Apple Explains Why Duplicates Album in Photos Not Showing for Some Users

Apple today explained why iPhone users who recently updated to iOS 16 may not see the new Duplicates album in its stock Photos app, and what they can do about it.

photos duplicates
New to iOS 16, the Photos app will automatically detect any duplicate photos and videos in users' libraries and collate them together in a Duplicates album for inspection, giving users the option to merge duplicate sets and delete redundant media.

However, many users have been in touch to say the Duplicates album has not been showing up for them after updating their iPhone software, leading them to wonder if they are doing something wrong.

In a new support document, Apple has clarified that for the Duplicates album to appear, your iPhone has to first index the photo library and find duplicates, but that this detection process requires your iPhone to be locked and connected to power.

"Depending on what tasks are running in the background and the size of your photo library, the process could happen quickly or take up to a few days to complete," adds Apple.

Bear in mind that if you don't have any duplicates in your library, then the Duplicates album won't show up under the "Utilities" section of the Photos app until such a time when you do.

Related Forum: iOS 16

Top Rated Comments

BootsWalking Avatar
19 months ago
Why not show the duplicates folder with a message indicating it won't be indexed until plugged in? Would've saved a lot of Apple support inquires.
Score: 12 Votes (Like | Disagree)
MadDog31 Avatar
19 months ago
Had to wait for this myself back when I updated.

Worked well, though I do wish they had an option or folder for photos that are very similar but aren't 1:1 duplicates -- like the times I take a back-to-school pic of my kids and snap off 15 hoping to get one good shot and then I forget to delete 14 others!
Score: 8 Votes (Like | Disagree)
vtuberalpha Avatar
19 months ago
The stupid indexing and background processes myth bogging down the battery is no more, thanks Apple for disspelling that nonsense.

Included a screenshot of my own to prove it even more.



Attachment Image
Score: 5 Votes (Like | Disagree)
orbital~debris Avatar
19 months ago

It picked up a RAW and JPEG as being duplicates. It doesn’t give you any clue as to which it prefers to save on a ‘merge’.
From Apple's iPhone User Guide:

"Merging combines the highest quality version and all of the relevant data across the duplicates, and keeps that one in your library. The remaining duplicates are moved to the Recently Deleted album."

https://support.apple.com/en-gb/guide/iphone/iph1978d9c23/ios
Score: 4 Votes (Like | Disagree)
JosephAW Avatar
19 months ago
It should still show the word "duplicates" with a zero or pending grayed out. o_O
Score: 4 Votes (Like | Disagree)
lynxwildcat Avatar
19 months ago
I am really intrigued whether this new 'duplicates' feature is a remnant or precursor of CSAM scanning. The fact this capability picks up images that are not 100% perfect duplicates (minor differences) and needs to catalogue your entire library.

I dunno, this seems related to CSAM, it's created some sort of hash that it's comparing between images. Turning on CSAM later based on the work done for duplicates would seem easier.

I haven't seen any news or analysis digging into why duplicates came this year (after CSAM was shelved) and why we haven't had duplicates as a feature well before now. This seems like a precursor or remnant.
Score: 3 Votes (Like | Disagree)

Popular Stories

Apple Logo Spotlight

Source: Apple to Announce New Products This Week

Sunday March 3, 2024 11:38 am PST by
Apple plans to announce new products with press releases on its website this week, a proven source familiar with the matter told MacRumors. While the products that Apple plans to announce have not been disclosed, there are rumors about new iPads, Macs, and accessories. It is unclear exactly what will be announced this week. Bloomberg's Mark Gurman today reiterated that Apple is planning new...
Apple Maps vs Google Maps Feature

Apple Maps vs. Google Maps: Which Is Better?

Friday March 1, 2024 7:10 am PST by
Apple Maps has been providing navigational guidance to Apple users for almost 13 and a half years now, and much has changed about the app in that time. However, according to data from Canalys, the overwhelming majority of iPhones in the U.S. still have Google Maps downloaded as an alternative to Apple Maps, which comes preinstalled on all iPhones. We want to hear from MacRumors readers. Which do...
apple tv plus banner

Apple TV+ Gains Over 50 Movies for a Limited Time

Friday March 1, 2024 6:29 am PST by
Apple TV+ today gained over 50 movies, adding to its back catalog of content for a limited time. The collection includes a large number of popular and classic titles. Subscribers can access the movies in a "Great Movies on Apple TV+" section in the Apple TV app. Some titles are also available in 3D. Movies in the collection include: 21 Jump Street 300 American Sniper Argo ...
Apple MacBook Air 2 up hero 240304

Apple Announces New MacBook Air Models With M3 Chip

Monday March 4, 2024 5:04 am PST by
Apple today announced new 13- and 15-inch MacBook Air models with M3 chip, improved external display support, Wi-Fi 6E, and more. Apple says that the new MacBook Air is up to 60% faster than the M1 model and up to 13x faster than the fastest Intel-based MacBook Air. With a faster and more efficient Neural Engine, Apple says that the MacBook Air continues to be "the best consumer laptop for...
iPad Air 12

Gurman: No Apple Event Planned for Upcoming iPads and Macs

Sunday March 3, 2024 5:09 am PST by
Apple does not plan to hold a traditional event to unveil new iPads and Macs, according to Bloomberg's Mark Gurman. Instead, he said Apple plans to announce the products on its website with a "series of online videos and marketing campaigns." If this plan is accurate, we can expect the new products to be announced with press releases on the Apple Newsroom website. Gurman expects Apple to...
airpods pro 2 pink

Apple Releases New Beta Firmware for AirPods Pro 2

Thursday February 29, 2024 11:41 am PST by
Apple today introduced a new beta firmware update for the AirPods Pro 2, both the USB-C and Lightning versions. The new firmware is version 6E188, up from the prior 6B34 firmware released in December. Apple does not often provide details or notes on what features might be included in the refreshed firmware, so it is unclear what's new. Note that this software is limited to developers at the...