Apple Launches Repair Program for iPhone 6s and 6s Plus Over Power Issues

Apple today launched a new repair program for iPhone 6s and 6s Plus devices that may fail to power on due to a faulty component. Affected devices were sold between October 2018 and August 2019, and users can check their serial numbers on Apple's support site to see if their devices are part of the affected batches.

iphone6s 6sp select 2015
Customers with an eligible iPhone model can have their device repaired free of charge by Apple or at an Apple Authorized Service Provider. Affected customers can contact Apple support for a mail-in repair, visit an AASP, or visit an Apple retail store.

Affected devices are covered for two years from the date of first retail sale of the unit. Repairs may be limited to the original country or region of purchase.

Top Rated Comments

fmcshan Avatar
52 months ago
At least the iPhone 6s has 3D Touch. I’m missing it on my iPhone 11 Pro Max—Haptic Touch just isn’t the same ?
Score: 18 Votes (Like | Disagree)
Babygotfont Avatar
52 months ago
the thing that really tees me off about apple ... is they have your serial number and your contact information for most devices they sell .... yet they don't proactively notify your of potential issues/problems ... i've never received 1 call, 1 email, 1 text message about potential defects in any of my iApple devices ...

apple dip into that trillion dollar war chest and be proactive on contacting customers with recalls
Score: 16 Votes (Like | Disagree)
realtuner Avatar
52 months ago

Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
You need to recheck your math.

This only applies to devices made between Oct 2018 to Aug 2019. So it’s literally impossible for this issue to be present on iPhone 6S models over the last 4 years.
Score: 9 Votes (Like | Disagree)
Bawstun Avatar
52 months ago
Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
Score: 8 Votes (Like | Disagree)
JPack Avatar
52 months ago
Interesting this affects late production units of iPhone 6s.

Wonder if these are limited to units made in Bengaluru, India.
Score: 7 Votes (Like | Disagree)
realtuner Avatar
52 months ago

Sure, if you believe Apple. My phone was definitely manufactured before that time and it qualified for the free battery replacement. It shut off multiple times with 60%, 83%, 56% battery, it didn’t matter and you couldn’t predict it. Then it had to be plugged into a wall or battery pack or it would not ever turn on again. Sounds like these phones suffer from the same issue.
Sounds like? That’s all you’ve got is speculation without any facts to back up your claim?

This issue is about iPhones that won’t turn on. It’s not about iPhones that shut off unexpectedly. Apple has also stated it applies to a very specific serial number range. This is typically done (with all companies, not just Apple) when a manufacturer discovers a faulty batch of parts from a supplier or an improperly installed part due to an issue during assembly. Otherwise how could they determine it only affected devices within a certain serial number range?
Score: 6 Votes (Like | Disagree)

Popular Stories

iOS 17

Apple Releases iOS 17.0.1 and iPadOS 17.0.1 With Bug Fixes, Plus iOS 17.0.2 for iPhone 15 Models

Thursday September 21, 2023 10:28 am PDT by
Apple today released iOS 17.0.1 and iPadOS 17.0.1 updates for the iPhone and the iPad, adding bug fixes to the new software. The iOS 17.0.1 and iPadOS 17.0.1 updates come just a few days after Apple launched iOS 17 and iPadOS 17. The software, which is build 21A340, can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. There is a...
iPhone 16 Mock Header With Dynamic Island

Skipping the iPhone 15 Pro? Here's What's Rumored for iPhone 16 Pro

Friday September 22, 2023 9:29 am PDT by
Are you skipping the iPhone 15 Pro and waiting another year to upgrade? If so, we already have some iPhone 16 Pro rumors for you. Below, we recap new features rumored for the iPhone 16 Pro models so far:Larger displays: The iPhone 16 Pro and iPhone 16 Pro Max will be equipped with larger 6.3-inch and 6.9-inch displays, respectively, according to Ross Young, CEO of Display Supply Chain...
Update Your iPhone 15 to iOS 17

Warning: Update Your iPhone 15 to iOS 17.0.2 Before Transferring Data From Another iPhone

Friday September 22, 2023 6:36 am PDT by
If you are unboxing an iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone 15 Pro Max today, make sure to update the device to iOS 17.0.2 before transferring data to the device from another iPhone, or else you might encounter issues. iOS 17.0.2 is only available for the iPhone 15 lineup. Apple says the update fixes an issue that may prevent transferring data directly from another iPhone...
Apple Watch Ultra 2 double tap gesture 230912

watchOS 10.1 to Enable Apple Watch's New 'Double Tap' Gesture

Thursday September 21, 2023 12:52 pm PDT by
The new Double Tap gesture for the Apple Watch Series 9 and the Apple Watch Ultra 2 will be enabled starting with watchOS 10.1, according to Marques Brownlee, host of the popular tech-focused YouTube channel MKBHD. The first beta of watchOS 10.1 will likely be available by next week, and Apple announced that the software update will be released next month. Brownlee shared his impressions...
emojipedia 15 1 emoji

Emoji Coming to Future iOS 17 Update Include Shaking Head, Brown Mushroom, Lime, Phoenix and More

Tuesday September 19, 2023 12:43 pm PDT by
As Apple was announcing new iPhone models last week, the Unicode Consortium was officially approving new emoji characters that are set to be added to smartphones starting in 2024. Mockup of new emoji from Emojipedia Approved Unicode 15.1 emoji include phoenix, lime, an edible mushroom, shaking head vertically (as in a "yes" nod), shaking head horizontally (a "no" head shake), and broken...
iPhone 15 Pro Fingerprints

Apple Says Fingerprints Can 'Temporarily Alter the Color' of iPhone 15 Pro's Titanium Frame

Thursday September 21, 2023 2:48 pm PDT by
In a support document updated today, Apple indicates that fingerprints might "temporarily alter the color" of the titanium frame on the iPhone 15 Pro and iPhone 15 Pro Max. Fortunately, Apple says this is not a permanent condition, as the fingerprints can be wiped off just like on any other iPhone to restore a clean finish. "For iPhone 15 Pro and iPhone 15 Pro Max, the oil from your skin...