Apple to Allow Independent Repair Shops to Service Out-of-Warranty iPhones With Genuine Parts
Apple today announced it is launching a new Independent Repair Provider Program that will provide independent repair businesses with the same Apple genuine parts, tools, training, repair manuals, and diagnostics as Apple Authorized Service Providers, starting in the United States.
The program will only allow independent repair shops to offer out-of-warranty service for iPhones, such as display and battery replacements, with no mention of in-warranty repairs or other devices at this time. Apple has set up a new page on its website where businesses can learn more and apply.
To qualify, repair shops must be an established business with verification documents available for review by Apple, must be in a commercially zoned area, and must have an Apple-certified technician on staff to perform the out-of-warranty iPhone repairs when using genuine parts. There is no cost to join the program.
Apple also says that meeting the requirements does not guarantee acceptance into the program, and it reserves the right to reject any application without comment, so we'll have to see how flexible the company chooses to be.
Apple COO Jeff Williams:
To better meet our customers' needs, we're making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network. When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.
Over the past year, Apple says it launched a pilot with 20 independent repair businesses in North America, Europe, and Asia who are currently offering genuine parts for repairs. Apple plans to expand the program to other countries over time.
While limited to out-of-warranty iPhone repairs for now, this can certainly be viewed as a step in the right direction for Right to Repair advocates.
With around four months to go before Apple is expected to unveil the iPhone 14 lineup, the overwhelming majority of rumors related to the new devices so far have focused on the iPhone 14 Pro, rather than the standard iPhone 14 – leading to questions about how different the iPhone 14 will actually be from its predecessor, the iPhone 13.
The iPhone 14 Pro and iPhone 14 Pro Max are expected...
The iPhone 14 will feature a more expensive "high-end" front-facing camera with autofocus, partly made in South Korea for the first time, ET News reports.
Apple reportedly ousted a Chinese candidate to choose LG Innotek, a South Korean company, to supply the iPhone 14's front-facing camera alongside Japan's Sharp. The company is said to have originally planned to switch to LG for the iPhone...
Last year's iPhone 13 Pro models were the first of Apple's smartphones to come with 120Hz ProMotion displays, and while the two iPhone 14 Pro models will continue to feature the technology, their screens could well boast expanded refresh rate variability this time round.
To bring ProMotion displays to the iPhone 13 Pro models, Apple adopted LTPO panel technology with variable refresh...
Apple has silently increased the price of its Apple Music subscription for college students in several countries, with the company emailing students informing them their subscription would be slightly increasing in price moving forward. The price change is not widespread and, based on MacRumors' findings, will impact Apple Music student subscribers in but not limited to Australia, the...
Apple is one of several companies that have held talks with Electronic Arts (EA) about a potential purchase, according to a new report from Puck.
EA has spoken to several "potential suitors," including Apple, Amazon, and Disney as it looks for a merger arrangement. Apple and the other companies declined to comment, and the status of the talks is not known at this time, but Apple does have an ...
Sony this week came out with an updated version of its popular over-ear noise canceling headphones, so we picked up a pair to compare them to the AirPods Max to see which headphones are better and whether it's worth buying the $400 WH-1000XM5 from Sony over Apple's $549 AirPods Max.
Subscribe to the MacRumors YouTube channel for more videos. First of all, the AirPods Max win out when it comes ...