AirPods Pro 2 Users Report Issues With Connection Randomly Dropping

Some users of the second-generation AirPods Pro are reporting ongoing issues with their brand-new earbuds randomly disconnecting from their devices as they listen to music or watch videos.

airpods pro 2
The reports can be found in the MacRumors forum as well as from readers of MacRumors who have reached out to us directly. Symptoms can also include an iPhone or iPad showing the AirPods Pro as connected, but no audio actually being played. Reports suggest the bugs are sporadic and apparently not caused by anything specific, with no clear fix.

Mine keep disconnecting from my iPhone randomly throughout the day. Also sometimes it shows that they're connected but sound doesn't come through so I'll have to reconnect them. Hope this is just a software issue.

I have connection issues as well. Similar to others sometimes it shows connected to my iPhone in settings but there's no audio playing through AirPods just through iPhone and the AirPods do not show up drop down shade.

Such problems are not entirely unique to the second-generation AirPods Pro, as customers of the original AirPods Pro that launched in 2019 have reported similar issues in the past. The new AirPods Pro, having launched three years after the original, have caused some users to be frustrated that bugs related to connectivity are seemingly not yet addressed.

The new AirPods Pro began arriving to customers on Friday, so it's still unclear just how widespread the bug is. Users facing similar issues with their new AirPods Pro are encouraged to make sure the AirPods and their iPhones are updated to the latest firmware and iOS version. The latest firmware for the second-generation AirPods Pro is 5A377.

Related Roundup: AirPods Pro 3
Buyer's Guide: AirPods Pro (Buy Now)
Related Forum: AirPods

Popular Stories

Apple Creator Studio

Apple Introduces New 'Creator Studio' Bundle of Apps for $129 Per Year

Tuesday January 13, 2026 6:11 am PST by
Apple today introduced a new Apple Creator Studio bundle that offers access to six creative apps, as well as exclusive AI features and content, as part of a single subscription. In the U.S., pricing is set at $12.99 per month or $129 per year. Here are the six apps included with an Apple Creator Studio subscription:Final Cut Pro on the Mac and iPad Logic Pro on the Mac and iPad Pixelmator...
Verizon New

Verizon is Down: iPhones Show 'SOS' Mode Due to Network Outage [Resolved]

Wednesday January 14, 2026 10:18 am PST by
Verizon is experiencing a major outage across the U.S. today, with hundreds of thousands of customers reporting issues with the network on the website Downdetector. There are also complaints across Reddit and other social media platforms. iPhone users and others with Verizon service are generally unable to make phone calls, send text messages, or use data over 5G or LTE due to the outage....
iPhone Top Left Hole Punch Face ID Feature Purple

New Leak Reveals iPhone 18 Pro Display Sizes, Under-Screen Face ID, and More

Wednesday January 14, 2026 7:09 am PST by
While the iPhone 18 Pro models are still around eight months away, a leaker has shared some alleged details about the devices. In a post on Chinese social media platform Weibo this week, the account Digital Chat Station said the iPhone 18 Pro and iPhone 18 Pro Max will have the same 6.3-inch and 6.9-inch display sizes as the iPhone 17 Pro and iPhone 17 Pro Max. Consistent with previous...
iPhone Top Left Hole Punch Face ID Feature Purple

iPhone 18 Pro Launching Later This Year With These 12 New Features

Thursday January 15, 2026 10:56 am PST by
While the iPhone 18 Pro and iPhone 18 Pro Max are not expected to launch for another eight months, there are already plenty of rumors about the devices. Below, we have recapped 12 features rumored for the iPhone 18 Pro models, as of January 2026: The same overall design is expected, with 6.3-inch and 6.9-inch display sizes, and a "plateau" housing three rear cameras Under-screen Face ID...
iOS 26

Here's What's New in iOS 26.3 So Far

Monday January 12, 2026 1:15 pm PST by
Apple today seeded the second beta of iOS 26.3, nearly a month after the first beta. So far, the update includes a couple of new features for iPhones. iOS 15.3 through iOS 18.3 were all released in late January over the years, so it is thereby likely that iOS 26.3 will be released towards the end of this month as well. The update is compatible with the iPhone 11 series and newer. Below,...

Top Rated Comments

jonnyb098 Avatar
43 months ago
Seriously this has been an atrocious launch cycle of products….this is not the surprise and delight Apple anymore. It’s hope or pray your stuff works.
Score: 31 Votes (Like | Disagree)
KPOM Avatar
43 months ago

All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
True. In particular, the feature that switches between different Apple devices automatically doesn't work as well as it should.
Score: 15 Votes (Like | Disagree)
sw1tcher Avatar
43 months ago
If you don't want connection issues, you'll have to get the AirPods Ultra next year.
Score: 15 Votes (Like | Disagree)
kahwatter Avatar
43 months ago
All these issues and bugs. This is terrible press. Who is over their QA?
Score: 14 Votes (Like | Disagree)
Htsi Avatar
43 months ago
Not even surprised
Score: 13 Votes (Like | Disagree)
redheeler Avatar
43 months ago
All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
Score: 12 Votes (Like | Disagree)