Struggling movie ticket subscription service MoviePass stored thousands of customer card numbers and personal credit cards in a database that was not protected with a password, reports TechCrunch.

The exposed database, which contained 161 million records, was discovered by Mossab Hussain, a Dubai-based security researcher. Many of the records in the database were computer-generated logging messages, but some also featured sensitive user information like MoviePass customer card numbers.

moviepass august 2018
MoviePass customer cards work like debit cards and are issued by Mastercard, allowing customers who sign up for MoviePass to use them to pay for the full cost of movie tickets.

In a sample of 1,000 records, TechCrunch found that a little over half contained unique MoviePass debit card numbers, expiration dates, and card balance. More than 58,000 records containing card data were found.

The unprotected MoviePass database also featured some customers' personal credit card numbers along with expiration dates, names, addresses, and other billing information. TechCrunch says that records contained enough information to allow someone to make fraudulent card purchases, though some records featured card numbers that were masked with the exception of the last four digits.

Email addresses and passwords related to failed login attempts were also found in the database.

We found hundreds of records containing the user's email address and presumably incorrectly typed password -- which was logged -- in the database. We verified this by attempting log into the app with an email address and password that didn't exist but only we knew. Our dummy email address and password appeared in the database almost immediately.

While Hussain contacted MoviePass CEO Mitch Lowe over the weekend, there was no response. MoviePass left the database online until Tuesday when TechCrunch contacted the company.

The database may have been accessible for months, but MoviePass did not respond to TechCrunch's questions about how long the server was exposed and whether it plans to disclose the incident to customers.

Hussain told TechCrunch that he questions why internal technical teams would be allowed to see critical data in plaintext, "let alone the fact that the dataset was exposed for public access by anyone."

Since its early 2018 launch, MoviePass has failed catastrophically. It ran out of money temporarily in mid-2018 because it was losing up to $40 million per month, and then began cutting back on the quality of service, limiting movie access, raising prices, and even temporarily shutting down.

Earlier this month, there were reports suggesting that MoviePass even went as far as changing the passwords of its most active users in an attempt to save money. Over the course of the last year, MoviePass has allegedly gone from three million subscribers to approximately 225,000.

Top Rated Comments

redneckitengineer Avatar
56 months ago
I jumped ship a LONG time ago when they started limiting and cutting. The funny thing, I haven't been back to the theaters once since. Greedy theaters that didn't want to partner lost all my business. Instead of being reasonable, they lost a lot more.
Score: 8 Votes (Like | Disagree)
KGBguy Avatar
56 months ago
Yep, this company is a total joke. I dumped them 2 months after getting it.
Score: 7 Votes (Like | Disagree)
CarlJ Avatar
56 months ago
Greedy theaters that didn't want to partner lost all my business. Instead of being reasonable, they lost a lot more.
Greedy theaters? Reasonable? MoviePass was selling you deeply discounted tickets that they were buying at full price, and your takeaway is that the tickets were overvalued? If I go bankrupt selling you dollar bills for 25 cents each, do you think that dollar bills are too expensive at normal prices, or that I had a terrible business plan.
Score: 4 Votes (Like | Disagree)
dannyyankou Avatar
56 months ago
Thank god I never took the bait and signed up for this cluster service.
Score: 4 Votes (Like | Disagree)
TMRJIJ Avatar
56 months ago
I honestly thought this company was dead already
Score: 2 Votes (Like | Disagree)
zorinlynx Avatar
56 months ago
Why does this company still exist? Shouldn't it be six feet under by now? How can a company be such a complete cluster-****, lose millions and millions of dollars, and still be around to lose control of customer data?

It's frustrating to see this happen while so many good people are scraping by.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 16 4 Web Push

Apple Confirms Governments Using Push Notifications to Surveil Users

Wednesday December 6, 2023 5:06 am PST by
Unidentified governments are surveilling smartphone users by tracking push notifications that move through Google's and Apple's servers, a US senator warned on Wednesday (via Reuters). In a letter to the Department of Justice, Senator Ron Wyden said foreign officials were demanding the data from the tech giants to track smartphones. The traffic flowing from apps that send push notifications...
iOS 17

iOS 17.2 Will Add These 12 New Features to Your iPhone

Friday December 1, 2023 12:19 pm PST by
iOS 17.2 has been in beta testing for over a month, and it should be released to all users in a few more weeks. The software update includes many new features and changes for iPhones, including the dozen that we have highlighted below. iOS 17.2 is expected to be released to the public in mid-December. To learn about even more features coming in the update, check out our full list. Journal ...
iphone se 4 modified flag edges

iPhone SE 4 May Reuse Existing iPhone 14 Battery

Wednesday December 6, 2023 1:17 pm PST by
Recently, MacRumors has received details on the battery currently being tested on the upcoming fourth-generation iPhone SE, and the information corroborates previous findings in relation to the device. The iPhone SE 4, known by its device identifier D59, is expected to use the exact same battery found in the base model iPhone 14. Partially assembled prototypes of the next iPhone SE have been ...
best buy snowflakes

Best Buy's New Weekend Sale Has Record Low Prices on MacBook Pro and MacBook Air

Friday December 8, 2023 7:37 am PST by
Best Buy's month-long holiday sale continues this weekend with multiple all-time low prices on Apple's line of MacBook Pro and MacBook Air computers. In addition to Apple notebooks, Best Buy's event has discounts sitewide on home appliances, TVs, video games, and more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive...
beeper mini

Apple Puts a Stop to Beeper Mini's iMessage for Android Feature

Friday December 8, 2023 2:24 pm PST by
Apple appears to have closed the loophole that Beeper Mini used to bring iMessage to Android, putting a stop to blue bubbles from Android devices. Beeper Mini quit working earlier today, with users receiving "failed to lookup on server: lookup request timed out" error messages. Beeper said on Twitter that it is investigating the issue, but Beeper CEO Eric Migicovsky told TechCrunch that "all ...
maxresdefault

Review: Two Months With the iPhone 15 Pro Max

Thursday December 7, 2023 12:04 pm PST by
Apple's iPhone 15 lineup came out in September, and while most reviews are done shortly after a new device launches, we like to follow up with a longer term review that gives us an opportunity to provide a deeper dive into what it's like using these phones on a day to day basis for months. Subscribe to the MacRumors YouTube channel for more videos. MacRumors videographer Dan Barbera has been...
12

Apple to Launch Two iPad Air and Two OLED iPad Pro Models Early Next Year

Wednesday December 6, 2023 9:53 am PST by
To boost falling iPad sales, Apple has a major refresh planned for the iPad lineup in early 2024, according to Bloomberg's Mark Gurman. Apple plans to debut new iPad Air and iPad Pro models, both of which will feature notable changes. The iPad Air will come in two sizes like the iPad Pro for the first time. The smaller model will continue to measure in at 10.9 inches, but the larger version...
anker new gold

Anker Begins Countdown to Christmas Sale With Up to 50% Off Popular Charging Accessories

Thursday December 7, 2023 7:55 am PST by
Anker has launched its newest holiday sale, this one offering a special deal every day in the lead-up to Christmas. These sales offer up to 50 percent off select products, and include discounts on USB-C chargers, portable batteries, and much more. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which ...