Apple to Allow Independent Repair Shops to Service Out-of-Warranty iPhones With Genuine Parts

Apple today announced it is launching a new Independent Repair Provider Program that will provide independent repair businesses with the same Apple genuine parts, tools, training, repair manuals, and diagnostics as Apple Authorized Service Providers, starting in the United States.

apple repair independent
The program will only allow independent repair shops to offer out-of-warranty service for iPhones, such as display and battery replacements, with no mention of in-warranty repairs or other devices at this time. Apple has set up a new page on its website where businesses can learn more and apply.

To qualify, repair shops must be an established business with verification documents available for review by Apple, must be in a commercially zoned area, and must have an Apple-certified technician on staff to perform the out-of-warranty iPhone repairs when using genuine parts. There is no cost to join the program.

Apple also says that meeting the requirements does not guarantee acceptance into the program, and it reserves the right to reject any application without comment, so we'll have to see how flexible the company chooses to be.

Apple COO Jeff Williams:

To better meet our customers' needs, we're making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network. When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.

Over the past year, Apple says it launched a pilot with 20 independent repair businesses in North America, Europe, and Asia who are currently offering genuine parts for repairs. Apple plans to expand the program to other countries over time.

While limited to out-of-warranty ‌iPhone‌ repairs for now, this can certainly be viewed as a step in the right direction for Right to Repair advocates.

Top Rated Comments

ilikewhey Avatar
36 months ago
10/10 louis rossmann won't be accepted LOL, too much beef between him and apple
Score: 41 Votes (Like | Disagree)
Apple Knowledge Navigator Avatar
36 months ago
*slow clap*

We finally got there. Even though it took the threat of legal action...
Score: 24 Votes (Like | Disagree)
Pelea Avatar
36 months ago
This is the work of the devil! Only Apple employees should be allowed to repair Apple devices, even if it costs ten times more! They shouldn’t be giving their secret documents to random hobos in the street!
Score: 20 Votes (Like | Disagree)
jweinraub Avatar
36 months ago
Sounds no different than going to a regular authorised repair location, Louis for example won't be able to replace caps and what not on a board, they will still want one to replace the entire mainboard. It might sound like a good thing, that it allows more access to more folks, but it doesn't seem any different. Guess gotta wait to see how it pans out.
Score: 16 Votes (Like | Disagree)
PickUrPoison Avatar
36 months ago
*slow clap*

We finally got there. Even though it took the threat of legal action...
Yeah funny how Apple only does things once faced with strong legal action...

I also wonder if they will only supply parts once people have gone though Apple certified training, which will cost a lot and force the repair shops to increase prices anyway?
Still a step in the right direction..
Wrong. The program started in March 2018 and has just been expanded. What “strong legal action” was Apple facing?

You’re going to have to look harder for something to complain about.

PS and maybe read the article before rushing to comment—the certification is free.
Score: 13 Votes (Like | Disagree)
benshive Avatar
36 months ago
You’d think Apple would have stronger convictions about their original decisions and statements.
What about sending OEM parts to businesses with an apple-certified technician contradicts their original decisions and statements?
Score: 11 Votes (Like | Disagree)

Popular Stories

iPhone 14 Purple Lineup Feature

Will the iPhone 14 Be a Disappointment?

Saturday May 21, 2022 9:00 am PDT by
With around four months to go before Apple is expected to unveil the iPhone 14 lineup, the overwhelming majority of rumors related to the new devices so far have focused on the iPhone 14 Pro, rather than the standard iPhone 14 – leading to questions about how different the iPhone 14 will actually be from its predecessor, the iPhone 13. The iPhone 14 Pro and iPhone 14 Pro Max are expected...
iPhone 13 Face ID

'High-End' iPhone 14 Front-Facing Camera to Cost Apple Three Times More

Monday May 23, 2022 7:05 am PDT by
The iPhone 14 will feature a more expensive "high-end" front-facing camera with autofocus, partly made in South Korea for the first time, ET News reports. Apple reportedly ousted a Chinese candidate to choose LG Innotek, a South Korean company, to supply the iPhone 14's front-facing camera alongside Japan's Sharp. The company is said to have originally planned to switch to LG for the iPhone...
iPhone 13 Always On Feature

iPhone 14 Pro Screen Refresh Rate Upgrade Could Allow for Always-On Display

Tuesday May 24, 2022 7:23 am PDT by
Last year's iPhone 13 Pro models were the first of Apple's smartphones to come with 120Hz ProMotion displays, and while the two iPhone 14 Pro models will continue to feature the technology, their screens could well boast expanded refresh rate variability this time round. To bring ProMotion displays to the ‌iPhone 13 Pro models‌, Apple adopted LTPO panel technology with variable refresh...
apple music

Apple Increases Apple Music Subscription Price for Students in Several Countries

Sunday May 22, 2022 1:57 am PDT by
Apple has silently increased the price of its Apple Music subscription for college students in several countries, with the company emailing students informing them their subscription would be slightly increasing in price moving forward. The price change is not widespread and, based on MacRumors' findings, will impact Apple Music student subscribers in but not limited to Australia, the...
EA Apple Maybe Feature

Apple Reportedly Talked With Electronic Arts About Potential Acquisition

Monday May 23, 2022 10:58 am PDT by
Apple is one of several companies that have held talks with Electronic Arts (EA) about a potential purchase, according to a new report from Puck. EA has spoken to several "potential suitors," including Apple, Amazon, and Disney as it looks for a merger arrangement. Apple and the other companies declined to comment, and the status of the talks is not known at this time, but Apple does have an ...
sony headphones 1

Sony's New WH-1000XM5 Headphones vs. Apple's AirPods Max

Friday May 20, 2022 12:18 pm PDT by
Sony this week came out with an updated version of its popular over-ear noise canceling headphones, so we picked up a pair to compare them to the AirPods Max to see which headphones are better and whether it's worth buying the $400 WH-1000XM5 from Sony over Apple's $549 AirPods Max. Subscribe to the MacRumors YouTube channel for more videos. First of all, the AirPods Max win out when it comes ...