Apple Announces Billing Grace Period for App Store Subscriptions

Apple today announced a new billing grace period for subscriptions, which will let subscribers who experience unsuccessful auto-renewals continue to use an app's paid content while Apple attempts to collect payment.

This will be a useful feature for developers as customers who do not immediately update their billing when a subscription fee becomes due can currently lose access to premium features right away.


Apple's new option is designed to provide a short period in which customers can still access those premium features while giving them time to fix the billing problem. Grace periods will vary based on subscription length.

Subscriptions that last a week will have a six day grace period, while all longer subscriptions will have a 16 day grace period.

Apple says that there will be no interruption to a subscriber's days of paid service or to a developer's revenue if payment is successful within the new grace period.

You can now enable Billing Grace Period for your apps with auto-renewable subscriptions in App Store Connect. Billing Grace Period allows you to let subscribers whose auto-renewal has failed due to a payment issue continue accessing your app's paid content for a period of time while Apple attempts to collect payment. There won't be any interruption to the subscriber's days of paid service or to your revenue if Apple is able to recover the subscription within the grace period.

Developers who have subscription apps are now able to implement support for the new billing grace period.

Top Rated Comments

(View all)
Avatar
13 months ago
What about the opposite problem?!
I would like a grace period when a subscription I forget I even had renews automatically.
Even a single day-long grace period would suffice where you can cancel and get a refund on an unwanted periodic subscription.
Based on the headline, I was under the impression that’s what this new offering was :(
Score: 21 Votes (Like | Disagree)
Avatar
13 months ago

Next they should announce a feature where they make it easy for the user to find their subscriptions. I used make apps, but haven't for several years, and I had to search on YouTube to get help finding my subscriptions as I couldn't figure it out where they were in the Setting app (I had just subscribed to my first subscription). I submit it's bordering dishonest how they've managed to hide them away so well, like they want to ensure people forget to unsubscribe.

Borderline dishonest? Really? In the App Store, you just tap your account and tap manage subscriptions. It takes like two seconds and is blatantly obvious. Where else could they put it—on your home screen with big red flashing lights? Haha.
Score: 15 Votes (Like | Disagree)
Avatar
13 months ago
Next they should announce a feature where they make it easy for the user to find their subscriptions. I used make apps, but haven't for several years, and I had to search on YouTube to get help finding my subscriptions as I couldn't figure it out where they were in the Setting app (I had just subscribed to my first subscription). I submit, it's bordering dishonest how they've managed to hide them away so well, like they want to ensure people forget to unsubscribe.
Score: 12 Votes (Like | Disagree)
Avatar
13 months ago
A lot of complaining on here about Apple not doing this and that to hold the user’s hand when it comes to billing.

How about YOU remember when your bills are due. They send out a reminder and if you don’t check your email that’s on you. It’s part of being a responsible adult.

iOS 13 makes subscriptions 3 taps away from the user. Sure, it wasn’t that intuitive on 12 but to argue that it was for pure deception...nice try. Easy to shift the blame when it’s something you forgot about.

Apple could even do a push notification reminder before a subscription renews but guess what the average person would do? Either swipe to delete it without reading it or simply ignore it.

Take responsibility people.
Score: 7 Votes (Like | Disagree)
Avatar
13 months ago

Apple already sends you an e-mail warning you of the auto-renew a few weeks in advance. If you don't want to renew, you cancel it then.

If you have Family sharing turned on, and a member of the family purchases a subscription, the head of the family doesn’t get a renewal warning, but they DO get the renewal confirmation…

And, no, Apple is NOT understanding about this when it comes to refunds...
Score: 6 Votes (Like | Disagree)
Avatar
13 months ago

What about the opposite problem?!
I would like a grace period when a subscription I forget I even had renews automatically.
Even a single day-long grace period would suffice where you can cancel and get a refund on an unwanted periodic subscription.
Based on the headline, I was under the impression that’s what this new offering was :(

You can contact Apple support to get a refund if you accidentally continued one.
Score: 5 Votes (Like | Disagree)

Top Stories

Here's How You Can Download iOS 14 and iPadOS 14 Around the World [It's Out]

Wednesday September 16, 2020 2:36 am PDT by
Apple's official public release of iOS 14 and iPadOS 14 dropped on Wednesday, September 16, just a day after the company released the Golden Master to third-party developers. Also set to be made available to the general public for the first time are watchOS 7 and tvOS 14. Getting Started With iOS 14 Video Click image to watch iOS 14 Getting Started While that's left a lot of developers...

