Apple to Allow Independent Repair Shops to Service Out-of-Warranty iPhones With Genuine Parts

Apple today announced it is launching a new Independent Repair Provider Program that will provide independent repair businesses with the same Apple genuine parts, tools, training, repair manuals, and diagnostics as Apple Authorized Service Providers, starting in the United States.

apple repair independent
The program will only allow independent repair shops to offer out-of-warranty service for iPhones, such as display and battery replacements, with no mention of in-warranty repairs or other devices at this time. Apple has set up a new page on its website where businesses can learn more and apply.

To qualify, repair shops must be an established business with verification documents available for review by Apple, must be in a commercially zoned area, and must have an Apple-certified technician on staff to perform the out-of-warranty iPhone repairs when using genuine parts. There is no cost to join the program.

Apple also says that meeting the requirements does not guarantee acceptance into the program, and it reserves the right to reject any application without comment, so we'll have to see how flexible the company chooses to be.

Apple COO Jeff Williams:

To better meet our customers' needs, we're making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network. When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.

Over the past year, Apple says it launched a pilot with 20 independent repair businesses in North America, Europe, and Asia who are currently offering genuine parts for repairs. Apple plans to expand the program to other countries over time.

While limited to out-of-warranty ‌iPhone‌ repairs for now, this can certainly be viewed as a step in the right direction for Right to Repair advocates.

Top Rated Comments

ilikewhey Avatar
20 months ago
10/10 louis rossmann won't be accepted LOL, too much beef between him and apple
Score: 41 Votes (Like | Disagree)
Apple Knowledge Navigator Avatar
20 months ago
*slow clap*

We finally got there. Even though it took the threat of legal action...
Score: 24 Votes (Like | Disagree)
Pelea Avatar
20 months ago
This is the work of the devil! Only Apple employees should be allowed to repair Apple devices, even if it costs ten times more! They shouldn’t be giving their secret documents to random hobos in the street!
Score: 20 Votes (Like | Disagree)
jweinraub Avatar
20 months ago
Sounds no different than going to a regular authorised repair location, Louis for example won't be able to replace caps and what not on a board, they will still want one to replace the entire mainboard. It might sound like a good thing, that it allows more access to more folks, but it doesn't seem any different. Guess gotta wait to see how it pans out.
Score: 16 Votes (Like | Disagree)
PickUrPoison Avatar
20 months ago
*slow clap*

We finally got there. Even though it took the threat of legal action...
Yeah funny how Apple only does things once faced with strong legal action...

I also wonder if they will only supply parts once people have gone though Apple certified training, which will cost a lot and force the repair shops to increase prices anyway?
Still a step in the right direction..
Wrong. The program started in March 2018 and has just been expanded. What “strong legal action” was Apple facing?

You’re going to have to look harder for something to complain about.

PS and maybe read the article before rushing to comment—the certification is free.
Score: 13 Votes (Like | Disagree)
benshive Avatar
20 months ago
You’d think Apple would have stronger convictions about their original decisions and statements.
What about sending OEM parts to businesses with an apple-certified technician contradicts their original decisions and statements?
Score: 11 Votes (Like | Disagree)

Top Stories

microsoft edge ios android

Bill Gates Says His Preference for Android Over iPhone is Due to Pre-Installed Software

Friday February 26, 2021 3:35 am PST by
Microsoft co-founder Bill Gates this week participated in his first meeting on Clubhouse, the increasingly popular invite-only conversation app, where he fielded a range of questions as part of an ongoing book tour. Gates was interviewed by journalist Andrew Ross Sorkin, and given that the Clubhouse app is currently only available on iOS, naturally one of the questions that came up was...
Top Stories 47 Feature copy

Top Stories: MacBook Pro, iMac, and AirPods Rumors, macOS 11.2.2, MagSafe Wallet Revisited

Saturday February 27, 2021 6:00 am PST by
March is right around the corner, and that means our first good opportunity for Apple product launches in 2021 as the company frequently has significant launches in March or April each year. We're hearing rumors about MacBook Pro, iMac, AirPods, and more, although many of these will be coming out at different times over the course of the year. This week also saw a macOS update to address a ...
iphone 6 in hand

