Apple Will Soon Send Payments for $95 Million Refurbished Device Class Action Lawsuit
Apple last year agreed to pay $95 million to settle an AppleCare-related lawsuit that accused the company of violating U.S. laws and regulations by providing customers with refurbished replacement devices instead of new devices when AppleCare repairs were required.
Administrators for the case began collecting info from impacted customers back in January, and the settlement amount received final approval in April. With everything now set, Apple is ready to begin sending out payments, and customers who are expecting money are starting to receive emails. One of the emails was shared by MacRumors reader Nathan:
According to our records, you are eligible to receive a payment of $28.90 in the settlement for the matter entitled Maldonado, et al. v. Apple Inc., et al., Case No. 3:16-CV-04067-WHO.
As Settlement Administrator for the matter, we're sending you this courtesy email to inform you that by August 30, 2022, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until November 28, 2022 to claim your payment.
Please monitor your email inbox carefully for our next email. Additional details about the matter are available at www.ReplacementDeviceLawsuit.com.
Customers who are eligible for a payment will get an email by August 30, and they must respond to the email by November 28, 2022 to receive their money. The lawsuit applied to customers who purchased an AppleCare Protection Plan or AppleCare+ for an iPhone or iPad between July 20, 2012 and September, 30, 2021 and who received a refurbished replacement device.
Apple's repair terms and conditions have always made it clear that the company may use "parts or products that are new or refurbished and equivalent to new in performance and reliability" when repairing or replacing a device, but the lawsuit claimed that refurbished devices are "not equivalent to new in performance and reliability." The lawsuit sought compensation for iPhone, iPad, and iPod owners who purchased AppleCare or AppleCare+ coverage and were unhappy with receiving an "inferior" refurbished device instead of a device that works "like new."
Though Apple paid $95 million to settle the lawsuit, it admitted no wrongdoing and denies that refurbished devices are inferior to new devices.
(Thanks, Nathan!)
Popular Stories
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below.
Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone.
In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
A U.S. appeals court has upheld a temporary restraining order that prevents OpenAI and Jony Ive's new hardware venture from using the name "io" for products similar to those planned by AI audio startup iyO, Bloomberg Law reports.
iyO sued OpenAI earlier this year after the latter announced its partnership with Ive's new firm, arguing that OpenAI's planned "io" branding was too close to its...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max.
One thing worth...
In a statement shared with Bloomberg on Wednesday, Apple confirmed that its software design chief Alan Dye will be leaving. Apple said Dye will be succeeded by Stephen Lemay, who has been a software designer at the company since 1999.
Meta CEO Mark Zuckerberg announced that Dye will lead a new creative studio within the company's AR/VR division Reality Labs.
On his blog Daring Fireball,...
There is uncertainty about Apple's head of hardware engineering John Ternus succeeding Tim Cook as CEO, The Information reports. Some former Apple executives apparently hope that a new "dark-horse" candidate will emerge.
Ternus is considered to be the most likely candidate to succeed Cook as CEO. The report notes that he is more likely to become CEO than software head chief Craig Federighi, ...
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device.
Subscribe to the MacRumors YouTube channel for more videos.
Below, we've collated an updated set of key details that ...
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent.
Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
Apple today seeded the release candidate versions of upcoming iOS 26.2 and iPadOS 26.2 updates to developers and public beta testers, with the software coming two weeks after Apple seeded the third betas. The release candidates represent the final versions of iOS 26.2 and iPadOS 26.2 that will be provided to the public if no further bugs are found during this final week of testing....
