Apple Says 'Jelly Scrolling' on iPad Mini 6 is Normal Behavior for LCD Screens

iPad mini 6 owners have been complaining about a "jelly scrolling" problem that affects some ‌iPad mini‌ models when using the device in portrait mode, and Apple now says that the behavior is normal for an LCD screen.

iPad mini 6 orange BG
"Jelly scrolling" refers to screen tearing, which can cause text or images on one side of the screen to appear to be tilted downwards because of a mismatch in refresh rates. It can cause one side of the display to look as if it's responding faster than the other side, a visual disturbance that's hard to miss once you notice it.

Apple told Ars Technica that jelly scroll is normal behavior for an LCD. The screen is designed to refresh line by line, which can cause a tiny delay between when the lines at the top of the screen and the bottom of the screen are refreshed, resulting in uneven scrolling issues.

As many MacRumors readers have pointed out, the jelly scrolling effect is much more pronounced on the ‌iPad mini‌ 6 than on other iPads that also have an LCD screen like the iPad Air, or even the ninth-generation iPad that was released at the same time.


Unfortunately, with Apple calling the issue normal behavior, it means that those who are unhappy with the jelly scrolling effect will likely not be able to get a replacement device from Apple.

‌iPad mini‌ 6 owners who can't get past the jelly scrolling on their tablets should make sure to make a return or get a replacement within 14 days after purchase during the standard return period. Not all ‌iPad mini‌ devices seem to be experiencing the issue to the same degree, so it may be possible to purchase one that has less of a scrolling delay.

Apple may also issue some kind of software fix in the future to address the problem, even though the company claims that it is normal behavior.

Related Roundup: iPad mini
Buyer's Guide: iPad Mini (Don't Buy)
Related Forum: iPad

Top Rated Comments

4743913 Avatar
34 months ago
totally expected, this reply is.

holding it wrong, they are.
Score: 77 Votes (Like | Disagree)
Jarman74 Avatar
34 months ago
We got to the point where Apple being in blatant denial is also normal behavior.
Score: 57 Votes (Like | Disagree)
TGM85 Avatar
34 months ago
You’re scrolling it wrong.
Score: 54 Votes (Like | Disagree)
jprmercado Avatar
34 months ago
So… ”jelly-gate”? ?
Score: 50 Votes (Like | Disagree)
Joe_ Avatar
34 months ago
Sounds like a bunch of ??
Score: 43 Votes (Like | Disagree)
JKAussieSkater Avatar
34 months ago
"You're viewing it wrong."
Score: 43 Votes (Like | Disagree)

Popular Stories

maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iPhone 15 Pro FineWoven

Apple Reportedly Stops Production of FineWoven Accessories

Sunday April 21, 2024 6:03 am PDT by
Apple has stopped production of FineWoven accessories, according to the Apple leaker and prototype collector known as "Kosutami." In a post on X (formerly Twitter), Kosutami explained that Apple has stopped production of FineWoven accessories due to its poor durability. The company may move to another non-leather material for its premium accessories in the future. Kosutami has revealed...
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
iPad And Calculator App Feature

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
Provenance Emulator

PlayStation and SEGA Emulator for iPhone and Apple TV Coming to App Store [Updated]

Friday April 19, 2024 8:29 am PDT by
The lead developer of the multi-emulator app Provenance has told iMore that his team is working towards releasing the app on the App Store, but he did not provide a timeframe. Provenance is a frontend for many existing emulators, and it would allow iPhone and Apple TV users to emulate games released for a wide variety of classic game consoles, including the original PlayStation, SEGA Genesis,...