'Flexgate': 2016 and Newer MacBook Pro Users Report Display Issues Due to Fragile Flex Cables

An increasing number of users have experienced backlight issues on 2016 and newer MacBook Pro models, particularly those with the Touch Bar, often resulting in a so-called "stage light effect" along the bottom of the display.

macbook pro flexgate

Image via MacRumors forum member SourceSunTom

According to the repair website iFixit, which highlighted the issue today, the underlying cause is Apple's use of thin, fragile flex cables that connect the display with the display controller board on 2016 and newer MacBook Pro models, as opposed to the more durable wire cables used in previous generations.

iFixit's Taylor Dixon explains:

When it first debuted, the design seemed fine. But as always, the devil is in the details. Apple opted for thin, fragile flex cables as opposed to the beefier wire cables used in previous designs that could be routed through the hinge instead of wrapped around it, helping mitigate the stress of repeated openings and closings.

In a nutshell, the normal, repeated opening and closing of the display lid can result in the thin flex cables becoming fragile and breaking over time. And since the issue takes time to manifest, the affected MacBook Pro models are often outside of Apple's one-year warranty period when they start exhibiting symptoms.

2016 macbook pro flexgate
Many examples of the issue have been documented on the website Flexgate, in the Apple Support Communities, and in the MacRumors discussion forums. It's unclear how many users are affected, but the number continues to increase.

The problem gets worse when affected customers take their MacBook Pro to Apple for repair, as iFixit claims that the flex cables are integrated into the display and cannot be replaced individually. Instead, the entire display assembly needs to be replaced, turning a cheap repair into a costly $600-plus one.


While some customers without AppleCare+ have managed to get a free or reduced-cost repair, it appears many have been required to pay in full.

Apple has not launched a public-facing repair program for this issue, and we're not aware of any internal one either. A petition urging Apple to launch such a program has amassed over 2,200 signatures. Apple did not immediately respond to a request for comment, but we'll update this article if we hear back.

Related Roundups: MacBook Pro 13", MacBook Pro 16"
Related Forum: MacBook Pro

Top Rated Comments

Aluminum213 Avatar
35 months ago
We are indeed in the Tim Cook era
Score: 79 Votes (Like | Disagree)
macduke Avatar
35 months ago
Cutting corners while raising prices. Keep doing this and see how long you stay in the black, Apple. I dare you.
Score: 75 Votes (Like | Disagree)
ignatius345 Avatar
35 months ago
This is what the relentless pursuit of "thin" gets you.
Score: 73 Votes (Like | Disagree)
Ghost31 Avatar
35 months ago
oh my freaking god. We are in 2019. Can we just make a laptop that works without all these damn gates and issues
Score: 70 Votes (Like | Disagree)
falainber Avatar
35 months ago
This is why I ALWAYS buy AppleCare. Some people cheap out on it and then this happens and what would have been free is now $600.

ALWAYS buy the extended warranty.
Better yet: never buy products that always require extended warranty.
Score: 60 Votes (Like | Disagree)
magicschoolbus Avatar
35 months ago
wish Apple would swallow their pride and redesign this machine. keyboard issues and now this.. im staying away until it gets a major redesign.. even if that means another 5 years.
Score: 56 Votes (Like | Disagree)

Top Stories

iphone 12 colors 2021

iPhone 12 Colors: Deciding on The Right Color

Thursday November 5, 2020 8:35 am PST by
The iPhone 12 and iPhone 12 Pro arrived last October in a range of color options, with entirely new hues available on both devices, as well as some popular classics. The 12 and 12 Pro have different color choices, so if you have your heart set on a particular shade, you might not be able to get your preferred model in that color. iPhone 12 mini and iPhone 12 The iPhone 12 mini and iPhone 12...
original iphone

Phil Schiller Says iPhone Was 'Earth-Shattering' Ten Years Ago and Remains 'Unmatched' Today

