Apple Rejected Approximately 35% of Apps Submitted to App Store Between 2017 and 2019

The ongoing Epic Games v. Apple trial continues to provide insight into Apple's App Store processes, with documents today offering up details on the number of apps submitted to the ‌App Store‌ and rejected by Apple's review processes.

app store blue banner
Apple received an average of five million app submissions per year between 2017 and 2019, and between 33 and 35 percent of apps submitted were rejected by Apple's review team. On average, there were 1.7 million apps rejected per year, though the rejection rate was closer to 40 percent in 2020 based on trial testimony.

app store rejections
Apple's documentation suggests that the ‌App Store‌ sees 100,000 ‌App Store‌ submissions per week, which are dealt with by 500 human experts that Apple has on hand. Prior to getting to a human review, apps are analyzed by Apple-designed tools to check for malware and policy violations.

A testing tool called Mercury runs through static and dynamic analysis processes, with the tool allowing Apple to see inside apps to check for hidden code or abuse, and there are other review tools that Apple has nicknamed "Magellan" and "Columbus." After automated testing, apps receive human oversight.

Dynamic testing includes everything from battery usage to file system access and privacy requests to access device hardware like the camera and microphone, while static analysis checks app size, entitlements, in-app purchases, keywords, descriptions, and more.

In 2015, Apple discussed acquiring SourceDNA, a company that made a tool to allow companies to see the code inside apps. Apple did end up purchasing the company and using its engineers to design a new tool for app oversight.

Interestingly, Apple documents depict the workstation of one of its human reviewers, featuring a desktop with an iMac, MacBook Pro, multiple iOS devices, several displays, game controllers, and more.

apple human review
Apple marketing director Trystan Kosmynka was questioned for most of the morning, and Epic lawyers visited a favorite talking point - ‌App Store‌ mistakes. Kosmynka was grilled about some of the apps that slip through the review process, such as an app about school shooting that he said in an email he was "dumbfounded" had been missed.

On this topic, Kosmynka was asked if the app review process is unnecessary because of the mistakes that are sometimes made, but said that all it means is that Apple has to "continuously be better." He said that Apple works diligently to close loopholes, and that without app review, iOS would be a "free for all" that would be "incredibly dangerous to customers, to kids."

The Epic vs. Apple trial will continue for another two weeks, with the first week set to wrap up today. Apple CEO Tim Cook and other executives are expected to testify during the third week.

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...
iPhone 17 Plus Feature Purple

iPhone 17 Rumored to Feature Mechanical Aperture

Tuesday July 23, 2024 9:32 am PDT by
Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...

Top Rated Comments

G5isAlive Avatar
42 months ago
Not sure I follow Epic's logic here... if mistakes are occasionally made that means throw out the whole thing?!
Score: 14 Votes (Like | Disagree)
Luna Murasaki Avatar
42 months ago

Apple marketing director Trystan Kosmynka was questioned for most of the morning, and Epic lawyers visited a favorite talking point - App Store mistakes. Kosmynka was grilled about some of the apps that slip through the review process, such as an app about school shooting that he said in an email he was "dumbfounded" had been missed.

On this topic, Kosmynka was asked if the app review process is unnecessary because of the mistakes that are sometimes made, but said that all it means is that Apple has to "continuously be better." He said that Apple works diligently to close loopholes, and that without app review, iOS would be a "free for all" that would be "incredibly dangerous to customers, to kids."
My house was robbed because I forgot to lock my front door on Tuesday. So I physically removed all the locks on my house!

How can anyone possibly make an argument this stupid?!
Score: 10 Votes (Like | Disagree)
Graphikos Avatar
42 months ago

Geez, that is 200 apps per person to review per week! Glad that is not my job! (5 apps/hour, 1 app every 12 minutes)

So according to this, every apple App reviewer has to review roughly 40 apps a day every day, year after year.
No wonder there's so much junk in the App Store. Obviously a lot of it gets rubber stamped with approval without really being scrutinized.

200 apps a week per reviewer, 40 apps a day, based on an 8 hour work day, that’s an average of 12 minutes to review each app. That’s extremely impressive to have as decent QC as they do.
As noted, "Prior to getting to a human review, apps are analyzed by Apple-designed tools to check for malware and policy violations."

I imagine the automated tools weed out a lot before they even get to human reviewers lessening the workload. A lot of apps probably just get rejected for simple things that computers can easily check for.
Score: 8 Votes (Like | Disagree)
Realityck Avatar
42 months ago

Apple marketing director Trystan Kosmynka was questioned for most of the morning, and Epic lawyers visited a favorite talking point - App Store mistakes. Kosmynka was grilled about some of the apps that slip through the review process, such as an app about school shooting that he said in an email he was "dumbfounded" had been missed.

On this topic, Kosmynka was asked if the app review process is unnecessary because of the mistakes that are sometimes made, but said that all it means is that Apple has to "continuously be better." He said that Apple works diligently to close loopholes, and that without app review, iOS would be a "free for all" that would be "incredibly dangerous to customers, to kids."
You can have your choice unsafe free for all, or a safe environment for customers.
Score: 8 Votes (Like | Disagree)
tarkeybear Avatar
42 months ago
Geez, that is 200 apps per person to review per week! Glad that is not my job! (5 apps/hour, 1 app every 12 minutes)
Score: 6 Votes (Like | Disagree)
BornAgainMac Avatar
42 months ago
I am going thru my apps and rejecting them too that get approved by Apple. If an app requires me to sign up, subscribe, shows ads, or interface sucks, links that take me to Safari, or functionality poor then it gets deleted. The Apple Arcade games also increased my expectations on how a game should look and play. Those games are more like the original games that started the app store that you would pay money just up front once.
Score: 5 Votes (Like | Disagree)