Long-standing mobile phone retailer Carphone Warehouse has announced that it will close all 531 of its standalone stores on Britain's high streets next month, with around 60 percent of staff (2,900) set to lose their jobs.

carphone warehouse
As part of the same company that owns Currys PC World, Carphone Warehouse has 350 mini-shops inside 305 of those stores, but these will not be affected by the changes.

The standalone stores will close on April 3. The move is not related to the coronavirus outbreak, but rather the result of the changing mobile market, according to the firm.

Group chief executive Alex Baldock told BBC News that customers were increasingly buying online and from its big stores, which sell computers and TVs as well as mobiles.

"They can't find all this in the small mobile-only stores that are one-twentieth of the size; they're visiting these less and these stores are losing more money as a result," he added.

The company says the closures represent around 8 percent of its current selling area, and the move is "an essential next step" towards making its mobile business a sustainable and profitable category.

"We have to take the difficult decisions to throw our weight behind the parts of the business that the customers are showing us they want... that's with the big stores and that's online."

Carphone Warehouse and Dixons Retail merged in 2017 to become Dixons Carphone, in a bid to fend off tough competition from internet players like Amazon. However, the online strategy has failed to pay dividends and the merged entity has lost £90 million a year as a result.

Almost 40 percent of staff (1,800) affected by the closures are expected to take new roles in the business, the firm said.

Top Rated Comments

CreatorCode Avatar
15 months ago
I have to give them credit, they lasted about two decades longer than a company still named "Carphone" had any right to.
Score: 17 Votes (Like | Disagree)
Duncan-UK Avatar
15 months ago

I just saw the news coverage over in London. The UK is a mess right now
people standing outside the prime ministers office in full hazmat suits protesting. they are not closing bars and restaurants to limit the spread.

Face it . We are in a long recession

even the president said, Til July or August.

This is why I hope Apple keeps its prices LOW.

I still don't think the $6000 Mac Pro has a chance in a recession like this. But I'll buy one in a year when they cant sell at $3000 dollars.


https://www.yahoo.com/news/uk-abandoned-coronavirus-plan-realising-102650623.html
the UK may indeed be in a mess but at least we aren’t stocking up on guns and ammo!
Score: 13 Votes (Like | Disagree)
justperry Avatar
15 months ago
Must be horrible to lose your job now in uncertain times.
Score: 10 Votes (Like | Disagree)
djcerla Avatar
15 months ago
This is why I hope Apple keeps its prices LOW.

I still don't think the $6000 Mac Pro has a chance in a recession like this. But I'll buy one in a year when they cant sell at $3000 dollars.
You seem to know very little about how Apple operate and how they price their products.
Score: 9 Votes (Like | Disagree)
Moonjumper Avatar
15 months ago
Carphone Warehouse was always an unpleasant place to visit due to pressure selling, including insurance to go with the phone. The £29.1 million fine for insurance mis-selling could well be a contributing factor to these closures (not only the fine, also reduced insurance income). Their only reason for existence was good deals, but they are now easily undercut by the internet.
Score: 8 Votes (Like | Disagree)
oVerboost Avatar
15 months ago
Echoing the comment a few above, the experience from most Carphone Warehouse stores has never been that enjoyable. They try to push you towards certain phones, certain plans, try to push insurance, try to push tv and broadband packages but when you have a problem they don't want to know anymore.

Online companies like mobilephonesdirect and mobiles.co.uk are taking business away from them as they don't have to employ retail staff and can pass that saving onto the customer. Combined with companies like Apple offering the upgrade program so people are buying the devices as standalone purchases rather than bundled into a contract.

I won't be sorry to see them go (but it sucks if your losing your job obviously), and they'll still exist within Curry's retail stores and online which is probably the direction they should have gone a few years back. Also, the name is outdated and the whole "image" needed a big update which it never got (and probably never will).
Score: 7 Votes (Like | Disagree)

Top Stories

tracking disabled ios 14 5

Analytics Suggest 96% of Users Leave App Tracking Disabled in iOS 14.5

Friday May 7, 2021 1:51 am PDT by
An early look at an ongoing analysis of Apple's App Tracking Transparency suggests that the vast majority of iPhone users are leaving app tracking disabled since the feature went live on April 26 with the release of iOS 14.5. According to the latest data from analytics firm Flurry, just 4% of iPhone users in the U.S. have actively chosen to opt into app tracking after updating their device...
macbook colors 3d black bezels

