Apple Shares New Support Document Addressing Distorted Screen Issue on Macs Running Windows 10

Apple yesterday published a new support document detailing fixes for an issue where the right side of a user's Mac screen may be distorted when running Windows 10.

bootcamp
Some Mac models with AMD Radeon graphics may be experiencing an issue where the right side of the screen flickers and is distorted when running Windows 10. On external displays, this distortion may affect the entire screen.

Alternately, the Windows 10 installer may say that the Mac isn't ready for this version of Windows 10 because it has an old AMD graphics driver.

To fix the problem, Apple encourages users to install updated AMD graphics drivers for Windows.

If updated AMD graphics drivers aren't yet available, Apple offers a workaround when using an external display by instructing users to reduce the resolution. Apple notes that, while this step should work on most external displays, it will not work on the Apple Pro Display XDR and the LG UltraFine 4K and 5K displays.

Top Rated Comments

casperes1996 Avatar
13 months ago

__Question__

If macOS automatic graphics switching is currently using integrated GPU, does it still use the dedicated AMD graphics memory?

For me, the system info shows two sets of graphics memories, I am confused as to when either is used and how they transition between memories if any.

Radeon Pro 560X 4 GB
Intel UHD Graphics 630 1536 MB
The Intel chip does not have its own dedicated memory. The 1536MB listed is part of the main system memory that can dynamically be allocated or deallocated as video memory. The video memory in the dGPU will only be used when it is active or if an application specifically uses it. You can programmatically control where the memory is stored so in part it's up to the developer. In theory I could write a program that runs on the dGPU but stores everything in main memory... It'd be slow but can be done. - The iGPU does not have access to the dGPU's VRAM, only system memory, but the dGPU has access to both its own and system memory.
Did that answer your question?


One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
I'm a huge Apple person, and don't like using Windows myself, but this isn't Windows' fault. This is on Apple. AMD has shipped drivers and Windows does automatically install them... But not on Bootcamp Macs where Apple wants to be in control of the driver situation and ship their Bootcamp driver packages rather than just using AMD generic drivers.
Hence why there is bootcampdrivers.com
Score: 5 Votes (Like | Disagree)
Eorlas Avatar
13 months ago

One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
Nice try. This has very little to do with Windows, as Apple controls the driver situation on a bootcamp install as well.

A potential proper workaround to this situation is to visit bootcampdrivers.com ; it's one guy who essentially takes the latest AMD drivers and works to make them compatible with W10 installed on BootCamp, rather than relying on Apple's archaic GPU drivers for Windows.

More importantly what people should be asking is: why doesn't Apple just let the part manufacturer produce their own driver, as they are already equipped to do? AMD and NVIDIA are much, much better at making drivers for their display adapters.
Score: 4 Votes (Like | Disagree)
GeoStructural Avatar
13 months ago

"Recovery: use a real operating system"
I don’t know what your job is but in my line of work you need Windows to get things done. At some point we had to use virtual machines on Mac and everything was so slow it was frustrating.

For academic tasks we use mostly Linux, for professional Engineering is Windows hands down. For gaming Windows wins as well.
Score: 2 Votes (Like | Disagree)
MauiPa Avatar
13 months ago
One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
Score: 1 Votes (Like | Disagree)
MattMJB0188 Avatar
13 months ago
That's why you run Windows 7 instead.
Score: 1 Votes (Like | Disagree)
maflynn Avatar
13 months ago

Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing?
Don't blame MS on this, Apple is the one who's producing the drivers, I've always had issues with apple drivers in windows, Apple's track record of supporting windows is rather low. I understand why, they want Mac owners to use MacOS as that's where Apple will make their money, as that keeps them in the ecosystem.
Score: 1 Votes (Like | Disagree)

Top Stories

apple transfer google photos 1

Apple Launches Service for Transferring iCloud Photos and Videos to Google Photos

Wednesday March 3, 2021 12:04 pm PST by
Apple this week introduced a new service that's designed to make it quick and easy for iCloud users to transfer their stored photos and videos to Google Photos. As outlined in an Apple support document, you can go to Apple's privacy website and sign in to see the "Transfer a copy of your data" option. If you select this and go through all the steps, Apple will transfer your iCloud photos and ...
PIA23764 RoverNamePlateonMars web

