Apple Investigating Display Issues With iPhone 12 Models, Including Flickering and Green/Gray Glow

In an internal document obtained by MacRumors, Apple has acknowledged an issue with some iPhone 12 displays exhibiting flickering, a green or gray glow, or other unintended lighting variations under some conditions.

iphone 12 green glow
In the document, shared with Apple Authorized Service Providers this week, Apple says that it is aware of customer reports related to this issue and is investigating. Apple has advised technicians to avoid servicing affected iPhones, at least for now, and instead inform customers that they should keep their iPhone up to date with the latest iOS version. This guidance suggests that Apple may be confident that it can fix the issue in a future software update.

A similar green tinted display issue affected some iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max models, and Apple was able to fix it in iOS 13.6.1.

There have been complaints about this new issue in the MacRumors forums and Apple Support Communities since shortly after iPhone 12 models launched. The issue can affect the iPhone 12 mini, iPhone 12, iPhone 12 Pro, and iPhone 12 Pro Max.

Based on customer reports, the issue appears to occur when the display brightness is set to around 90% or lower. Many users are experiencing the issue on iOS 14.1, iOS 14.2, and seemingly even the first two iOS 14.3 betas. The flickering or glowing is not always persistent, disappearing after a short time for some customers.

If and when the issue is addressed, or we learn more, we'll update this article accordingly.

Related Roundups: iPhone 12, iPhone 12 Pro

Top Rated Comments

macduke Avatar
2 weeks ago


Does this include the yellow tint issue?

It's obviously a combination of the yellow tint issue, and the blue tint issue.
Score: 25 Votes (Like | Disagree)
CJ Dorschel Avatar
2 weeks ago
“You’re looking at it wrong”
Score: 13 Votes (Like | Disagree)
moabal Avatar
2 weeks ago
Does this include the yellow tint issue?
Score: 11 Votes (Like | Disagree)
zorinlynx Avatar
2 weeks ago
Is it me or has this release been unusually problematic? Compared to the near flawless release of the 11 series last year it's kind of disappointing.

So glad I'm skipping this year.
Score: 9 Votes (Like | Disagree)
LFC2020 Avatar
2 weeks ago


Turn off true tone.

Really ??‍♂️?

Guessing you haven't seen the 80 page thread regarding the yellow screen issues, pretty sure everyone by now knows how to turn off True Tone.
Score: 8 Votes (Like | Disagree)
LFC2020 Avatar
2 weeks ago
Nice work Macrumors, now can we get a news article about the yellow tinting on most displays, greys look yellow/green in dark mode.
Score: 8 Votes (Like | Disagree)

Top Stories

maxresdefault

Italy Fines Apple $12 Million for Misleading iPhone Water Resistance Claims

Monday November 30, 2020 3:10 am PST by
Apple has been slapped with a 10 million euro ($12 million) fine by Italy's antitrust watchdog for unfair commercial practices related to its iPhone marketing in the country. One of the Apple ads cited in the Italian watchdog's proceedings (credit: setteBIT) Specifically, Apple is being charged for misleading claims in promotional messages about how deep and how long iPhones can be submerged...
General cyber monday 20 sale feature

Apple Cyber Monday 2020: Discounts on iPads, Macs, AirPods, and More [Updated]

Monday November 30, 2020 6:25 am PST by
Today is Cyber Monday, a shopping event that sees many of the same deals from Black Friday bleed over into a new week, along with a few brand new offers on everything from Apple products to related accessories. In this post we'll highlight the best online discounts that you can find on Apple devices today. Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
iPhone black friday 20 sale feature

Apple Black Friday 2020: Best iPhone Deals

Friday November 27, 2020 12:56 pm PST by
Black Friday is halfway done, but there are still a few deals to shop for on iPhones at carriers like AT&T, Verizon, and T-Mobile/Sprint. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. AT&T Starting with AT&T, you'll find up to $700 off any iPhone 12 when...
windows 10

Developer Successfully Virtualizes Windows for Arm on M1 Mac

Friday November 27, 2020 7:16 am PST by
Developer Alexander Graf has successfully virtualized the Arm version of Windows on an M1 Mac, proving that the M1 chip is capable of running Microsoft's operating system (via The 8-Bit). Currently, Macs with the M1 chip do not support Windows and there is no Boot Camp feature as there is on Intel Macs, but support for Windows is a feature that many users would like to see. Using the...
Top Stories 38 Feature

Top Stories: Black Friday Deals, Redesigned MacBooks, Hands-On With Apple's M1 Macs

Saturday November 28, 2020 6:00 am PST by
With Apple's holiday hardware lineup seemingly all set, attention this week turned to the shopping end of things with Apple and other retailers rolling out their Black Friday deals. That wasn't the only news this week, however, as we've continued to learn more about Apple's new M1-based Macs and we've even heard some fresh rumors about redesigned Mac notebooks coming next year, so read on...
16 inch MBP Mini Led

Mini-LED M1 MacBook Pro and Mini-LED iPad Pro Models Coming First Half of 2021

Monday November 30, 2020 2:24 am PST by
Apple is widely reported to be embracing mini-LED display backlighting technology for some products next year, and a new report today by DigiTimes has named several of Apple's partners in the supply chain that are expected to benefit from the switch. According to the report, Apple is set to launch its first mini-LED iPad Pro in the first quarter of 2021 and mass produce mini-LED MacBook Pro...
iphone trade in store

UK Environmental Committee Says Apple Contributing to 'Throwaway Culture' of 'Short-Lived Products'

Thursday November 26, 2020 7:07 am PST by
Technology companies like Apple are contributing to e-waste by making their products difficult to repair, and charging expensive repair fees, according to a lengthy report published today by the UK Parliament's Environmental Audit Committee. "We were told that Apple glues and solders parts together on their laptops, which makes repairing them very difficult," the Committee wrote in a summary ...
mac mini macbook pro macbook air

Apple M1 Hands-On Comparison: MacBook Air vs. MacBook Pro vs. Mac Mini

Monday November 23, 2020 3:40 pm PST by
Apple's M1 Macs are out in the wild now, but ahead of the holidays, you might still be trying to figure out which one to pick up, either for yourself or as a gift for someone else. We've got all three of the new Macs available, so we thought we'd give MacRumors readers a hands-on overview of each machine in our latest YouTube video. Subscribe to the MacRumors YouTube channel for more videos. ...
iphone 12 colors

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived last month in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone 12 are ...
ipadairdesign

2020 iPad Air vs. iPad Pro: Hands-On Comparison

Tuesday October 27, 2020 3:03 pm PDT by
Apple announced the new 2020 fourth-generation iPad Air in September, but the new tablets just started shipping out to customers last Friday. We picked one up and thought we'd do a hands-on comparison with the iPad Pro, which was last updated in March, because both tablets are about as powerful and share many similarities. Subscribe to the MacRumors YouTube channel for more videos. Design and ...