Apple Crediting 3% Daily Cash to Apple Card Users Who Experienced Issues With iPhone 13 Purchases

Back on launch day for the iPhone 13 last month, a number of Apple Card users had difficulties placing orders for their devices, with many of those users ultimately resorting to different forms of payment in order to ensure their orders went through in a timely fashion.

apple card 1 iPhone 13
As shared by a number of MacRumors readers, Apple today sent out emails to affected customers, letting them know that they will be credited with the 3% Daily Cash they would have earned on their ‌iPhone 13‌ purchases even though they were unable to complete their purchases with their Apple Cards.

You successfully completed your iPhone pre-order with a payment method other than Apple Card. We understand that your initial purchase attempt with Apple Card was declined and you didn’t earn 3% Daily Cash.

We apologize for the inconvenience you experienced and want to make it up to you. We are providing you a credit for the Daily Cash on the initial payment of your iPhone 13. You’ll see this appear as a Balance Adjustment in the Wallet app. This will also appear on your October monthly statement.

If you would like to continue earning Daily Cash back on future iPhone payments with your Apple Card, please visit citizensoneloan.com to update your payment method.

If you have any questions, contact an Apple Card Specialist.

The 3% Daily Cash credits are already going through, with users able to check the Wallet app to confirm their credit has been received.

Top Rated Comments

_Spinn_ Avatar
15 months ago
Good on Apple for making this right. Hopefully they have the issue resolved so it doesn’t happen with the Watch 7 preorders this Friday.
Score: 10 Votes (Like | Disagree)
TheYayAreaLiving ? Avatar
15 months ago
Wow! Good for Apple for doing that.
Score: 7 Votes (Like | Disagree)
macduke Avatar
15 months ago
Sweet, I got my $3.02 for my iPhone 13 Pro 256GB and $1.95 for my wife’s iPhone 13 Mini 128GB. Now I can sleep!
Score: 5 Votes (Like | Disagree)
Gummiwise Avatar
15 months ago
I respect that Apple is trying to do the right thing by its customers. I was affected by the fiasco but waited until it was resolved to place my order using Apple Card. Still, the supervisor I spoke with about the issue could not have been any kinder or more professional. I don’t want this to sound like a love letter, but these folks have earned my business for the next generation of laptop hardware as a result of a couple of recent interactions with them that clearly reinforce the idea that you get what you pay for when it comes to a quality experience.
Score: 5 Votes (Like | Disagree)
sjperformance Avatar
15 months ago
Yup. Got the 3% added to my Apple Card earlier on. I was wondering what it was. See people no biggie. Got my $6.56. Can’t believe people made a huge fuss about this and even cancelled their pre orders because they missed out on the 3% cash back.
Score: 3 Votes (Like | Disagree)
840quadra Avatar
15 months ago
I actually had to look up and search exactly what "daily cash" was. So looks like for the price of a phone you would get enough cash for a modest lunch?

Honestly for the hassle / stress, Goldman Sachs should have offered up 4-8% for loyal customers who chose their product as opposed to cards that had no issues during purchase day. There was a lot of vitriol over the CC issue on launch day, the PR move was nice, but I am sure they could have afforded to sweeten the deal a touch.
Score: 3 Votes (Like | Disagree)

Related Stories

apple card 1

Some Apple Card Customers Unable to Make In-Store Purchases for Second Day in a Row [Resolved]

Wednesday June 16, 2021 3:09 am PDT by
A partial Apple Card outage impacting the ability of some customers to make in-store purchases using their Apple Card with Apple Pay is facing its second day in a row of issues, according to Apple's system status page. On Monday, Apple said that some customers would be unable to make in-store purchases with their Apple Card, and two days later, the issue continues to persist. These new...
apple card discounts

