AirPods Pro 2 Users Report Issues With Connection Randomly Dropping

Some users of the second-generation AirPods Pro are reporting ongoing issues with their brand-new earbuds randomly disconnecting from their devices as they listen to music or watch videos.

airpods pro 2
The reports can be found in the MacRumors forum as well as from readers of MacRumors who have reached out to us directly. Symptoms can also include an iPhone or iPad showing the ‌AirPods Pro‌ as connected, but no audio actually being played. Reports suggest the bugs are sporadic and apparently not caused by anything specific, with no clear fix.

Mine keep disconnecting from my iPhone randomly throughout the day. Also sometimes it shows that they're connected but sound doesn't come through so I'll have to reconnect them. Hope this is just a software issue.

I have connection issues as well. Similar to others sometimes it shows connected to my iPhone in settings but there's no audio playing through AirPods just through iPhone and the AirPods do not show up drop down shade.

Such problems are not entirely unique to the second-generation ‌AirPods Pro‌, as customers of the original ‌AirPods Pro‌ that launched in 2019 have reported similar issues in the past. The new ‌AirPods Pro‌, having launched three years after the original, have caused some users to be frustrated that bugs related to connectivity are seemingly not yet addressed.

The new ‌AirPods Pro‌ began arriving to customers on Friday, so it's still unclear just how widespread the bug is. Users facing similar issues with their new ‌AirPods Pro‌ are encouraged to make sure the AirPods and their iPhones are updated to the latest firmware and iOS version. The latest firmware for the second-generation ‌AirPods Pro‌ is 5A377.

Related Roundup: AirPods Pro
Buyer's Guide: AirPods Pro (Neutral)
Related Forum: AirPods

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Top Rated Comments

jonnyb098 Avatar
22 months ago
Seriously this has been an atrocious launch cycle of products….this is not the surprise and delight Apple anymore. It’s hope or pray your stuff works.
Score: 31 Votes (Like | Disagree)
KPOM Avatar
22 months ago

All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
True. In particular, the feature that switches between different Apple devices automatically doesn't work as well as it should.
Score: 15 Votes (Like | Disagree)
sw1tcher Avatar
22 months ago
If you don't want connection issues, you'll have to get the AirPods Ultra next year.
Score: 15 Votes (Like | Disagree)
kahwatter Avatar
22 months ago
All these issues and bugs. This is terrible press. Who is over their QA?
Score: 14 Votes (Like | Disagree)
Htsi Avatar
22 months ago
Not even surprised
Score: 13 Votes (Like | Disagree)
redheeler Avatar
22 months ago
All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
Score: 12 Votes (Like | Disagree)