When Will the iPhone 12 Launch? Here's What We Know

Wednesday September 16, 2020 6:12 am PDT by
Yesterday's "Time Flies" Apple event saw the release of the Apple Watch Series 6, Apple Watch SE, iPad 8, and iPad Air 4, but no new iPhone models. Rumors before the event strongly alleged that it would not see the unveiling of new iPhones, with many reports pointing to an October launch. The lack of new iPhone models yesterday seems to confirm that the iPhone 12 lineup will not appear...

Apple Releases iOS 14 and iPadOS 14 With Home Screen Redesign, App Library, Compact UI, Translate App, Scribble Support, App Clips, and More

Wednesday September 16, 2020 12:48 pm PDT by
Apple has released iOS 14 and iPadOS 14, the newest operating system updates designed for the iPhone and iPad. As with all of Apple's software updates, iOS 14 and iPadOS 14 can be downloaded for free. iOS 14 is available on the iPhone 6s and later, while iPadOS 14 is available on the iPad Air 2 and later. The updates are available on all eligible devices over-the-air in the Settings app. To ...

Apple Updates AirPods 2 and AirPods Pro Firmware to Version 3A283

Monday September 14, 2020 11:24 am PDT by
Apple today released new 3A283 firmware updates for the second-generation AirPods and the AirPods Pro. The second-generation AirPods are being updated from the 2D15 firmware they were previously running, while the AirPods Pros are being updated from the 2D27 firmware they had installed previously. Apple does not provide details on what's included in refreshed firmware so we don't know what's ...

Spotify Says Apple One Bundle Will Cause 'Irreparable Harm to Developer Community'

Tuesday September 15, 2020 12:26 pm PDT by
Apple today announced Apple One, a series of new subscription bundles that provide access to various Apple services at a combined monthly price. In response, Spotify sent out statements (via Peter Kafka) to the press decrying Apple's anti-competitive behavior and calling on "competition authorities" to stop Apple before it is able to cause "irreparable harm" to developers.Once again, Apple...

iOS 14, iPadOS 14, watchOS 7, and tvOS 14 Will Be Released September 16

Tuesday September 15, 2020 11:06 am PDT by
Apple today announced that iOS 14, iPadOS 14, watchOS 7, and tvOS 14 will be officially released on Wednesday, September 16. Apple has seeded the final Golden Master beta versions of each update to developers in advance. ‌iOS 14‌ and iPadOS 14 introduce dozens of new features, including a redesigned Home Screen that supports widgets on the iPhone and iPad for the first time. For more...

New AirPods Pro Firmware Introduces Spatial Audio Support and Automatic Switching

Monday September 14, 2020 12:22 pm PDT by
The new 3A283 firmware that Apple released for the AirPods Pro today appears to introduce support for Spatial Audio, a new feature coming to the higher-end AirPods with iOS 14. Multiple reports on Twitter and the MacRumors forums indicate that the firmware update adds a "Spatial Audio" option to the Control Center, which can be activated to enable the feature. Note that using Spatial Audio...

Apple Releases Safari 14 for Mac Ahead of macOS Big Sur Launch

Wednesday September 16, 2020 1:40 pm PDT by
macOS Big Sur didn't launch alongside iOS 14, iPadOS 14, tvOS 14, and watchOS 7 today, with the update coming later this fall, but Apple did release the Safari 14 update for macOS Catalina and macOS Mojave users. Safari 14 brings improved performance, customizable start pages, a Privacy Report to see which cross-site trackers are being blocked, and a new tab bar design that provides tab...

Full Transcript of Apple's 'Time Flies' Event With Apple Watch and iPad Updates

Tuesday September 15, 2020 8:46 am PDT by
Apple's virtual "Time Flies" event kicks off today at 10:00 a.m. Pacific Time, with Apple expected to debut new Apple Watch and iPad models, but it appears we may not see the iPhone 12 until next month. While we're not expecting to see new iPhones today, Apple's software updates for its various platforms are likely nearly ready for launch, so we may be hearing more about them today. Check...

Everything Apple Announced at Today's iPad and Apple Watch Event in Just Seven Minutes

Tuesday September 15, 2020 2:19 pm PDT by
Apple today held its annual September event, but this year was a bit different because no new iPhones were announced. The "Time Flies" event focused on the Apple Watch Series 6 and the iPad Air, and saw the debut of a new Apple One services bundle. Subscribe to the MacRumors YouTube channel for more videos. It took Apple an hour to introduce the new devices, but we've recapped the event in...