Monday January 9, 2017 7:15 am PST by
To commemorate the tenth anniversary of the iPhone, Apple marketing chief Phil Schiller sat down with tech journalist Steven Levy for a wide-ranging interview about the smartphone's past, present, and future. The report first reflects upon the iPhone's lack of support for third-party apps in its first year. The argument inside Apple was split between whether the iPhone should be a closed...
iCloud General Feature

iCloud+'s New Custom Email Domain Feature Now Available in Beta

Wednesday August 25, 2021 7:48 am PDT by
Starting with iOS 15, iPadOS 15, and macOS Monterey, users with a paid iCloud+ storage plan can personalize their iCloud email address with a custom domain name, such as johnny@appleseed.com, and the feature is now available in beta. iCloud+ subscribers interested in setting up a custom email domain can visit the beta.icloud.com website, select "Account Settings" under their name, and select ...
iPhone 13 Dummy Thumbnail 2

Full iPhone 13 Feature Breakdown: Everything Rumors Say We Can Expect

Tuesday August 31, 2021 7:50 am PDT by
With the launch of Apple's iPhone 13 lineup believed to be just a few weeks away, we have compiled all of the coherent rumors from our coverage over the past year to build a full picture of the features and upgrades coming to the company's new smartphones. For clarity, only explicit improvements, upgrades, and new features compared to the iPhone 12 lineup are listed. It is worth noting that...
iPhone 13 Dummy Thumbnail 2

Kuo: iPhone 13 to Feature LEO Satellite Communications to Make Calls and Texts Without Cellular Coverage

Sunday August 29, 2021 7:39 am PDT by
The iPhone 13 will feature low earth orbit (LEO) satellite communication connectivity to allow users to make calls and send messages in areas without 4G or 5G coverage, according to the reliable analyst Ming-Chi Kuo. In a note to investors, seen by MacRumors, Kuo explained that the iPhone 13 lineup will feature hardware that is able to connect to LEO satellites. If enabled with the relevant...
macbook air deals

Deals: Amazon Drops Price of 256GB M1 MacBook Air to New Low of $849.99 ($149 Off)

Friday August 27, 2021 6:16 am PDT by
Amazon today introduced new low prices on the M1 MacBook Air for both 256GB and 512GB storage options. To start, you can get the 256GB model for $849.99, down from an original price of $999.00. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. Only Silver and Gold are...
maxresdefault

New MacBook Pro Models Coming at WWDC, Suggests Leaker

Monday May 24, 2021 1:27 pm PDT by
New MacBook Pro models are coming at WWDC, according to leaker Jon Prosser who has a mixed track record when it comes to predicting Apple's plans. Subscribe to the MacRumors YouTube channel for more videos. Prosser provided no additional information, but there are new 14 and 16-inch MacBook Pro models in the works. The new MacBook Pros will feature the most radical redesign to the MacBook Pro ...
calculatorapp

iOS 11 Bug: Typing 1+2+3 Quickly in the Calculator App Won't Get You 6

Tuesday October 24, 2017 2:03 pm PDT by
A bug in the built-in Calculator app in iOS 11 is getting some major attention this week, despite the fact that it's been around since iOS 11 was in beta testing. At issue is a calculator animation that causes some symbols to be ignored when calculations are entered in rapid succession. You can try it for yourself: Type 1+2+3 and then the equals sign into the Calculator app quickly. Due to...
maxresdefault

'Being James Bond' Retrospective Will Be Free to Watch Through Apple TV App

Tuesday August 31, 2021 8:25 am PDT by
Update 9/7/21: "Being James Bond" is now available to watch through the Apple TV app. Ahead of the theatrical release of James Bond film "No Time To Die" on October 8 in the United States, a 45-minute retrospective titled "Being James Bond" will be available to watch for free through the Apple TV app, according to Deadline. The story from MGM is said to feature Daniel Craig reflecting ...
ted lasso notchless phone

No, That Notchless iPhone Spotted in 'Ted Lasso' Isn't the iPhone 13

Tuesday August 31, 2021 2:15 am PDT by
Recent sightings of a notchless iPhone in highly popular Apple TV+ comedy "Ted Lasso" have led to sensational headlines suggesting this is a canny bit of product placement on Apple's part and that the iPhone 13 will be notchless. In actuality – and this could go without saying – the phone in question is very likely just showing a poorly superimposed display added in post-production. Notchless ...