Verizon Recalls 2.5 Million Hotspots Due to Fire Risk
Verizon is recalling 2.5 million hotspot devices that it sold because of a faulty lithium ion battery that can overheat, resulting in a fire and burn hazard.
Affected devices include Ellipsis Jetpack Mobile Hotspots with model numbers MHS900L, MHS900LS, and MHS900LPP.
Verizon said on Thursday that it is working with the U.S. Consumer Product Safety Commission (CPSC) on the recall. Verizon also said that it is working to find the cause of the issues and will provide replacement Orbic Speed devices to customers free of charge.
All Ellipsis Jetpacks have received two over-the-air software updates related to the issue. The first displays the device's identifying number on the scrolling screen to make an exchange easier, and the second prevents the device from charging when it is plugged in and powered on to cut down on the risk of overheating.
According to the CPSC, Verizon has received 15 reports of devices overheating, including six cases that led to fire damage to bedding or flooring. There were two reports of minor burn injuries.
Customers who have an affected Ellipsis Jetpack should get in touch with Verizon through the recall website to arrange a replacement.
Related Stories
T-Mobile today announced that it is the first U.S. wireless provider that has managed to complete deals with all wireless networks to implement full number spoofing and spam call protection for customers.
With these partnerships in place, T-Mobile has completed its implementation of the STIR/SHAKEN standards that are in place to combat illegal caller ID spoofing. T-Mobile is now able to...
Verizon does not plan to shut down its 3G network in the near future, a Verizon spokesperson told Light Reading this week (via The Verge). "Our 3G network is operational and we don't have a plan to shut it down at this time," said the spokesperson, who also added that Verizon will "work with customers to move them to newer technology."
Verizon's decision to leave its 3G network functional is ...
Apple has fired Antonio García Martínez, an ex-Facebook product manager and author of the controversial book "Chaos Monkeys," following public and internal calls for removal and investigation due to past misogynistic statements, The Verge reports.
Apple hired Martínez earlier this week to join its ads team, however, comments that Martínez made in the past sparked condemnation from users...
Earlier this year, three doctors in Michigan found that iPhone 12 models can "potentially inhibit lifesaving therapy in a patient" due to the MagSafe system causing magnetic interference with implantable medical devices, like pacemakers.
Following its own testing, the U.S. Food and Drug Administration this week announced that while certain newer cell phones, smart watches, and other...
We're tracking one of the biggest restocks of AirPods Max headphones as we enter April, available at Amazon and Verizon. This restock includes nearly all colors of the AirPods Max.
Amazon has all five colors except Pink available, with Space Gray at slightly delayed 1-2 day shipping estimates. Verizon is offering free two-day shipping on the Space Gray, Green, and Sky Blue AirPods Max.
A ...
Verizon today unveiled a new unlimited plan designed to allow prepaid customers to access Verizon's fastest 5G network for $75 per month.
As noted by The Verge, the plan is priced at $10 more than the standard unlimited prepaid plan and provides access to Verizon's 5G Ultra Wideband network, which is the fastest available 5G that can be accessed in a limited number of cities. It also...
Verizon has introduced a new "Buy more, save more" sale that is offering up to 40 percent off select accessories. In this sale, you won't see straight price discounts, but instead will need to buy multiple accessories to nab discounts. If you buy three regular priced products you'll get 30 percent off; four accessories will get you 35 percent off; and five accessories will get you 40 percent...
If you're shopping for accessories to pair with your new iPad Pro, Verizon is discounting the Apple Pencil 2 to $103.99, down from $129.00. This is currently the best sale on the accessory, and it's the best deal that we've seen in a few weeks.
Note: MacRumors is an affiliate partner with Verizon. When you click a link and make a purchase, we may receive a small payment, which helps us keep...
Popular Stories
Apple is working on a number of new products that are set to launch this fall, and Bloomberg's Mark Gurman says that it will be "the widest array" of new devices that Apple has introduced in its history.
In his latest "Power On" newsletter, Gurman explains that Apple is working on four new flagship iPhones (iPhone 14, iPhone 14 Max, iPhone 14 Pro, and iPhone 14 Pro Max), an updated low-end Ma...
Apple has always emphasized the depth of thought that goes into the design of its products. In the foreword to Designed by Apple in California, a photo book released by the company in 2016, Jony Ive explains how Apple strives "to define objects that appear effortless" and "so simple, coherent and inevitable that there could be no rational alternative."
But every once in a while even Apple...
Three months after their launch, the 14-inch and 16-inch MacBook Pros continue to experience high demand and seemingly short supply, with shipping dates for both models stretching into multiple weeks in several of Apple's key markets.
In the United States, the baseline 14-inch MacBook Pro with the M1 Pro chip is estimated to ship in three to four weeks, promising an arrival by at least...
AT&T today announced the launch of upgraded AT&T Fiber plans, which support speeds of up to 5 Gigabits for some customers. There are two separate plans, one "2 GIG" plan and one "5 GIG" plan, available to new and existing AT&T Fiber subscribers.
According to AT&T, the new plans are available to nearly 5.2 million customers across 70 metro areas including Los Angeles, Atlanta, Chicago, San...
Apple's AirPods have been credited with saving a woman's life after a potentially fatal fall, People reports.
When a 60-year-old florist in New Jersey tripped and hit her head in her studio, she lost consciousness and awoke heavily bleeding. With nobody around to call for help, she realized she had her AirPods in, and used a "Hey Siri" command to call 911. An operator was able to stay on the ...
Apple's second-generation AirPods Pro could deliver higher fidelity audio than the AirPods Max over-ear headphones, despite being comparatively small in-ear buds, recent reports have suggested.
In a recent note to investors, seen by MacRumors, TF International Securities analyst Ming-Chi Kuo claimed that the second-generation AirPods Pro will offer improved audio quality thanks to support...
A number of developers are upset with an increasingly problematic iCloud server issue that is causing some apps that have implemented iCloud support to fail to sync properly.
As outlined on the Developer Forums and on Twitter, there are CloudKit connectivity issues that have been occurring since November. Some users of apps that have iCloud support built in are seeing the following message:...
As we roll into the latter half of January, we're starting to hear more about a potential spring Apple event, which is likely to take place in March or April. There are a number of potential announcements on deck, so an event would be a good opportunity for Apple to get them all out there.
We've also been going back and forth on some iPhone 14 rumors, and we've taken a look at a number of...
Top Rated Comments
:P