YouTube Investigating Issue With 'Something Went Wrong' Error in Apple TV App

by

In recent days, some Apple TV 4K and Apple TV HD users have been receiving a "something went wrong" error message when attempting to load videos using the YouTube app on tvOS. The issue does not appear to be widespread, and it seems to arise only when a user is signed into their YouTube account on the Apple TV.

youtube tvos app
YouTube has confirmed on Twitter that it is investigating the issue and working on a fix, but in the meantime, some users in the Apple Support Communities have found success with a workaround that involves deleting and reinstalling the YouTube app on the Apple TV and then signing in with the "using my phone" option.

YouTube has not provided a timeframe for when the issue will be resolved.

Related Roundup: Apple TV
Tag: YouTube
Buyer's Guide: Apple TV (Caution)
Related Forum: Apple TV and Home Theater

Top Rated Comments

iBluetooth Avatar
iBluetooth
40 months ago
Why does Google insist on creating their own user interface for the Youtube app. The old app was much better and followed Apple's guidelines. This, one is horrible for scrolling through long list of my subscriptions and no way to select individual videos from playlists.
Score: 8 Votes (Like | Disagree)
breather Avatar
breather
40 months ago
YouTube on the Apple Tv is pretty bad in general.
Score: 7 Votes (Like | Disagree)
iamdmann Avatar
iamdmann
40 months ago
I have this issue in safari on my phone/iPad constantly. I've always assumed it's because of my content blockers, but that wouldn't be the case on ATV.
Score: 4 Votes (Like | Disagree)
Hakiroto Avatar
Hakiroto
40 months ago

There doesn’t seem to be a brave soul among any of these major companies willing to provide descriptive errors or change logs. HIGHLY annoying and frustrating.
Ah, yeah. The old "Fix bugs" change log that you see so often. Frustrating.
Score: 3 Votes (Like | Disagree)
zinman Avatar
zinman
40 months ago
I don’t have this issue with YouTube. The Amazon prime app though, happens after every episode.
Score: 3 Votes (Like | Disagree)
hagar Avatar
hagar
40 months ago

The YouTube app does not work properly both on my iPhone and iPad. Sometimes the videos in the home screen does not load and suddenly while watching videos it would say that I am offline. But there is a temporary easy fix. Turning off and turning on WiFi fixes it. But this happens ever single day. Any ideas why this happens?
You can also consider deleting the app. I access YT directly in Safari. By adding a shortcut to the homepage, I barely notice the difference And I now have Picture in Picture and zero ads.
Score: 3 Votes (Like | Disagree)
Read All Comments

Popular Stories

maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Read Full Article • 264 comments
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
Read Full Article • 403 comments
Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
Read Full Article • 56 comments
iPad And Calculator App Feature

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
Read Full Article • 214 comments
iOS 17 All New Features Thumb

iOS 17.5 Will Add These New Features to Your iPhone

Sunday April 21, 2024 3:00 am PDT by
The upcoming iOS 17.5 update for the iPhone includes only a few new user-facing features, but hidden code changes reveal some additional possibilities. Below, we have recapped everything new in the iOS 17.5 and iPadOS 17.5 beta so far. Web Distribution Starting with the second beta of iOS 17.5, eligible developers are able to distribute their iOS apps to iPhone users located in the EU...
Read Full Article