'Fakespot' Removed From Apple's App Store After Complaint From Amazon [Updated]

Fakespot, which is known for analyzing reviews from popular websites to determine their accuracy, today had its iOS app removed from Apple's App Store.

fakespot ios app removed
According to The Verge, Amazon sent Apple a takedown request, which led to the app being pulled. Fakespot's iOS app just launched in June, and it was designed to allow users to log into Amazon and buy items while using the Fakespot engine to analyze the reviews.

Amazon said that Fakespot's app was "wrapping" the website without permission and that the app could potentially be exploited to steal Amazon customer data. Amazon sent the initial takedown notice in June, and today, Apple kicked the app from the ‌App Store‌.

Amazon claimed that Fakespot violated Apple's 5.2.2 ‌App Store‌ guideline that prevents apps from using, accessing, monetizing access to, or displaying content from a third-party service if not authorized to do so. A statement from Amazon said that the app was giving customers "misleading information" about Amazon sellers.

"The app in question provides customers with misleading information about our sellers and their products, harms our sellers' businesses, and creates potential security risks. We appreciate Apple's review of this app against its Appstore guidelines."

Fakespot founder Saoud Khalifah told The Verge that Apple did not give it an opportunity to solve the problem. "We just dedicated months of resources and time and money into this app," he said. He went on to say Amazon's willingness to "bully little companies" showcases "cracks in their company."

A search for Fakespot confirms that the Fakespot app is no longer available for download from the iOS ‌App Store‌. While it was active, it had more than 150,000 installs.

Fakespot is well known for analyzing Amazon reviews and providing a rating or grade on how many of those reviews come from actual people. Amazon says that it regularly analyzes products with reviews that Fakespot calls out as untrustworthy, but that Fakespot's findings "were wrong more than 80% of the time."

Amazon says that Fakespot does not have the appropriate information to "accurately determine the authenticity of a review." Fakespot's website continues to be active and is available for Amazon shoppers to use, plus there is a browser extension for Chrome and Firefox.

Update: Apple in a statement provided to MacRumors explained that the dispute was between Amazon and Fakespot, and that Fakespot had been contacted multiple times.

This was a dispute over intellectual property rights initiated by Amazon on June 8 and within hours we ensured both parties were in contact with one another, explaining the issue and steps for the developer to take to keep their app on the store and giving them ample time to resolve the issue. On June 29, we again reached out to Fakespot weeks before removing their app from the App Store.

Top Rated Comments

turbineseaplane Avatar
10 weeks ago
Amazon has become a cancer on society at this point.

Unbelievably anti competitive, tax avoiding and flooded with knockoffs, fakes and just loads and loads of "junk".
Score: 53 Votes (Like | Disagree)
collin_ Avatar
10 weeks ago
I don’t know how accurate Fakespot is, but I do know that Amazon has every incentive to suppress and/or lie about it.
Score: 41 Votes (Like | Disagree)
trainwrecka Avatar
10 weeks ago
I'm tired of the cheap Chinese knock-off products that break shortly after purchase. The site is flooded with them, because Amazon brings them over by the boatload and delivers them to you next day. Not kidding - it is literally giant tankers bringing them over.

Amazon used to have the best prices on great products. Now it has the best prices, because the products are cheap.
Score: 41 Votes (Like | Disagree)
TheYayAreaLiving Avatar
10 weeks ago
tired of the fake reviews.
Score: 38 Votes (Like | Disagree)
connormw Avatar
10 weeks ago
I mean let's be honest here, it's a pretty clear-cut violation of the rules. We all know the App Store rules can be ambiguous and loosely enforced, but this one seems pretty obvious:


5.2.2 Third-Party Sites/Services: If your app uses, accesses, monetizes access to, or displays content from a third-party service, ensure that you are specifically permitted to do so under the service’s terms of use. Authorization must be provided upon request.
The app put Amazon in a wrapper, injected code into the web viewer experience for the functionality, and then was on the App Store as a separate app. We all know if someone made an "Apple Shop Helper" app that showed, say, competing prices elsewhere, that Apple would shut it down in a heartbeat for displaying content from a 3rd party that did not consent to the integration.
Score: 37 Votes (Like | Disagree)
turbineseaplane Avatar
10 weeks ago

The analysis isn't perfect, but it's certainly good enough and much better than nothing. Which is exactly what Amazon wants -- ignorant shoppers.
Bingo!

Amazon just wants people to buy anything and everything.
They don't give a single lick if there are fake reviews, fake products, knockoffs, etc.
Score: 33 Votes (Like | Disagree)

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