HomePod Users Complain of Sudden Failures, Could Be Linked to 14.6 and 15 Updates

Original HomePod models appear to be mysteriously failing at an increasing rate, according to multiple MacRumors readers and complaints on Reddit and Twitter. Many of the HomePods that have suddenly stopped working were running the beta version of the ‌HomePod‌ 15 software, but some affected users had HomePods with the 14.6 software installed.

HomePod Crash Feature
MacRumors reader Jose said that his 18-month-old ‌HomePod‌ running the 14.6 update recently stopped working, and that's a common complaint across multiple Reddit threads that have been created over the course of the last few days.

In one notable case, a Reddit user with a total of 19 HomePods had seven of them stop working today. Four of those HomePods were running the ‌HomePod‌ 15 beta, and three of them were running the 14.6 software.

I have a total of 19 HomePods at home. 6 of them are on Beta and the others on 14.6. As of today, 7 are no longer working. 4 on the beta and 3 on 14.6. I use the HomePods normally and listen to music from time to time but not very loud, on average about 20% volume. All the ones on the beta are connected as default speaker on the Apple TV. Either there is a massive problem with the OS or something in the hardware is built wrong.

That Reddit thread has complaints from several other ‌HomePod‌ owners who have had their HomePods die, and MacRumors reader Andre curated a list of Reddit complaints, all from users who have had their HomePods die over the course of the last few days.

  • Failure 1, 5 days ago - Reddit user UnderstandingNo5785 was running the ‌HomePod‌ 15 beta and found that his ‌HomePod‌ was hot on the top, which may have led to a logic board issue. Other Reddit users have speculated about the failures being caused by using the ‌HomePod‌ as a default speaker to the Apple TV while running the ‌HomePod‌ 15 beta
  • Failure 2, 2 days ago - A newly opened ‌HomePod‌ was set up, updated to 14.6, and then it lost connection. A hard reset caused the LED to turn red and the volume lights to blink, but it was non-functional.
  • Failure 3, 1 day ago - One of two HomePods set as a stereo pair suddenly stopped working. Both HomePods were running the 14.6 update. Broken ‌HomePod‌ doesn't power up and doesn't respond to touch.
  • Failure 3, today - 7 HomePods stop working, four on beta, three on 14.6.
  • Failure 4, June - A MacRumors reader in June had his ‌HomePod‌ die after a software update. The ‌HomePod‌ does not light up, does not work, and resets do not do anything.
  • HomePod Overheating - A Reddit user had a ‌HomePod‌ die when used in stereo mode with the ‌Apple TV‌, and it was hot to the touch. It survived and continued to work, but the Reddit user has noticed the HomePods are still getting hot in stereo mode while running 14.6. This person says that their two other HomePods also died previously.

There are multiple other complaints from affected users in the comment sections of these threads, suggesting that this could be a widespread issue impacting many ‌HomePod‌ owners. Most of the impacted HomePods were used in stereo pairing mode and were linked to an ‌Apple TV‌ running the tvOS 14.6 update, including HomePods running the 14.6 and 15 software updates.

Since many of the HomePods affected have beta software installed, it's not a good idea to install the ‌HomePod‌ 15 update if you have a ‌HomePod‌. ‌HomePod‌ software is distributed on an invite-only basis, but some third-party sites often make the beta available, and if you install an unauthorized beta, Apple is not going to be able to help.

One Reddit user says that a senior Apple technician advised them to unplug their HomePods and stop using them until the next software update.

"I would tell your friends if they have installed OS15 beta on one or both of their HomePods and having issues to unplug them and not use them until next software update comes out to avoid damage to the logic board. In result of damaging your HomePod. If your HomePod has failed due to the developer beta profile being installed which in that case apple cannot be held liable to fix the HomePods due to non licensed developer people installing this software, but suggest if your HomePod has in fact failed and you are a licensed developer you are urged to contact apple developer team for further assistance."

There are also many complaints from users who are running the 14.6 update, and unfortunately, Apple support has not been helpful for those who have a ‌HomePod‌ that was purchased more than a year ago. MacRumors reader Jose who initially contacted us said that Apple support was unable to offer help because his ‌HomePod‌ was out of warranty, and other ‌HomePod‌ owners have also had the same response.

Given the high number of sudden failures linked to 14.6, it's possible there's a hardware or software bug that's causing the problem, and if that's the case, Apple may eventually offer more help to ‌HomePod‌ users.