Apple Promoting Exclusive Deals for Apple Card Users in the Wallet App

Wednesday August 4, 2021 6:13 pm PDT by
Apple this week began highlighting exclusive offers that are available for Apple Card holders, with the offerings presented right in the Wallet app when accessing the Apple Card. As noted by Bloomberg's Mark Gurman, Apple is offering Apple Card users free access to Apple News+ and unlimited coffee with any order from Panera bread. Looks like Apple is planning some sort of “Offers” ...
apple card 1 iPhone 13

Problems With Your Apple Card Today? Apple Has Confirmed Ongoing Issues [Resolved]

Friday October 1, 2021 1:17 pm PDT by
If you have been experiencing issues with paying off or managing your Apple Card today, you are not alone, as Apple has confirmed ongoing issues. "Some users may not be able to apply for Apple Card, pay their bill, lock/unlock their physical card, request a new or replacement physical card, or request a new card number," reads a notice posted on Apple's system status page. The issues...
apple card 1 iPhone 13

New Apple Card Customers Can Get 5% Cash Back on Apple Purchases

Monday December 27, 2021 8:53 am PST by
This week through January 31, new Apple Card customers can receive 5% Daily Cash back for purchases made through Apple compared to the 3% reward typically offered to customers. New Apple Card customers who create an account between December 26 and January 31 will be eligible for the 2% higher cash back on iPhone, Apple Watch, Mac, iPad, and other purchases when paid in full. Customers will...
apple card feature2

Apple Card Rumored to Face 'Oppo Card' Competitor

Thursday July 1, 2021 5:23 am PDT by
The Chinese smartphone maker Oppo appears to be preparing "Oppo Card" as a rival to Apple Card, following similar moves by Apple competitors Google, Samsung, and Huawei. According to Chinese trademark filings seen by DroidMaze, Oppo has filed to trademark "Oppo Card." The trademark is filed under international classifications, meaning that the company hopes to use the "Oppo Card" brand...
wallet app website

Apple Highlights Benefits of the Wallet App, Apple Pay, and Apple Cash on New Webpages

Wednesday June 2, 2021 2:18 pm PDT by
Apple today introduced a new mini website that's dedicated to the Wallet app on the iPhone, highlighting the benefits and features that are available. Apple explains that debit and credit cards can be added to the Wallet app "with no added effort," making them available for Apple Pay. The site also promotes Apple Cash and Apple Card, both Wallet app features, as well as transit cards that...
apple card 1 iPhone 13

Apple Card 6% Daily Cash Listings for Apple Purchases Were in Error, but Apple is Honoring Them

Friday October 22, 2021 1:55 pm PDT by
Yesterday, a number of Apple Card users were seeing mentions of 6% Daily Cash showing up next to some recent Apple purchases, leading to some confusion about whether Apple was launching a special promotion to double the usual 3% cashback program. Not all purchases were showing up with the 6% bonus, as some users were seeing only the standard 3% and Apple Card support representatives were...
apple card 1

Apple Card Outage Persists for Several Hours [Resolved]

Wednesday June 2, 2021 10:06 am PDT by
If your Apple Card has not been working today, you are not alone. Apple's credit card has been suffering from a widespread outage that has persisted for several hours, according to Apple's system status page. "Users may not be able to manage their Apple Card, make payments, and may not see recent transactions," the page reads. Launched in the United States in August 2019, the Apple Card's ...

Popular Stories

maxresdefault

Can't Get an iPhone 14 Pro? Here's Why You Should Wait for the iPhone 15 Ultra

Monday December 5, 2022 11:44 am PST by
Due to production issues at Apple supplier factories in China, the iPhone 14 Pro and iPhone 14 Pro Max are backordered and basically out of stock at every store. If you were planning to gift or receive an iPhone 14 Pro model for the holidays and didn't already get one, you're basically out of luck because they're gone until late December. Subscribe to the MacRumors YouTube channel for more ...
Apple advanced security Advanced Data Protection screen Feature

FBI Calls End-to-End Encryption 'Deeply Concerning' as Privacy Groups Hail Apple's Advanced Data Protection as a Victory for Users

