Sonos is eliminating its controversial "Recycle Mode" that was part of the company's trade-up program that provides a discount of 30 percent on new devices, reports The Verge.

sonosplay5
Customers who wanted to take advantage of Sonos' recycling program to get a 30 percent discount on a new speaker were required to download software that rendered existing speakers inoperable within 21 days.

Basically, after a customer initiated the trade-up program and confirmed it in the Sonos app, Sonos would provide the 30 percent discount and start a 21-day countdown timer that then caused an older device to enter Recycle Mode. Recycle Mode erased all data, permanently deactivated the speaker, and prevented reactivation.

Sonos is still offering the 30 percent discount for customers who want to upgrade to a new speaker, but is no longer requiring existing speakers to be bricked to get the deal. Customers can now choose to keep their speakers, give their speakers to someone else, recycle it at a local facility, or send it to Sonos for recycling.

According to The Verge, Sonos removed Recycle Mode from its app last week and replaced it with new language instructing customers who want a discount to call customer service. Sonos plans to update its website and app with a new system for the trade-up process within the next few weeks.

Products eligible for Sonos' trade-up include the original Sonos Play:5, Zone Players, and Connect / Connect:Amp devices manufactured between 2011 and 2015. Sonos no longer plans to update these devices with new software starting in May 2020.

Tag: Sonos

Top Rated Comments

UltimateSyn Avatar
70 months ago
What a god awful policy to have ever implemented in the first place. I’d feel weird giving them kudos for this reversal.
Score: 18 Votes (Like | Disagree)
amanpatel Avatar
70 months ago
Does this mean all the existing recycle mode products will come alive now?
Score: 7 Votes (Like | Disagree)
PickUrPoison Avatar
70 months ago

Much like Amzon Prime Xtreme - packages delivered directly to the landfill. Cut out the middle man. Get this thing over with...
Reminds me of my high security printer invention... comes out of the printer and goes straight into a paper shredder ?
Score: 6 Votes (Like | Disagree)
glowplug Avatar
70 months ago
The damage to Sonos reputation is done, they overplayed their hand.
Score: 5 Votes (Like | Disagree)
JosephAW Avatar
70 months ago
Don't give Apple any ideas when iPhone are sealed in glass and can't be serviced.
Score: 5 Votes (Like | Disagree)
incoherent_1 Avatar
70 months ago
What a boneheaded policy. I love Sonos but this was such a terrible idea on so many levels.
Score: 5 Votes (Like | Disagree)

Popular Stories

iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
iPhone 17 Pro in Hand Feature Lowgo

Leaker Reveals Amount of RAM in iPhone 17 Through iPhone 17 Pro Max

Wednesday July 9, 2025 8:08 am PDT by
Three out of four iPhone 17 models will feature more RAM than the equivalent iPhone 16 models, according to a new leak that aligns with previous rumors. The all-new iPhone 17 Air, the iPhone 17 Pro, and the iPhone 17 Pro Max will each be equipped with 12GB of RAM, according to Fixed Focus Digital, an account with more than two million followers on Chinese social media platform Weibo. The...
apple account card feature

Apple Account Card Expanding to More Countries

Tuesday July 8, 2025 7:34 pm PDT by
Apple is expanding the ability to add an Apple Account Card to the Wallet app to more countries, according to backend Apple Pay changes. With iOS 15.5, Apple updated the Wallet app to allow users to add an Apple Account Card, which displays the Apple credit balance associated with an Apple ID. If you receive an Apple gift card, for example, it is added to an Apple Account that is also...
macbook pro blue green

M5 MacBook Pro No Longer Coming in 2025

Thursday July 10, 2025 12:38 pm PDT by
Apple does not plan to refresh any Macs with updated M5 chips in 2025, according to Bloomberg's Mark Gurman. Updated MacBook Air and MacBook Pro models are now planned for the first half of 2026. Gurman previously said that Apple would debut the M5 MacBook Pro models in late 2025, but his newest report suggests that Apple is "considering" pushing them back to 2026. Apple is now said to be...
iOS 26 Feature

Everything New in iOS 26 Beta 3

Monday July 7, 2025 1:20 pm PDT by
Apple is continuing to refine and update iOS 26, and beta three features smaller changes than we saw in beta 2, plus further tweaks to the Liquid Glass design. Apple is gearing up for the next phase of beta testing, and the company has promised that a public beta is set to come out in July. Transparency In some apps like Apple Music, Podcasts, and the App Store, Apple has toned down the...
iCloud General Feature Redux

iPhone Users Who Pay for iCloud Storage Receive These Five Perks

Wednesday July 9, 2025 9:20 am PDT by
If you pay for iCloud storage on your iPhone, did you know that Apple offers you five perks beyond the extra storage space, at no additional cost? Here are the perks included with all iCloud+ plans:Private Relay keeps your Safari browsing history entirely private from network providers, websites, and even Apple. Hide My Email generates unique, random email addresses whenever needed. Hom...