Customers who purchase an iPhone 13 model, an iPad 9, or an iPad mini 6 and restore their new device from a backup may run into a bug that affects Apple Music, Apple said in a new support document published today.
New iPhone and iPad owners may not be able to access the Apple Music catalog and settings or use Sync Library after restoring from a backup.
To fix this issue, Apple says that the devices must be updated, which can be done by going to Settings > General > Software Update. iPhone 13 owners who have already received their devices have confirmed that there is a day one iOS 15 security update that needs to be installed. It's worth noting, though, that the update text does not specifically mention the Apple Music bug.
This bug only affects the iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, sixth-generation iPad mini, and ninth-generation iPad.
Thursday August 28, 2025 4:08 am PDT by Tim Hardwick
An iPhone 17 announcement is a dead cert for September 2025 – Apple has already sent out invites for an "Awe dropping" event on Tuesday, September 9 at the Apple Park campus in Cupertino, California. The timing follows Apple's trend of introducing new iPhone models annually in the fall.
At the event, Apple is expected to unveil its new-generation iPhone 17, an all-new ultra-thin iPhone 17...
Apple is expected to unveil the iPhone 17 series on Tuesday, September 9, and last-minute rumors about the devices continue to surface.
The latest info comes from a leaker known as Majin Bu, who has shared alleged images of Apple's Clear Case for the iPhone 17 Pro and Pro Max, or at least replicas.
Image Credit: @MajinBuOfficial
The images show three alleged changes compared to Apple's iP...
Friday August 29, 2025 4:54 am PDT by Tim Hardwick
Apple and Samsung have reportedly issued cease-and-desist notices to Xiaomi in India for an ad campaign that directly compares the rivals' devices to Xiaomi's products. The two companies have threatened the Chinese vendor with legal action, calling the ads "disparaging."
Ads have appeared in local print media and on social media that take pot shots at the competitors' premium offerings. One...
Monday September 1, 2025 4:35 am PDT by Tim Hardwick
Apple will launch its new iPhone 17 series this month, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive.
If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming to...
Apple is preparing to release iOS 18.7 for compatible iPhone models, according to evidence of the update in the MacRumors visitor logs.
We expect iOS 18.7 to be released in September, alongside iOS 26. The update will likely include fixes for security vulnerabilities, but little else.
iOS 18.7 will be one of the final updates ever released for the iPhone XS, iPhone XS Max, and iPhone XR,...
I'm wondering if there was a bug in Apple Music or whatever iTunes you want to call it, previously.
I have a total mess of my music.
About the only thing that works nicely is if I call out for a song and artist or song and album, using Siri.
Lots of headaches with Apple "iTunes" legacy stuff.
IN A NUTSHELL:
Apple needs to go through the use cases of it's customers and see what a real human might be doing to arrange his or her music. It might take you 30 seconds or less to find a problem with the interface. Fix that please. It's a mess.
You say there are "bugs" coming if I update from backup? Well there was bugs before, so why would I care? Seriously.
I was legit going to do an iCloud back up for first time this year and now all this. Guess I’m going to set up without transferring apps or data. Which I think is the version of new?
You can still do a restore from backup. You need to setup as new, do software update, erases all contents, setup and restore from backup. This isn't all that bad. The nice thing is at least we have a heads up on this.
Biggest design overhaul since iOS 7 with Liquid Glass, plus new Apple Intelligence features and improvements to Messages, Phone, Safari, Shortcuts, and more. Developer beta available now ahead of public beta in July.