Apple Launches Self Service Repair Program for iPhone

Apple today announced it has launched its self-service repair program for the iPhone. Announced late last year, the program will let ‌iPhone‌ 12, iPhone 13, and third-generation iPhone SE users conduct certain repairs at home in the United States, with plans to launch in Europe later this year.


Apple says that genuine repair manuals and Apple parts and tools will be available in a new Self Service Repair Store. In the store, customers will have access to over 200 individual parts and tools. At first, the store will include tools only for the ‌iPhone‌ 12 and ‌iPhone 13‌ lineups and the third-generation ‌iPhone SE‌. Apple says it plans to expand the store with tools, manuals, and parts for Macs with Apple silicon chips later this year.

To conduct a repair, customers will first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair. All the tools and parts offered in the store undergo "extensive testing to ensure the highest quality, safety, and reliability," Apple says.

While customers must order the parts needed for the repair, Apple will provide a $49 kit that includes all the essential tools required to conduct repairs for customers. The rental kit will be available to customers for one week before they're needed to be sent back to Apple and are shipped free of charge. This rental option offers flexibility to customers who may not want to fully own and purchase tools for just a single repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. Still, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably. Over the last three years, Apple has expanded its repair network, including over 3,000 Independent Repair Providers and more than 5,000 authorized service providers worldwide.

Top Rated Comments

ouimetnick Avatar
26 months ago
Seems silly to offer self service on the newest devices first, you know the devices less likely to need to be serviced/fixed. An iPhone XS or 11 is more likely to need a new battery than a 2 month old SE or 6 month old 13.

No lightning port replacement??
Score: 14 Votes (Like | Disagree)
eilavid Avatar
26 months ago
had a look around the site and the prices seem fair? the batteries cost the same as various other aftermarket sites
Score: 12 Votes (Like | Disagree)
shmob Avatar
26 months ago

Good timing, my iPhone 12 needs a new battery.
Would be more worth it to allow them to replace the battery for you. It's only $89, and the parts are $70. I would easily pay the $19 for peace of mind, and not to mention saving a lot of time.
Score: 10 Votes (Like | Disagree)
Jimmy_Banks Avatar
26 months ago
Good timing, my iPhone 12 needs a new battery.
Score: 8 Votes (Like | Disagree)
alpi123 Avatar
26 months ago
Parts such as Battery and Display require "System Configuration Tool". It's said you need to contact them after the repair to be able to remove the warnings iOS gives.


(also no international shipping as of right now, which sucks, as much as them only providing parts for the 12 and 13 models)
Score: 8 Votes (Like | Disagree)
fwmireault Avatar
26 months ago

I would much rather bring it to Apple or one of their ISPs than attempt to repair any of their small and superglued stuff myself. Besides, should anything go wrong during a self-repair, we will end up spending a double amount of time and money anyway. Not really worth it, IMO.
The self-repair movement is all about giving choice to people. You prefer to bring it to Apple Store? Good for you, but many people here can perform a repair themselves and save a decent amount of money.

I myself don't think I'll never use this program, but I can only see this as a good step in the right direction, because it gives more choices to the customer, and more choices is always better
Score: 6 Votes (Like | Disagree)

Popular Stories

iPhone 16 Camera Lozenge 2 Colors

iPhone 16 Plus Rumored to Come in These 7 Colors

Wednesday April 10, 2024 3:52 am PDT by
Apple's iPhone 16 Plus may come in seven colors that either build upon the existing five colors in the standard iPhone 15 lineup or recast them in a new finish, based on a new rumor out of China. According to the Weibo-based leaker Fixed focus digital, Apple's upcoming larger 6.7-inch iPhone 16 Plus model will come in the following colors, compared to the colors currently available for the...
apple tv 4k yellow bg feature

When to Expect a New Apple TV to Launch

Tuesday April 9, 2024 8:30 am PDT by
It has been nearly a year and a half since the current Apple TV was released, so the device is becoming due for a hardware upgrade. Below, we recap rumors about the next Apple TV, including potential features and launch timing. The current model is the third-generation Apple TV 4K, announced in October 2022. Key new features compared to the previous model from 2021 include a faster A15...
apple silicon feature joeblue

Macs to Get AI-Focused M4 Chips Starting in Late 2024

Thursday April 11, 2024 10:10 am PDT by
Apple will begin updating its Mac lineup with M4 chips in late 2024, according to Bloomberg's Mark Gurman. The M4 chip will be focused on improving performance for artificial intelligence capabilities. Last year, Apple introduced the M3, M3 Pro, and M3 Max chips all at once in October, so it's possible we could see the M4 lineup come during the same time frame. Gurman says that the entire...
iOS 18 WWDC 24 Feature 2

iOS 18 May Feature All-New 'Safari Browsing Assistant'

Wednesday April 10, 2024 6:11 am PDT by
iOS 18 will apparently feature a new Safari browsing assistant, according to backend code on Apple's servers discovered by Nicolás Álvarez. MacRumors contributor Aaron Perris confirmed that the code exists, but not many details are known at this time. Álvarez said it seems like the browsing assistant will use iCloud Private Relay's infrastructure to send relevant data to Apple in a...
maxresdefault

Review: Six Months With the iPhone 15 Pro

Wednesday April 10, 2024 10:53 am PDT by
It's been a bit over six months since the iPhone 15 lineup came out in September, and MacRumors videographer Dan Barbera has been using an iPhone 15 Pro Max sans case since launch. Over on our YouTube channel, Dan did a long term review to demo how his phone has held up and his thoughts on the Action button, battery life, and camera features. Subscribe to the MacRumors YouTube channel for more ...
iPhone 16 Pro Sizes Feature

Alleged iPhone 16 Battery Details Show Smaller Capacity for One Model

Tuesday April 9, 2024 3:46 am PDT by
Apple's upcoming iPhone 16 lineup will feature bigger battery capacities compared to previous-generation models with the exception of the iPhone 16 Plus, which will have a smaller battery than its predecessor. That's according to the Chinese Weibo-based leaker OvO Baby Sauce OvO, a relatively new source of supply chain leaks with an as-yet unproven track record for accuracy. The iPhone 16 ...