Apple Faces Another iPhone Lawsuit Over 'Programmed Obsolescence'

Monday March 1, 2021 6:44 am PST by
Apple faces a new class-action lawsuit that accuses it of deliberately releasing iOS updates that slowly reduce the performance of an iPhone, forcing customers to upgrade their devices. The lawsuit comes from the Portuguese Consumer Protection Agency, Deco Proteste (via Marketeer), which in a statement says that it will proceed with a case against the Cupertino tech giant because it...
maxresdefault

HomeKit Essentials Worth Checking Out

Saturday February 27, 2021 7:05 am PST by
HomeKit was slow to take off after its 2014 launch, but now that it's been around for seven years, there are hundreds of HomeKit products available, ranging from doorbells and speakers to TVs, lights, and cameras. In our latest YouTube video, we rounded up some of our favorite HomeKit products that we find most useful. Subscribe to the MacRumors YouTube channel for more videos. HomePod...
First Look Big Sur Feature2

Apple Releases macOS Big Sur 11.2.2 to Prevent MacBooks From Being Damaged by Third-Party Non-Compliant Docks

Thursday February 25, 2021 10:07 am PST by
Apple today released macOS Big Sur 11.2.2, the fourth update to the macOS Big Sur operating system that launched in November. macOS Big Sur 11.2.2 comes two weeks after the release of macOS Big Sur 11.2.1, a bug fix update. The new ‌‌‌‌macOS Big Sur‌‌‌ 11.2.2‌ update can be downloaded for free on all eligible Macs using the Software Update section of System Preferences....
iphone 12 pro display video

iPhone 13 to Include 1TB Storage Option and LiDAR Across the Board, Says Wedbush Analyst

Monday March 1, 2021 4:00 am PST by
Apple's forthcoming iPhone 13 could include a 1TB storage option for some models and LiDAR Scanners across the entire lineup, according to a report from Wedbush analysts. In a new note to investors, seen by MacRumors, Wedbush analyst Daniel Ives said that initial Asian supply chain checks gave the firm "increased confidence" that Apple's 5G-driven product cycle would extend well into 2022,...
flat mbp 14 inch feature yellow

Redesigned 14-Inch MacBook Pro Expected to Feature Brighter Mini-LED Display With Slimmer Bezels and More

Thursday February 25, 2021 7:48 am PST by
Apple plans to unveil new 14-inch and 16-inch MacBook Pro models with Mini-LED-backlit displays in the second half of this year, according to industry sources cited by Taiwanese supply chain publication DigiTimes. The report claims that Radiant Opto-Electronics will be the exclusive supplier of the Mini-LED backlight units, while Quanta Computer is said to be tasked with final assembly of the...
mac mini developer transition kit photo feature

Apple Requiring Developers to Return DTK Mac Minis by March 31

Friday February 26, 2021 3:57 pm PST by
Apple today sent out emails to developers who are in possession of a Developer Transition Kit, asking them to return the machines by March 31. The Developer Transition Kits are Mac minis with A12Z chips that Apple provided for development purposes ahead of the release of the M1 Macs. Apple in the emails provided developers with shipping instructions, and plans to begin collecting the DTKs...
iphone 12 120hz thumbnail feature

Kuo: iPhone 13 Lineup to Feature Smaller Notch and Larger Batteries, 120Hz Display for Pro Models, and More

Monday March 1, 2021 7:50 am PST by
iPhone 13 models will all feature a smaller notch, while the two Pro models will be equipped with low-power LTPO display technology for a 120Hz refresh rate, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Subscribe to the MacRumors YouTube channel for more videos. Several other sources have previously claimed that some iPhone 13 models will support a 120Hz refresh...
unc0ver version 6 release

Jailbreak Tool 'unc0ver' 6.0.0 Released With iOS 14.3 Compatibility

Sunday February 28, 2021 9:26 am PST by
The team behind the "unc0ver" jailbreaking tool for iOS has released version 6.0.0 of its software, which can allegedly be used to jailbreak any device running iOS 11.0 through iOS 14.3 using a kernel vulnerability. The unc0ver website describes how the tool has been extensively tested across a range of iOS devices running various software versions, including an iPhone 12 Pro Max running iOS ...