YouTube Investigating Issue With 'Something Went Wrong' Error in Apple TV App

Monday March 22, 2021 9:04 am PDT by Joe Rossignol

In recent days, some Apple TV 4K and Apple TV HD users have been receiving a "something went wrong" error message when attempting to load videos using the YouTube app on tvOS. The issue does not appear to be widespread, and it seems to arise only when a user is signed into their YouTube account on the Apple TV.

YouTube has confirmed on Twitter that it is investigating the issue and working on a fix, but in the meantime, some users in the Apple Support Communities have found success with a workaround that involves deleting and reinstalling the YouTube app on the Apple TV and then signing in with the "using my phone" option.

YouTube has not provided a timeframe for when the issue will be resolved.

Thanks for reaching out – we've seen similar reports where the YouTube app is not working on the Apple TV, and we're looking into it. — TeamYouTube (@TeamYouTube) March 20, 2021

Thanks for sending our way – we've seen similar reports about this and we are currently working on a fix. We'll keep you posted once we have an update. — TeamYouTube (@TeamYouTube) March 22, 2021

Related Roundups: Apple TV, tvOS 14

Tag: YouTube

Buyer's Guide: Apple TV (Don't Buy)

Top Rated Comments

iBluetooth

3 weeks ago

Why does Google insist on creating their own user interface for the Youtube app. The old app was much better and followed Apple's guidelines. This, one is horrible for scrolling through long list of my subscriptions and no way to select individual videos from playlists.

Score: 8 Votes (Like | Disagree)

breather

3 weeks ago

YouTube on the Apple Tv is pretty bad in general.

Score: 7 Votes (Like | Disagree)

iamdmann

3 weeks ago

I have this issue in safari on my phone/iPad constantly. I've always assumed it's because of my content blockers, but that wouldn't be the case on ATV.

Score: 4 Votes (Like | Disagree)

eattherich

3 weeks ago

There doesn’t seem to be a brave soul among any of these major companies willing to provide descriptive errors or change logs. HIGHLY annoying and frustrating.

Ah, yeah. The old "Fix bugs" change log that you see so often. Frustrating.

Score: 3 Votes (Like | Disagree)

zinman

3 weeks ago

I don’t have this issue with YouTube. The Amazon prime app though, happens after every episode.

Score: 3 Votes (Like | Disagree)

hagar

3 weeks ago

The YouTube app does not work properly both on my iPhone and iPad. Sometimes the videos in the home screen does not load and suddenly while watching videos it would say that I am offline. But there is a temporary easy fix. Turning off and turning on WiFi fixes it. But this happens ever single day. Any ideas why this happens?

You can also consider deleting the app. I access YT directly in Safari. By adding a shortcut to the homepage, I barely notice the difference And I now have Picture in Picture and zero ads.

Score: 3 Votes (Like | Disagree)

Read All Comments

Top Stories

Samsung's 'iTest' Lets You Try a Galaxy Device on Your iPhone

Thursday April 8, 2021 12:42 pm PDT by Juli Clover

Samsung has launched "iTest," an interactive website experience that's designed to allow iPhone users to test out Android on a Galaxy device, or "sample the other side," as Samsung puts it. Subscribe to the MacRumors YouTube channel for more videos. The iTest website is being advertised in New Zealand, according to a MacRumors reader who came across the feature. Visiting the iTest website on...

Read Full Article • 201 comments

Leaked Dummy Units Show iPad Mini 6 With Thick Bezels and Home Button, New iPad Pro Models

Thursday April 8, 2021 2:11 am PDT by Tim Hardwick

Rumors suggest Apple will release refreshed versions of the iPad mini and iPad Pro models in the first half of this year, potentially as soon as this month, and a new leak today has provided us with a possible preview of what to expect in terms of the devices' overall design and camera prospects. Tech leaker and Apple blogger Sonny Dickson this morning shared images on Twitter showing dummy ...

