Apple Support App Gains New Look and Revamped Reservation System
Apple today updated its Apple Support app with new functionality that makes it easier to make a reservation for service in an Apple retail location or from an Apple Authorized Service Provider.
The update revamps the look of the reservation system, giving it improved organization for quicker access to devices, support tools, and more. The app now opens with a "Tell us what's happening" interface, so you can type in what you need to get to it quickly, and it has a tiled interface for your various devices rather than a list.
Recommended articles are provided that might be useful to you based on the products you own, and there are quick access tools for resetting a password and checking AppleCare coverage.
When booking a repair, there are new sorting and filtering capabilities for finding suitable repairs, with options that include Same-Day Repair, Appointments, and Distance. Apple's full notes for the update are below:
- It's easier than ever to access support tools and get help with all of your Apple products
- Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
- Performance enhancements and bug fixes (edited)
The Apple Support app can be downloaded from the App Store for free. [Direct Link]
Popular Stories
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
Top Rated Comments
I liked being able to check the AppleCare+ status of all my devices in one place.