Verizon Recalls 2.5 Million Hotspots Due to Fire Risk
Verizon is recalling 2.5 million hotspot devices that it sold because of a faulty lithium ion battery that can overheat, resulting in a fire and burn hazard.
Affected devices include Ellipsis Jetpack Mobile Hotspots with model numbers MHS900L, MHS900LS, and MHS900LPP.
Verizon said on Thursday that it is working with the U.S. Consumer Product Safety Commission (CPSC) on the recall. Verizon also said that it is working to find the cause of the issues and will provide replacement Orbic Speed devices to customers free of charge.
All Ellipsis Jetpacks have received two over-the-air software updates related to the issue. The first displays the device's identifying number on the scrolling screen to make an exchange easier, and the second prevents the device from charging when it is plugged in and powered on to cut down on the risk of overheating.
According to the CPSC, Verizon has received 15 reports of devices overheating, including six cases that led to fire damage to bedding or flooring. There were two reports of minor burn injuries.
Customers who have an affected Ellipsis Jetpack should get in touch with Verizon through the recall website to arrange a replacement.
Popular Stories
Carrier-financed iPhones purchased from Apple will soon be locked to the carrier, ending a workaround customers used to purchase an unlocked iPhone on a payment plan.
Until the rule change, buying an iPhone from Apple and opting for financing through Verizon or T-Mobile meant you would get an iPhone not locked to either carrier's network. That's no longer the case, and now iPhones financed...
Apple has yet to reveal when the iPhone 18 Pro and iPhone Ultra will be announced and released, but the dates usually follow a familiar pattern.
Labor Day is September 7 this year. The last time the holiday fell on that day was in 2020, but the iPhone event that year was delayed until October due to the COVID-19 pandemic. So, the last time Labor Day was on September 7 in a normal year was in ...
It is now August, and that means the iPhone 18 Pro and iPhone 18 Pro Max should be launching next month. The devices are expected to look similar to the iPhone 17 Pro and iPhone 17 Pro Max, but there will still be many year-over-year changes, with rumored features including a smaller Dynamic Island, 5G via satellite, and more.
Apple is expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, ...