There is no known fix for ‌HomePod‌ users at this time, but avoiding beta software is recommended, and those who are highly concerned about failures may also want to stop using the HomePods in stereo mode for the time being until more information is available or a new software update is released to address any possible issues.

One MacRumors reader said that his failure was caused by a diode that failed and he was able to replace the diode and get the ‌HomePod‌ working again, but it is not clear if this is the same issue that others are experiencing nor is it reasonable for ‌HomePod‌ owners to have to tear down their speakers to solder on a new component.

Related Roundup: HomePod

Top Rated Comments

M-Life Avatar
7 months ago
Anyone else here just to find out about the guy with 19 Homepods at home?
Score: 100 Votes (Like | Disagree)
exmophie Avatar
7 months ago
Did I read that right?
NINETEEN HomePods?
Score: 30 Votes (Like | Disagree)
ersatzplanet Avatar
7 months ago

In one notable case, a Reddit user ('https://www.reddit.com/r/HomePod/comments/offimc/7_of_19_homepods_og_broken_with_and_without_beta/') with a total of 19 HomePods had seven of them stop working today.
19 HomePods! That is some serious coin.
Score: 16 Votes (Like | Disagree)
Seanm87 Avatar
7 months ago

Anyone else here just to find out about the guy with 19 Homepods at home?
He probably owns most of them out in the wild.
Score: 16 Votes (Like | Disagree)
I7guy Avatar
7 months ago
This isn't good...Apple get your stuff together and get a fix out.
Score: 15 Votes (Like | Disagree)
fwmireault Avatar
7 months ago

Anyone else here just to find out about the guy with 19 Homepods at home?
Right? This seems like the kind of guy who put a stereo pair of HomePods in his bathroom because why not
Score: 14 Votes (Like | Disagree)

Related Stories

HomePodandMini feature green

Apple Releases HomePod Software 15.1.1 With Podcasts Bug Fix

Wednesday November 3, 2021 10:19 am PDT by
After releasing tvOS 15.1.1 for the Apple TV HD and Apple TV 4K yesterday, Apple today introduced a new 15.1.1 software update designed for the HomePod. According to Apple's release notes for the update, it addresses a problem that could cause podcasts to fail to play on the HomePod and HomePod mini. ‌‌‌‌‌‌HomePod‌‌‌‌‌‌‌ software is installed automatically on the ...
HomePodandMini feature

Lossless Audio and Dolby Atmos Support Come to HomePod With 15.1 Software Update

Monday October 25, 2021 9:59 am PDT by
Alongside the iOS 15.1 update that was released today, Apple has introduced a new 15.1 software update that's designed for the HomePod and the HomePod mini. The HomePod update introduces Lossless Audio and Dolby Atmos Spatial Audio to Apple's HomePods, bringing them in line with other devices that have supported the features since earlier this year. Lossless Audio is available on both the...
HomePod Happy Fix Feature

Apple Releases New HomePod 15 Beta Update Following Reports of Sudden Failures

Monday July 12, 2021 10:28 am PDT by
Apple today released a new version of the HomePod 15 beta software that's designed to go along with the iOS 15, iPadOS 15, tvOS 15, and macOS Monterey betas. The new software comes as multiple HomePod owners running the original HomePod 15 beta have complained of sudden failures and heat issues that have rendered their HomePods non-functional. HomePod beta software is distributed on an...
HomePodandMini feature orange

Apple Releases HomePod Software 15.2 With Apple Music Voice Plan Support

Monday December 13, 2021 10:08 am PST by
Alongside iOS 15.2, Apple today released a new 15.2 software update for the HomePod and the HomePod mini. The HomePod 15.2 software adds support for the $4.99 per month Apple Music Voice Plan, a Siri-based option for listening to Apple Music on HomePod and other devices.Software version 15.2 includes support for Apple Music Voice Plan, a new subscription tier designed to access music using...
homepod feature triad

Apple Removes References to Original HomePod From Website, Months After Discontinuation

Monday October 18, 2021 12:07 pm PDT by
Apple has removed all references to the original, full-sized HomePod from its website, months after officially discontinuing the smart speaker that struggled to reach mainstream adoption. The removal of references to the original HomePod came as a result of brand new changes to Apple's website. With the new changes, Apple now only highlights the HomePod mini, which now comes in brand new...
homepod feature triad

