All of Best Buy's Nearly 1,000 Stores Now Offer Apple-Certified Repairs in the United States

Apple today announced that every Best Buy store across the United States now offers certified repairs and service for Apple products.

The electronics retailer already serviced Apple products at about 225 stores and now does so at all of its 992 stores nationwide, according to Reuters, which is good news for customers who reside in states without any Apple Stores, including Montana, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.


Apple's press release:

By expanding to every Best Buy store across the US, customers in cities including Yuma, Arizona; Sioux City, Iowa; Twin Falls, Idaho; Casper, Wyoming and Bismarck, North Dakota will have more convenient access to Apple repairs. Plus, Best Buy’s Geek Squad has nearly 7,600 newly Apple-certified technicians ready to make same-day iPhone repairs or to service other Apple products.

Apple-certified repairs at Best Buy and other Apple Authorized Service Providers are performed by trained technicians who use genuine Apple parts, and every repair is backed by Apple, according to the company.

Including all of Best Buy's nearly 1,000 locations that now offer Apple-certified repairs, Apple now has over 1,800 authorized third-party service providers in the United States, which it says is "three times as many locations as three years ago." Apple also has over 270 retail stores that facilitate repairs across the country.

Tara Bunch, Apple's vice president of AppleCare:

At Apple, we're dedicated to providing the best customer service in the world. If a customer ever needs to repair their products, we want them to feel confident those repairs are done safely and correctly. We're always looking at how we can reliably expand our network of trained technicians and we're excited to partner with every Best Buy store so it's even easier for our customers to find an authorized repair location near them.

Apple customers can initiate a repair on Apple's support website.

Tags: Best Buy, AASP

Top Rated Comments

(View all)
Avatar
12 months ago

They don't repair or replace on the spot.

For an iPhone that goes tango uniform, you are stuck waiting for the repair to come back. Never mind you no longer have a phone for a week and cannot call or be called.

As iPhone hardware is very buggy (every iPhone I have ever had has had a factory defect), this is a very lame service.

All Best Buy does is check out the hardware with an Apple diagnostic tool and apologize for leaving you without a phone line for a week while they send it in to Apple. Pure Applesauce

Every iPhone you've had you say?... Sounds like you should buy a different brand and move on....
Score: 26 Votes (Like | Disagree)
Avatar
12 months ago

They don't repair or replace on the spot.

For an iPhone that goes tango uniform, you are stuck waiting for the repair to come back. Never mind you no longer have a phone for a week and cannot call or be called.

As iPhone hardware is very buggy (every iPhone I have ever had has had a factory defect), this is a very lame service.

All Best Buy does is check out the hardware with an Apple diagnostic tool and apologize for leaving you without a phone line for a week while they send it in to Apple. Pure Applesauce

Nothing like assuming an authoritative tone on a subject you are 100% dead wrong about. :rolleyes:
Score: 20 Votes (Like | Disagree)
Avatar
12 months ago

They don't repair or replace on the spot.

For an iPhone that goes tango uniform, you are stuck waiting for the repair to come back. Never mind you no longer have a phone for a week and cannot call or be called.

As iPhone hardware is very buggy (every iPhone I have ever had has had a factory defect), this is a very lame service.

All Best Buy does is check out the hardware with an Apple diagnostic tool and apologize for leaving you without a phone line for a week while they send it in to Apple. Is .

Not true. All stores starting at June 1 has full repair options. Screens, microphones, etc. all could be done in house and store even with a walk in appointment. Only iPhones are done in house.
Score: 14 Votes (Like | Disagree)
Avatar
12 months ago
Is this the same Geek Squad that was going through people's computers for the FBI and for their own entertainment?
Score: 13 Votes (Like | Disagree)
Avatar
12 months ago
They don't repair or replace on the spot.

For an iPhone that goes tango uniform, you are stuck waiting for the repair to come back. Never mind you no longer have a phone for a week and cannot call or be called.

As iPhone hardware is very buggy (every iPhone I have ever had has had a factory defect), this is a very lame service.

All Best Buy does is check out the hardware with an Apple diagnostic tool and apologize for leaving you without a phone line for a week while they send it in to Apple. Pure Applesauce
Score: 12 Votes (Like | Disagree)
Avatar
12 months ago
Does this mean if I have device with active AppleCare and the device must be replaced Best Buy will replace it?
Score: 11 Votes (Like | Disagree)

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