Prosser: Next MacBook Air Could Come in Colors Similar to iMac

Friday May 7, 2021 6:55 am PDT by
According to Apple leaker Jon Prosser, Apple's upcoming release of the MacBook Air will feature various colors, similar to the colors in the newly released 24-inch iMac. In the latest video of his YouTube channel Front Page Tech, Prosser says the same source who accurately provided him information on the first Apple silicon iMac coming in colors has told him that he recently saw a prototype...
tile amazon sidewalk integration

Tile to Leverage Amazon Echo and Ring Devices to Better Compete With AirTags

Friday May 7, 2021 2:07 pm PDT by
Amazon today announced that it is teaming up with Tile to add Amazon Sidewalk integration to Tile's Bluetooth trackers. Amazon Sidewalk, for those unfamiliar, is a network of Amazon Bluetooth devices that's designed to improve the connectivity of devices like the Ring and Amazon Echo. Tile will now be joining Amazon Sidewalk, and through this integration, Amazon Echo and Ring devices will be ...
Top Stories 59 Feature

Top Stories: Epic Games vs. Apple, Hidden AirTag Mode, Apple Music Hi-Fi, Colorful MacBook Air?

Saturday May 8, 2021 6:00 am PDT by
While we wait for the newly introduced iMac, iPad Pro, and Apple TV models to launch later this month, this week saw the kickoff of the big Epic Games v. Apple trial, with lots of juicy tidbits coming out as the two sides make their arguments. This week also saw some rumors about a Hi-Fi tier for Apple Music, more biometric sensing capabilities for Apple Watch, and timing for the...
zoom app icon

Apple Gave Zoom Access to Special API to Use iPad Camera During Split View Multitasking

Sunday May 9, 2021 2:00 am PDT by
Zoom, a hallmark platform used by millions during the global health crisis, has been given access to a special iPadOS API that allows the app to use the iPad camera while the app is in use in Split View multitasking mode. This case of special treatment was first brought to attention by app developer Jeremy Provost, who, in a blog post, explains that Zoom uses a special API that allows the...
snapchat dark mode

Snapchat Rolls Out Dark Mode on iOS

Wednesday May 5, 2021 1:17 am PDT by
Nearly two years following the release of iOS and iPadOS 13, which included native, built-in, and systemwide dark mode, Snapchat, one of the world's most prominent social media networks, has finally rolled out a dark mode theme for iOS users. Snapchat began testing a dark mode theme of its app design late last year with a small group of iOS users. Now, Snapchat says that as of this week, it...
tile sticker e1570533758981

Tile CEO: 'We Welcome Competition From Apple, But We Think It Needs to Be Fair'

Tuesday May 4, 2021 9:51 am PDT by
Just after Apple announced its AirTags, Tile CEO CJ Prober relayed his concerns about competing with Apple in the tracking space, and said that Tile would ask Congress to investigate Apple's business practices specific to Find My and item trackers. Prober this week did an interview with Bloomberg, where he further expanded on Tile's complaints about Apple and why he feels that Tile is...
fortnite apple logo 2

Epic CEO Tim Sweeney Admits App Store's 30% Cut Is Similar to Consoles, Would Have Accepted Special Deal With Apple

Tuesday May 4, 2021 1:54 pm PDT by
Apple's legal battle with Epic Games is continuing on, and during the second day of the trial, Epic Games' CEO Tim Sweeney continued his testimony against Apple. Sweeney was grilled by Apple's lawyers, and made several points seemingly favorable to Apple. In addition to mentioning how he prefers Apple's iPhone and values Apple's privacy policies that he's aiming to dismantle, Sweeney...
signal instagram ads3

Signal Shares the Instagram Ads Facebook Doesn't Want You to See

Wednesday May 5, 2021 1:29 am PDT by
Encrypted messaging app Signal has had a series of Instagram ads blocked from the social media platform, after it attempted to show users how much data the Facebook-owned company collects about them and how it's used to push targeted ads. In a blog post, Signal described how it generated the ads to show users why they were seeing them, simply by declaring upfront the information that the...
iphone 12 preorder purple

Apple Begins Transition to Randomized Serial Numbers With Purple iPhone 12

Wednesday May 5, 2021 9:17 am PDT by
MacRumors previously reported about Apple's plan to switch to randomized serial numbers for future products starting in early 2021, and this transition has now started with the new purple iPhone 12 model in multiple countries. With assistance from Aaron Zollo, host of the YouTube channel ZolloTech, we can confirm that the purple iPhone 12 released last month has a new 10-character serial...