Apple Considered Updating Original HomePod With Improved Processor Before Deciding to Discontinue It

Monday July 26, 2021 1:28 am PDT by
Before deciding to discontinue the original HomePod, Apple had internally deliberated updating it to feature an improved processor, a move the tech giant may have seen as a last-ditch attempt to reignite demand for its smart speaker. In a tidbit in his latest newsletter, Bloomberg journalist Mark Gurman says that before discontinuing the HomePod, Apple "had internally discussed making a new...
HomePodandMini feature orange

Apple Releases HomePod 14.7 Software With Support for Managing Timers From the Home App

Monday July 19, 2021 10:58 am PDT by
Apple today released a new 14.7 software update for the HomePod and the HomePod mini, which is designed to accompany the iOS 14.7 release that is now available on the iPhone. According to Apple's release notes, today's update allows users to manage timers directly from the Home app on the iPhone and the iPad. Apple says the update also includes general performance and stability improvements. ...
homepod feature triad

Apple No Longer Planning to Launch New HomePod in 2022

Monday March 29, 2021 2:15 am PDT by
Apple was planning to launch an updated HomePod in 2022, prior to discontinuing the original HomePod, according to reliable Bloomberg journalist Mark Gurman. The original HomePod was announced in 2017, representing Apple's first foray into the competitive smart speaker market. The HomePod was never replaced with an updated model, despite the HomePod mini launching with new ultra-wideband...

Popular Stories

Upcoming Products 2022 Feature

Gurman: Apple Preparing 'Widest Array of New Hardware Products in Its History' for Fall

Sunday January 23, 2022 10:32 am PST by
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history. In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
macbook pro 14 16 2021

Three Months After Launch, Apple Still Struggling to Meet Demand for Redesigned 14-Inch and 16-Inch MacBook Pro

Monday January 24, 2022 7:12 am PST by
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets. In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
General Dropbox Feature

macOS 12.3 Will Include Cloud Storage Changes Affecting Dropbox and OneDrive

Tuesday January 25, 2022 3:31 pm PST by
Dropbox today announced that users who update to macOS 12.3 once that software version becomes available may temporarily encounter issues with opening online-only files in some third-party apps on their Mac. In a support document and an email to customers, Dropbox said it is actively working on full support for online-only files on macOS 12.3 and will begin rolling out an updated version of...
Questionable Design Decisions

Apple's Most Questionable Design Decisions in Recent Memory

Sunday January 23, 2022 2:59 am PST by
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative." But every once in a while even Apple...
Apple Watch Red Yellow Green Feature 1

Apple Launches Black Unity Braided Solo Loop With 'Unity Lights' Watch Face

Wednesday January 26, 2022 6:05 am PST by
Apple today announced the Black Unity Braided Solo Loop for the Apple Watch, as well as a new downloadable watch face, to celebrate Black History Month. Following the launch of the limited edition Black Unity Apple Watch Series 6 and Sport Band in 2021, Apple today launched the Black Unity Braided Solo Loop as part of its celebrations for Black History Month this year.Apple is launching a...
att gigabit internet

AT&T Bringing $180/Month 5-Gigabit Internet to 70 Cities

Monday January 24, 2022 9:20 am PST by
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers. According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
intel vs m1 max chip purple

Benchmarks Confirm Intel's Latest Core i9 Chip Outperforms Apple's M1 Max With Several Caveats

Wednesday January 26, 2022 8:56 am PST by
Benchmark results have started to surface for MSI's new GE76 Raider, one of the first laptops to be powered by Intel's new 12th-generation Core i9 processor. Intel previously said that its new high-end Core i9 processor is faster than Apple's M1 Max chip in the 16-inch MacBook Pro and, as noted by Macworld, early Geekbench 5 results do appear to confirm this claim, but there are several...
ios 15

Apple Releases iOS 15.3 and iPadOS 15.3 With Fix for Safari Bug That Leaks Browsing Activity

Wednesday January 26, 2022 10:00 am PST by
Apple today released iOS 15.3 and iPadOS 15.3, the third major updates to the iOS and iPadOS 15 operating systems that were released in September 2021. iOS and iPadOS 15.3 come almost two weeks after the release of iOS and iPadOS 15.2.1, minor bug fix updates. The iOS 15.3 and iPadOS 15.3 updates can be downloaded for free and the software is available on all eligible devices over-the-air in ...