Apple Agrees to Multimillion-Dollar Settlement After iPhone Repair Technicians Post Customer's Private Photos Online
Apple has paid a 21-year-old millions of dollars in a legal settlement after photos and videos from the customer's iPhone, sent in for repair, were uploaded to Facebook, leading to "severe emotional distress," according to a new report from The Telegraph.
The incident occurred in 2016 at a repair facility run by Apple supplier Pegatron in California. The 21-year-old college student sent her iPhone into the repair facility to be fixed after it had stopped working. Legal documents outline that while it was being fixed, technicians posted 10 photos of the Apple customer in "various stages of undress and a sex video."
The exact amount Apple paid to the student was not disclosed. However, the report describes a "multimillion-dollar" settlement, and says that the customer's lawyers specifically requested $5 million during negotiation talks. Her lawyers also threatened to sue Apple for invasion of privacy and "infliction of emotional distress." They had reportedly warned the Cupertino tech giant that a lawsuit would give it negative PR, which possibly made the company more willing to pay the settlement.
Lawyers for the victim had threatened to sue for invasion of privacy and infliction of emotional distress, and had warned of the "negative media publicity" that would accompany a lawsuit. The settlement included a confidentiality provision that prevented her from discussing the case or revealing the size of the payout.
In a statement given to The Telegraph, Apple said that it takes customers' privacy "extremely seriously," and that it thoroughly investigated the "egregious violation." The company said it took "immediate action" and has since "continued to strengthen our vendor protocols."
Popular Stories
Apple is planning some of the "biggest iOS and macOS redesigns in its history," according to Bloomberg's Mark Gurman.
In his Power On newsletter today, Gurman reiterated that iOS 19 will have a visionOS-like design with more transparent interfaces:The new interfaces will adopt the design principles introduced in visionOS, the software for Apple's Vision Pro headset. That includes greater...
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for.
Apart from their audio and noise-canceling performance, which are generally regarded as excellent for...
If you've been following iPhone rumors over the last few years, you may remember reading reports that Apple flirted with the idea of introducing a super high-end "Ultra" model that would either replace its Pro Max device or sit above it in Apple's smartphone hirearchy. These reports appeared in the pre-launch iPhone 15 and iPhone 16 rumor cycles, but ultimately came to nothing. Now though, the...
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device.
Overall, the "iPhone 17 Air" sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
Apple prototyped a larger ultra-slim iPhone 17 Air with a 6.9-inch display, but ultimately decided not to go ahead with the device because of fears that it could be susceptible to bending, according to a new report.
Bloomberg reporter Mark Gurman, writing in his latest Power On newsletter:
When it first started work on the phone, it prototyped a device with a 6.9-inch screen — matching...
In an investor research note today with British bank Barclays, analyst Tim Long said Apple's first foldable iPhone could have a starting price in the $2,300 range in the United States, which would make it by far the most expensive iPhone model ever.
If the first foldable iPhone starts at $2,299, that means it would cost nearly twice as much as the iPhone 16 Pro Max, which starts at $1,199.
...
Bloomberg's Mark Gurman today shared some new details about the rumored iPhone 17 Air.
In his Power On newsletter, Gurman said he was told that the device may start at roughly $899 in the U.S., which means that it would occupy the same price point as the iPhone 16 Plus. This would make sense, as it has been widely rumored that the Air model will take over the Plus model's spot in the iPhone...
Apple today launched a new app called Surveyor, which is designed to allow users to collect data like images of street signs and roadside details to improve Apple Maps.
The app is not public facing and appears to be for use with companies that Apple partners with to assign mapping tasks. Downloading the app and opening it up directs users to "Open Partner App" to choose a task. Tapping on...
Apple considered launching the iPhone 17 Air without a USB-C charging port, according to Bloomberg's Mark Gurman.
In his Power On newsletter today, Gurman said that while Apple ultimately decided against making the iPhone 17 Air its first iPhone model without a charging port, the idea is still on the table for future iPhone models.
He said the iPhone 17 Air will "foreshadow a move to...