NASA Mars Perseverance Rover Uses Same PowerPC Chipset Found in 1998 G3 iMac

Tuesday March 2, 2021 3:21 am PST by
NASA's Perseverance rover, which recently made history landing on the surface of Mars, is powered by the same processor used in an iMac more than 23 years old. Image Credit: NASA As reported by NewScientist (via Gizmodo), the rover includes the PowerPC 750 processor, the same chip used in the G3 iMac in 1998. The main chipset is the same; however, there are differences between the...
rosetta 2

Rosetta May Be Removed From M1 Macs in Some Regions on macOS 11.3

Tuesday March 2, 2021 5:20 pm PST by
Installing the upcoming macOS 11.3 software update on an M1 Mac may result in Rosetta 2 being removed in one or more regions around the world. In the third beta of macOS 11.3 seeded to developers for testing today, MacRumors contributor Steve Moser uncovered new strings in the beta's code indicating that "Rosetta will be removed upon installing this update." Another new string reads "Rosetta ...
iphone 6 in hand

Apple Faces Another iPhone Lawsuit Over 'Programmed Obsolescence'

Monday March 1, 2021 6:44 am PST by
Apple faces a new class-action lawsuit that accuses it of deliberately releasing iOS updates that slowly reduce the performance of an iPhone, forcing customers to upgrade their devices. The lawsuit comes from the Portuguese Consumer Protection Agency, Deco Proteste (via Marketeer), which in a statement says that it will proceed with a case against the Cupertino tech giant because it...
magsafe charging brick feature

Prosser: iPhone 12 MagSafe Battery Pack to Feature Reverse Charging

Monday March 1, 2021 1:18 pm PST by
Apple is working on MagSafe-compatible battery packs that will be compatible with the iPhone 12 models, and leaker Jon Prosser today said on the Genius Bar podcast that one version of the battery pack will feature "reverse charging." According to Prosser, Apple is working on two versions of the battery packs, one that's a standard version and one that's a premium version with reverse...
Screen Shot 2021 03 03 at 11

MagSafe Charging Port for iPhone Appears in Apple Patent

Wednesday March 3, 2021 1:30 am PST by
In a newly granted patent, Apple envisions a type of connectivity port using an iteration of its magnetic MagSafe charger to charge an iPhone, potentially paving the way for a future without Lightning. Submitted to the United States Patent and Trademark Office on Tuesday (via Patently Apple), the patent outlines a three-pinned MagSafe charger, similar to the ones found in older MacBook...
Apple Prefer Lightning Over USB C Feature

iPhone Sticking With Lightning Port Over USB-C for 'Foreseeable Future'

Tuesday March 2, 2021 9:32 am PST by
Apple will retain the Lightning connector on the iPhone for the "foreseeable future," with no intention of switching to USB-C, according to reliable analyst Ming-Chi Kuo. In spite of much of the industry moving toward USB-C, Apple will not be using it to replace the Lightning connector on the iPhone 13, or indeed on any iPhone model for the time being. In a note seen by MacRumors yesterday,...
iPad mini pro feature

Sketchy Rumor Claims 'iPad Mini Pro' Launching in Second Half of 2021

Wednesday March 3, 2021 3:04 am PST by
Apple is expected to launch a sixth-generation iPad mini in the first half of 2021, possibly as soon as this March, based on long-standing rumors. However, a new rumor out of Asia that has gained traction in the last 24 hours suggests an "iPad mini Pro" will arrive in the second half of this year. According to a post on Korean blog Naver, whose rumor track record is unknown, the device...
apple pencil 3 leak

New Apple Pencil Allegedly Leaks With Glossy Finish and Redesigned Tip

Wednesday March 3, 2021 6:17 am PST by
Images supposedly depicting a third-generation Apple Pencil have been shared on Twitter by the leaker known as "Mr. White." The purported new Apple Pencil appears to share a very similar design to the current, second-generation Apple Pencil, which is shorter than the previous version and charges inductively on the side of an iPad. The updated Apple Pencil appears to have a glossy...
apple watch ecg wrist

Apple Watch ECG Feature Gets Approved in Australia

Wednesday March 3, 2021 2:07 am PST by
The Australian government has approved ECG functionality on the Apple Watch, giving Apple the all-clear to launch the feature for Apple Watch users in the country, according to a regulatory document first spotted by The 8-Bit. Earlier last month, the Apple Watch's irregular heart rhythm notification received approval in Australia, although ECG did not. Irregular heart rhythm is a feature...