Thursday December 8, 2022 2:45 am PST by
Apple yesterday announced that end-to-end encryption is coming to even more sensitive types of iCloud data, including device backups, messages, photos, and more, meeting the longstanding demand of both users and privacy groups who have rallied for the company to take the significant step forward in user privacy. iCloud end-to-end encryption, or what Apple calls "Advanced Data Protection,"...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Launching This Month With These 8 New Features

Thursday December 1, 2022 8:44 am PST by
Apple plans to publicly release iOS 16.2 for the iPhone in mid-December, according to Bloomberg's Mark Gurman. The update remains in beta testing for now, with at least eight new features and changes already uncovered so far. iOS 16.2 introduces a number of new features, including Apple's new whiteboard app Freeform, two new Lock Screen widgets for Sleep and Medications, the ability to hide...
maxresdefault

Hands-On With Apple Music Sing in iOS 16.2

Wednesday December 7, 2022 12:24 pm PST by
With the iOS 16.2 release candidate that came out today, Apple added the new Apple Music Sing feature that was announced earlier this week. We thought we'd check out the new karaoke feature to see how it works. Subscribe to the MacRumors YouTube channel for more videos. Apple Music Sing is available on modern iPhones and iPads, as well as the newest Apple TV 4K. It's built in to the Apple...
Apple car wheel icon feature yellow

Apple to Charge Under $100,000 for Apple Car, Launch Planned for 2026

Tuesday December 6, 2022 2:31 pm PST by
Apple is aiming to launch an Apple-branded consumer-oriented vehicle by 2026, and its goal is to hit a price point under $100,000 to make the car appeal to a wider range of customers, reports Bloomberg. Apple initially planned to design a car that might look similar to Canoo's Lifestyle Vehicle, where passengers could face one another in a limousine-style car with no steering wheel or...
General iOS 16 Feature Yellow

iOS 16.2 for iPhone Expected to Launch Next Week With These 12 New Features

Thursday December 8, 2022 7:05 am PST by
iOS 16.2 is expected to be released next week following nearly two months of beta testing. With last-minute additions like Apple Music Sing and Advanced Data Protection, the software update now has over a dozen new features for the iPhone. Below, we've recapped many of the new features coming with iOS 16.2, including Apple's new whiteboard app Freeform, two new Lock Screen widgets, the...
introducing apple music sing

Apple Music Adding a Karaoke Experience With Apple Music Sing

Tuesday December 6, 2022 7:09 am PST by
Apple today announced Apple Music Sing, a new feature in Apple Music that lets users sing their favorite songs with adjustable vocals and more. Apple Music Sing will utilize Apple Music's real-time lyrics to allow users to sing to their favorite songs using adjustable vocals, background vocals, and duet view to allow more than one singer.Apple Music Sing includes: Adjustable vocals: Users...
Twitter Feature

Twitter to Charge $11 Per Month for Twitter Blue on iPhone, $7 on Website

Wednesday December 7, 2022 6:47 pm PST by
Twitter plans to charge $11 per month for a Twitter Blue subscription on the iPhone in order to account for the 30 percent cut that Apple takes from in-app purchases, reports The Information. On the web, Twitter Blue will be priced at $7 per month. Prior to when Twitter Blue was paused, Twitter was charging $7.99 for a subscription, but the pricing will change before it relaunches. According ...
Apple advanced security Advanced Data Protection screen Feature

Apple Announces End-to-End Encryption Option for iCloud Photos, Notes, Backups, and More

Wednesday December 7, 2022 10:00 am PST by
Apple today announced it is expanding end-to-end encryption to many additional iCloud data categories on an opt-in basis for enhanced security. iCloud already protects 14 data categories using end-to-end encryption by default, including the Messages app when backups are disabled, passwords stored in iCloud Keychain, Health data, Apple Maps search history, Apple Card transactions, and more,...