Apple Says Scanner Permission Error Fixed in macOS 11.6
In an updated support document, Apple has indicated that a permission-related error when using a scanner on a Mac has been fixed as of macOS 11.6.
When attempting to use a scanner with a Mac, Apple said users might have received an error message indicating they did not have permission to open the application. The error message said to contact a computer or network administrator for assistance, or indicated that the Mac failed to open a connection to the device.
Users may have encountered the error in the Image Capture app, Preview app, or the Printers & Scanners section of System Preferences, according to Apple.
For users who elect not to update to macOS 11.6 at this time, Apple previously shared step-by-step instructions on how to temporarily resolve the issue:
- Quit any apps that are open.
- From the menu bar in the Finder, choose Go > Go to Folder.
- Type /Library/Image Capture/Devices, then press Return.
- In the window that opens, double-click the app named in the error message. It's the name of your scanner driver. Nothing should happen when you open it.
- Close the window and open the app you were using to scan. A new scan should proceed normally. If you later choose to scan from a different app and get the same error, repeat these steps.
The issue has presumably also been fixed in the latest macOS Monterey beta.
Popular Stories
Apple changed the strategy for iOS 17 later in its development process to add several new features, suggesting that the update may be more significant than previously thought, Bloomberg's Mark Gurman reports.
In January, Gurman said that iOS 17 could be a less significant update than iPhone updates in previous years due to the company's intense focus on its long-awaited mixed-reality...
This year, all iPhone 15 models will include Apple's Dynamic Island that unifies the pill and hole cutouts at the top of the display, but there will also be a material change to the feature that wasn't included in the iPhone 14 Pro models.
According to a new tweet by Apple industry analyst Ming-Chi Kuo, the proximity sensor on the iPhone 15 series will be integrated inside the Dynamic Island ...
We're still almost six months away from the official unveiling of the iPhone 15 lineup, but it seems like every day we're learning more about what to expect from the next-generation models. Notably, this week gave us our clearest look yet at what appear to be some changes for the volume and mute control hardware.
iOS 16.4 and associated releases are also right around the corner with some new ...
We saw a lot of great deals on Apple products and related accessories this week, including Samsung's iMac-like Smart Monitor M8 for $250 off, a 30 percent off spring sale at Anker, and the year's best prices on numerous AirPods models. All of these deals are still available to purchase right now, so we're recapping them and more below.
Note: MacRumors is an affiliate partner with some of these ...
Apple showcased its mixed-reality headset to the company's top 100 executives in the Steve Jobs Theater last week, according to Bloomberg's Mark Gurman.
In the latest edition of his "Power On" newsletter, Gurman explained that the "momentous gathering" is a "key milestone" ahead of the headset's public announcement planned for June. The event was intended to rally Apple's top members of...
Some Apple employees are concerned about the usefulness and price point of the company's upcoming mixed-reality headset, The New York Times reports.
Apple headset concept by David Lewis and Marcus Kane Initial enthusiasm around the device at the company has apparently become skepticism, according to eight current and former Apple employees speaking to The New York Times. The change of tone...
While the iPhone 15 series is still around six months away from launching, there have already been plenty of rumors about the devices. Many new features and changes have been rumored for the iPhone 15 Pro and iPhone 15 Pro Max in particular.
Below, we have recapped 10 changes rumored for iPhone 15 Pro models that are not expected to be available on the standard iPhone 15 and iPhone 15 Plus:A1...
Following nearly six weeks of beta testing, iOS 16.4 is expected to be released to the public as soon as this week. The software update includes a handful of new features and changes for the iPhone 8 and newer. To install an iOS update, open the Settings app on the iPhone, tap General → Software Update, and follow the on-screen instructions.
Below, we have recapped eight new features and...
Top Rated Comments
I've only peripherally read this thread, but can say that scanners have always been a PITA with macs. I've always had HP scanners, and my history started with the hideously expensive flat bed scanner I owned. Eventually Apple/HP just stopped even trying to pretend they supported it. The next scanner I bought was a very beautiful standup scanner, all glass, and amazing, and it lasted a year or so, then another scanner, *POOP* stopped working with every update, and took either major gyrations or waiting for software support many times. Then I got an expensive 'all-in-one', and it had features dripping off of it, and most of them don't/won't work, and the same fun started with updates and it not working. Now, it works on mine, but refuses to scan on the wife's. (She actually thinks it works for me because it's afraid of what will happen to it if it fails. SCRAPPED)
I haven't had many printers fail to work after an update, but had a client that had to reload all their drivers, and I have had to reset the printer software system on a mac at least a few times back in the day.
So Apple has a problem with testing their updates. Apple has a problem with their contracted (most likely) programmers breaking things that worked previously. Apple is guilty of a lot of things, and attention to detail in testing 'their' software and updates is the biggest one in my mind. So permission errors in trying to scan makes me laugh. Apple appears to be unable to learn from their massive wake of screw ups in previous versions of macOS.
So how that makes me ignorant on 'how software development works' is kind of a reach, isn't it?
Apple *should* know when their software breaks things. Apple *should* know when previous fixes break from installing their updates. Apple *should* be doing a lot more testing than they obviously don't do.