iOS 15 and iPhone 13 Causing CarPlay Issues for Some Users

Adding to the list of issues facing iOS 15 and iPhone 13 users, a new, seemingly widespread bug is causing CarPlay to suddenly crash whenever a user attempts to play music, such as through Apple Music or third-party providers like Spotify.

carplay
Dozens of posts on Apple Support [1],[2],[3],[4],[5],[6], the MacRumors Forums [1],[2],[3],[4], and Twitter include users complaining that only on their new ‌iPhone 13‌ does ‌CarPlay‌ not work correctly. According to users, attempting to play music from any ‌CarPlay‌ app causes the system to crash, but it works just fine when they try on older iPhones. As one MacRumors reader chronicles:

Updated my iPhone 11 to iOS 15, drove to store with no issues with Carplay. While there, I activated my new iPhone 13 mini (and disabled the 11) and now Carplay does not work. Trying to play any music causes it to crash and not come back. Unpaired and re-paired the phone, powered phone off and on a bunch of times, reset the stero/display, tried new cable, nothing works. Now I drive in silence, and it's miserable.

Other users report that the issue persists in either wired and wireless form. If Bluetooth does work, the active music app, such as Spotify, must stay on the screen and will stop playing if the user switches to another app. A user on the Apple Support forums explains:

I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay when I am using either Spotify or Apple Music. I have a 2018 Audi and I use lighting to connect to CarPlay. When I click on a song either using Spotify or Apple Music my CarPlay app shuts down. CarPlay works and does not shut down when I use Google maps or Apple podcasts. But as soon as I click on a song Apple CarPlay just shuts down.

Frustrated users have also taken to Twitter to voice their complaints, asking Apple Support for solutions, only to be referred to Apple Support articles that do little to amend the issue. Amid the lack of guidance from Apple Support, users have found that disabling EQ or the equalizer, specifically ensuring that the "Late Night" toggle is turned off within ‌Apple Music‌ settings, fixes the problem, while others have found that resetting all network settings on the iPhone also helps.

One reader of MacRumors claims that Apple Support informed them that this is a widespread issue and could be patched in an upcoming update. The ‌CarPlay‌ issue adds to a growing list of bugs in the initial release of iOS 15, including serious bugs that could cause users' photos to delete from their library, touch screen issues, and storage, ‌Apple Music‌, and widget problems.

Related Roundups: CarPlay, iPhone 13

Top Rated Comments

Joe_ Avatar
31 months ago
Every other day I wake up, we have another iOS bug. What has Craig Federighi and the iOS team was doing during the iOS 15 Beta period?
Do we need to bang their heads together or what?
Score: 35 Votes (Like | Disagree)
TGM85 Avatar
31 months ago
You're driving it wrong.
Score: 23 Votes (Like | Disagree)
BootsWalking Avatar
31 months ago
Fast-forward five years when Apple has released their electric automobile and users run into software issues that prevent the car from driving and are told "refer to Apple Support articles [that do little to amend the issue]."
Score: 21 Votes (Like | Disagree)
yabeweb Avatar
31 months ago
Man smartworking really showed things cannot be done remotely.

iOS 15 has been released with missing features and the one not missing are bugged.
Score: 18 Votes (Like | Disagree)
Craiguyver Avatar
31 months ago
I thought you had to opt-in to get beta software.
Score: 15 Votes (Like | Disagree)
dantracht Avatar
31 months ago
What in the wild world of sports is going on over there? Did anyone read the beta test feedback or whatever the procedure is? Is there a procedure?
Score: 14 Votes (Like | Disagree)

Popular Stories

iOS 17

iOS 17.4 Will Add These New Features to Your iPhone

Monday February 19, 2024 6:52 am PST by
Apple last month confirmed that iOS 17.4 will be released in March, and the update includes several new features and changes for the iPhone. Key new features in iOS 17.4 include major App Store changes in the EU and Apple Podcasts transcripts. The update also adds new emoji and includes preparations for the launch of next-generation CarPlay later this year. More details about the new...
apple wallet drivers license feature

Apple Said iPhone Driver's Licenses Will Expand to These 8 U.S. States

Monday February 12, 2024 7:51 am PST by
In 2021, Apple introduced a feature that lets residents of participating U.S. states add their driver's license or ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age. Unfortunately, states have been slow to adopt the feature since it was first announced in September 2021, with IDs in the Wallet app only available ...
samsung galaxy ring

'Apple Ring' Allegedly in Development to Rival Samsung Galaxy Ring

Tuesday February 20, 2024 2:27 am PST by
Apple is speeding up development of a smart ring that can be worn on the finger to track users' health biometrics, claims a new report coming out of Korea. Teaser image of Samsung Galaxy Ring shown at Galaxy Unpacked in January Apple has toyed with the idea of a ring wearable for several years, as indicated by several patents, but with Samsung preparing to bring its own product to market, the ...
General Apps Messages

Apple Announces 'Groundbreaking' New Security Protocol for iMessage

Wednesday February 21, 2024 6:00 am PST by
Apple today announced a new post-quantum cryptographic protocol for iMessage called PQ3. Apple says this "groundbreaking" and "state-of-the-art" protocol provides "extensive defenses against even highly sophisticated quantum attacks." Apple believes the PQ3 protocol's protections "surpass those in all other widely deployed messaging apps," according to its blog post:Today we are announcing...
New Macs iPads iOS 17 4

New Macs and iPads Coming Soon: What to Expect

Saturday February 17, 2024 3:00 am PST by
Following the launch of Apple's Vision Pro headset, attention has shifted towards what is next on the company's agenda this year. As usual, March should be eventful for Apple, as it is expected to release new MacBook Air, iPad Pro, and iPad Air models during the month. In a recent press release, Apple also confirmed that iOS 17.4 will be released in March. Below, we recap what to expect...
volvo s60 drivers apple maps

iOS 17.4 Beta Adds CarPlay Option to Show Upcoming Maneuvers in Instrument Cluster

Tuesday February 20, 2024 10:47 am PST by
The fourth beta of iOS 17.4 that Apple released today adds a new CarPlay feature, according to the notes that Apple provided to developers. In supported CarPlay vehicles, there's now an Apple Maps option to show information about upcoming maneuvers in the instrument cluster. CarPlay users will be able to swap the display type between the main and instrument cluster by tapping on the map...
m3 macbook pro 14 16

Apple Now Selling Refurbished M3 Pro and M3 Max MacBook Pro Models

Monday February 19, 2024 5:04 pm PST by
Apple today began offering refurbished versions of the 14-inch and 16-inch MacBook Pro models with M3 Pro and M3 Max chip options, offering the machines at a discount for the first time since their October 2023 release. The release of M3 Pro and M3 Max models on Apple's refurbished store comes almost two weeks after the entry-level 14-inch M3 MacBook Pro first appeared on the store....