Apple Support App Gains New Look and Revamped Reservation System

Apple today updated its Apple Support app with new functionality that makes it easier to make a reservation for service in an Apple retail location or from an Apple Authorized Service Provider.

apple support app
The update revamps the look of the reservation system, giving it improved organization for quicker access to devices, support tools, and more. The app now opens with a "Tell us what's happening" interface, so you can type in what you need to get to it quickly, and it has a tiled interface for your various devices rather than a list.

Recommended articles are provided that might be useful to you based on the products you own, and there are quick access tools for resetting a password and checking AppleCare coverage.

When booking a repair, there are new sorting and filtering capabilities for finding suitable repairs, with options that include Same-Day Repair, Appointments, and Distance. Apple's full notes for the update are below:

- It's easier than ever to access support tools and get help with all of your Apple products
- Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
- Performance enhancements and bug fixes (edited)

The Apple Support app can be downloaded from the App Store for free. [Direct Link]

Popular Stories

2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
Liquid Glass General Feature

Apple Shares Liquid Glass Design Gallery

Thursday November 6, 2025 2:45 pm PST by
Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences. The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple...
iOS 26

iOS 26.1 Available Now With These 8 New Features

Monday November 3, 2025 5:54 am PST by
Following more than a month of beta testing, Apple released iOS 26.1 on Monday, November 3. The update includes a handful of new features and changes, including the ability to adjust the look of Liquid Glass and more. Below, we outline iOS 26.1's key new features. Liquid Glass Toggle iOS 26.1 lets you choose your preferred look for Liquid Glass. In the Settings app, under Display...
airtag purple

Apple's Website Lists AirTag 4-Pack at Shockingly Low Price [Updated]

Friday November 7, 2025 6:40 am PST by
Apple's online store in the U.S. is suddenly offering a pack of four AirTags for just $29, which is the same price as a single AirTag. This is likely a pricing error, and it is unclear if orders will be fulfilled. Apple has not discounted the AirTag four-pack in any other countries that we checked. Delivery estimates are already pushing into late November to early December, suggesting...
Finder Siri Feature

Apple's New Siri Will Be Powered By Google Gemini

Wednesday November 5, 2025 11:57 am PST by
The smarter, more capable version of Siri that Apple is developing will be powered by Google Gemini, reports Bloomberg. Apple will pay Google approximately $1 billion per year for a 1.2 trillion parameter artificial intelligence model that was developed by Google. For context, parameters are a measure of how a model understands and responds to queries. More parameters generally means more...
apple watch se 3 always on

Apple to Remove iPhone-Apple Watch Wi-Fi Sync in EU With iOS 26.2

Thursday November 6, 2025 4:37 am PST by
Apple in iOS 26.2 will disable automatic Wi-Fi network syncing between iPhone and Apple Watch in the European Union to comply with the bloc's regulations, suggests a new report. Normally, when an iPhone connects to a new Wi-Fi network, it automatically shares the network credentials with the paired Apple Watch. This allows the watch to connect to the same network independently – for...
ikea smart home devices

IKEA Debuts 21 HomeKit-Compatible Smart Bulbs, Sensors, and Controls

Thursday November 6, 2025 4:08 pm PST by
IKEA today announced the upcoming launch of 21 new Matter-compatible smart home products that will be able to interface with HomeKit and the Apple Home app. There are sensors, lights, and control options, all of which will be reasonably priced. Some of the products are new, while some are updates to existing lines that IKEA previously offered. There are a series of new smart bulbs that are...
apple tv logo physical

New Apple TV Intro Was Made With Practical Effects

Thursday November 6, 2025 7:02 am PST by
The all-new intro sequence for Apple TV was made with practical effects and shot in-camera, Ad Age reports. Rather than using digital techniques, the new sequence was made by shooting large glass versions of the Apple TV logo, with physical motion and changing lighting used to create effects. Apple partnered with TBWA\Media Arts Lab to create the intro. Ad Age released an exclusive look...
Home Hub Command Center with Dome Base Feature

Apple's 2026 Smart Home Revamp: All the Rumors

Wednesday November 5, 2025 3:54 pm PST by
It's been over a decade since Apple's HomeKit smart home platform launched, and it is overdue for an update. HomeKit and the Home app can no longer keep up with AI-powered solutions from other companies like Google and Amazon, but that's set to change with a smart home revamp that Apple has planned for 2026. Home Hub Apple is working on a home hub or "command center" that will serve as a...

Top Rated Comments

vegetassj4 Avatar
40 months ago
Yeah, but where are the ads? We want more ads.
Score: 5 Votes (Like | Disagree)
trhoffmann Avatar
40 months ago
I haven’t had the need for Apple support for any products I’ve bought since I had a hard drive failure on my CoreDuo 24” iMac in 2005. So, I’ve never really looked into this app. It looks fairly comprehensive. I’ll keep it in mind if I ever need support.

I liked being able to check the AppleCare+ status of all my devices in one place.
Score: 1 Votes (Like | Disagree)
svish Avatar
40 months ago
Looks better but don’t think much has changed.
Score: 1 Votes (Like | Disagree)
fatTribble Avatar
40 months ago

Yeah, but where are the ads? We want more ads.
Go TRS-80! ?
Score: 1 Votes (Like | Disagree)
CrysisDeu Avatar
40 months ago
Apple's support is really bad.. The only thing they can do is to ask for restarting and resetting SMC, or 'wipe your device and see if it works'
Score: 1 Votes (Like | Disagree)