Pro and iPhone 17 Pro Max are rumored to adopt a horizontal camera bar reminiscent of Google's Pixel...
Generic iOS 19 Feature Mock Light

iOS 19 Will Bring Biggest Design Overhaul Since iOS 7

Monday March 10, 2025 12:17 pm PDT by
Apple is planning for a major design overhaul of the iPhone, iPad, and Mac interfaces with the introduction of iOS 19, iPadOS 19, and macOS 16 later this year, reports Bloomberg. The update will "fundamentally change" the look of Apple's operating system, introducing a more consistent cross-platform experience. Apple plans to update the style of icons, menus, apps, windows, and system...
Sad Siri Feature

Kuo: Apple Knows Apple Intelligence is 'Underwhelming' and Won't Drive iPhone Upgrades

Thursday March 13, 2025 9:32 am PDT by
The Apple Intelligence features that Apple introduced with iOS 18 are not pushing people to upgrade their iPhones, Apple analyst Ming-Chi Kuo reiterated today. Apple's recent Siri failures are also going to have an impact on 2025 iPhone shipments, which the market is beginning to realize. As early as last July, Kuo said expectations that Apple Intelligence could drive iPhone upgrades were...
Sad Siri Feature

Kuo: Cook Should Personally Address Siri Apple Intelligence Failure

Thursday March 13, 2025 4:02 pm PDT by
Apple made a major misstep with the way that it handled the delay of Apple Intelligence features for Siri, Apple analyst Ming-Chi Kuo said today. Announcing the delay through a press statement was a bad decision, and Apple should instead have gone through official channels. Kuo referenced the well-known "Antennagate" PR crisis when the iPhone 4 launched in 2010, and the way that then Apple...

Top Rated Comments

contacos Avatar
23 months ago
The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Score: 7 Votes (Like | Disagree)
FNH15 Avatar
23 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
Yup. In the automotive world this is going to be analogous to someone who buys a used BMW, thinking they can throw some Autozone parts in and work on it themselves with only a cursory understanding of how things work. Then, when they inevitably screw it up, complain about the high cost of maintenance when someone else has to fix their mess.

This isn’t your grandfather’s Mac Plus. Can’t wait for the forum posts from people who really shouldn’t be working on computers (just like certain threads on BMW forums…)
Score: 6 Votes (Like | Disagree)
EmotionalSnow Avatar
23 months ago

All fun and games until ham-fisted amateurs destroy the inside of their Mac or iPhone and Apple consequently charges them out-of-warranty prices to address their repair mistakes or denies service entirely.

Macs are challenging to work on, iPhones being even smaller with tinier components and tolerances, are even less pleasant to work on.

I was a Mac Genius from 2007-2014... Apple was very harsh about unauthorized repairs then, and from what I hear from the few pals I still know working the stores, they're even less tolerant of unauthorized repairs or tampering these days.
I don't think self-service repair would qualify as unauthorised. But yes, if you **** up they'll happily charge a lot to clean up the mess.
Score: 5 Votes (Like | Disagree)
Apple Fan 2008 Avatar
23 months ago
Took long enough
Score: 3 Votes (Like | Disagree)
Reason077 Avatar
23 months ago

The EU already put a stop to glued and non easily removable batteries in electronic devices last week anyway. Will be interesting what that means for Apple a few years from now
Presumably nothing because, as far as I know, all recent iPhone and Mac models have batteries secured with "pull tab" adhesive strips that are easy to remove and replace. It's been a while since Apple did glued-in batteries, at least in iPhones.

(I do have bad memories of an iPhone 5 DIY battery replacement being a real pain many years ago...)
Score: 2 Votes (Like | Disagree)
nt5672 Avatar
23 months ago
Excellent news. This needs to be expanded to all Apple devices.
Score: 2 Votes (Like | Disagree)