Read Full Article • 141 comments

Apple's Rationale for Not Bringing iMessage to Android Revealed in Legal Documents

Friday April 9, 2021 2:22 am PDT by Tim Hardwick

It's no secret that Apple sees iMessage as a big enough selling point to keep the service exclusive to Apple devices, however new court filings submitted by Epic Games in its ongoing lawsuit with the company reveal just how Apple executives have rationalized their decision not to develop a version of iMessage for Android. Apple clearly recognizes the power that iMessage has to keep users...

Read Full Article • 321 comments

Counterfeit 'AirPods 3' Hit the Market Prior to Official Announcement

Friday April 9, 2021 2:45 am PDT by Sami Fathi

Apple is expected to launch the third iteration of AirPods in the third quarter of this year. Rumors and reports suggest the new AirPods will feature an updated design more in line with the AirPods Pro, but lacking in "Pro" features such as active noise cancellation. Despite AirPods 3 not yet being officially announced by Apple, counterfeit products of the unreleased earbuds have already hit ...

Read Full Article • 48 comments

Two-Thirds of iPhone Users Expected to Block Ad Tracking

Friday April 9, 2021 7:19 am PDT by Hartley Charlton

As many as 68 percent of iPhone users are expected to deny advertisers permission to track them thanks to Apple's App Tracking Transparency feature, in what is beginning to look like a significant blow to the advertising industry (via AdWeek). With the launch of iOS 14.5, apps will have to receive explicit user permission before accessing an iPhone's advertising identifier or IDFA, which is...

Read Full Article • 103 comments

DigiTimes: iPhone 13 Pro Models to Feature 120Hz ProMotion Refresh Rate and 15-20% Less Power Consumption

Friday April 9, 2021 12:52 am PDT by Sami Fathi

The two premium "Pro" models of the upcoming iPhone 13 lineup will be equipped with a low-power LTPO display, enabling the iPhones to have a 120Hz refresh rate, according to industry sources cited by Taiwanese publication DigiTimes. According to today's paywalled report, Apple suppliers Samsung and LG Display are in the process of converting parts of their production capacity to produce LTPO ...

Read Full Article • 62 comments

iPad and MacBook Production Reportedly Delayed Due to Global Chip Shortage

Thursday April 8, 2021 2:31 am PDT by Sami Fathi

Apple is facing a global shortage of certain components for some of its MacBook and iPad models, causing the Cupertino tech giant and its suppliers to postpone production of the products, according to a new report from Nikkei Asia. According to the report, MacBook production is being hindered due to the shortage of chips mounted onto the circuit board before final assembly, which is a key...

Read Full Article • 120 comments

iPhone 12 Mini Missing From Top 5 Best Selling Smartphone List of January 2021

Friday April 9, 2021 4:58 am PDT by Sami Fathi

According to market data compiled by Counterpoint Research, Apple's smallest iPhone since the 2016 iPhone SE, the iPhone 12 mini, struggled to obtain a spot in the top five list of best-selling smartphones in January of this year. According to the market data, the iPhone 12 mini came in eighth place for the best-selling smartphone worldwide in the first month of the year. However, the iPhone ...

Read Full Article • 243 comments

T-Mobile Launches Unlimited 5G Home Internet for $60/Month

Wednesday April 7, 2021 2:18 pm PDT by Juli Clover

T-Mobile today hosted an Un-carrier event where the company announced the launch of a a new 5G home internet plan, which is priced at $60 per month and offers unlimited data. The service is available to more than 30 million Americans across much of the United States, including 10 million households in rural areas not typically able to access reliable broadband. Connectivity will be either 4G ...

Read Full Article • 198 comments

Apple Announces Find My Network With Support for Third-Party Devices

Wednesday April 7, 2021 10:06 am PDT by Juli Clover

Apple today announced the launch of its Find My network accessory program, which is designed to allow third-party Bluetooth devices to be tracked in the Find My app right alongside your Apple devices. According to Apple, the first accessory companies to take advantage of the new Find My integration include Belkin, Chipolo, and VanMoof, with devices set to be available beginning next week. ...

Read Full Article • 119 comments