iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users

The iOS 15.7.1 Release Candidate made available earlier this week appears to prevent Face ID from working on at least some iPhones, according to user reports across Reddit and Twitter. Affected devices include iPhone 12 Pro and iPhone 13 Pro models at a minimum, but it is quite possible that other models are impacted too.

Face ID iPhone 13
Affected users who attempt to reset Face ID on their iPhone receive a "Face ID Is Not Available" error, resulting in facial recognition being completely broken. It is unclear what the cause of the issue is or whether Apple is aware of the problem. We have reached out to Apple for comment on the matter and will update this story if we hear back.

Release Candidates usually end up being identical to the final release for iOS updates, but it's possible that Apple could release a new Release Candidate with a fix ahead of iOS 15.7.1's expected release to the public next week.

Some users are not interested in updating to iOS 16, so it is important that Apple addresses this issue in iOS 15.7.1. There are also some devices that are compatible with iOS 15 but not iOS 16, including the iPhone 6s, iPhone‌ 6s Plus, first-generation iPhone SE, seventh-generation iPod touch, ‌iPhone‌ 7, and ‌iPhone‌ 7 Plus.

(Thanks, @AppleSWUpdates!)

Related Forum: iOS 15

Top Rated Comments

sw1tcher Avatar
8 months ago
That's because Touch ID > Face ID

Score: 23 Votes (Like | Disagree)
rjohnstone Avatar
8 months ago
Kwality Kontrol at it's finest. ;)
Score: 23 Votes (Like | Disagree)
contacos Avatar
8 months ago
I had no idea there was even a 15.7.1 beta ?
Score: 23 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
8 months ago

"Release Candidates" ain't what they used to be.
I honestly miss the “Golden Master” era.
Score: 16 Votes (Like | Disagree)
mystery hill Avatar
8 months ago

I don't have Touch ID or Face ID on my iPod Touch, so I guess I don't have any worries.
“iOS 15.7.2 Release Candidate Breaking WiFi for some iPod Touch Users.”
Score: 15 Votes (Like | Disagree)
tonmischa Avatar
8 months ago
"Nudging" customers to iOS 16 by "accidentally" breaking FaceID in iOS 15.
Score: 14 Votes (Like | Disagree)

Popular Stories

google drive for desktop1

Google to Roll Out New 'Drive for Desktop' App in the Coming Weeks, Replacing Backup & Sync and Drive File Stream Clients

Tuesday July 13, 2021 1:18 am PDT by
Earlier this year, Google announced that it planned to unify its Drive File Stream and Backup and Sync apps into a single Google Drive for desktop app. The company now says the new sync client will roll out "in the coming weeks" and has released additional information about what users can expect from the transition. To recap, there are currently two desktop sync solutions for using Google...