Siri Shortcuts Not Working Properly For Some iPhone Users [Fixed]

It's not just you: it appears that Siri Shortcuts have not been working properly for some iPhone users since as early as Tuesday.

siri shortcuts duo
A small but increasing numbers of users on Twitter and the MacRumors forums claim that they are unable to invoke shortcuts using Siri, including Federico Viticci of MacStories and Rene Ritchie of iMore. The shortcuts still work if executed directly from the Shortcuts app, but not with a Siri voice command.

The issue is not affecting all users, nor is it affecting all apps. Third-party apps appear to be affected more than Apple's apps. It also doesn't appear to be related to today's release of iOS 12.1.1 or Shortcuts version 2.1.2. Your mileage may vary, so leave us a comment in our forums if you are affected.


As with any cloud-based service interruption, Apple certainly has engineers working on a server-side fix. With the issue now receiving media attention, a fix shouldn't be far away. We'll update this article when it is implemented.

In the meantime, some users have been able to re-record their Siri Shortcuts phrases to get them working again. To do so, open the Shortcuts app, tap on the three dots on a shortcut, tap on the settings toggle icon below Done in the top-right corner, tap on Siri Phrase, and tap Re-Record Phrase.

Update: Apple has implemented a fix, according to Rene Ritchie.

Popular Stories

2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
Liquid Glass General Feature

Apple Shares Liquid Glass Design Gallery

Thursday November 6, 2025 2:45 pm PST by
Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences. The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple...
iOS 26

iOS 26.1 Available Now With These 8 New Features

Monday November 3, 2025 5:54 am PST by
Following more than a month of beta testing, Apple released iOS 26.1 on Monday, November 3. The update includes a handful of new features and changes, including the ability to adjust the look of Liquid Glass and more. Below, we outline iOS 26.1's key new features. Liquid Glass Toggle iOS 26.1 lets you choose your preferred look for Liquid Glass. In the Settings app, under Display...
airtag purple

Apple's Website Lists AirTag 4-Pack at Shockingly Low Price [Updated]

Friday November 7, 2025 6:40 am PST by
Apple's online store in the U.S. is suddenly offering a pack of four AirTags for just $29, which is the same price as a single AirTag. This is likely a pricing error, and it is unclear if orders will be fulfilled. Apple has not discounted the AirTag four-pack in any other countries that we checked. Delivery estimates are already pushing into late November to early December, suggesting...
Finder Siri Feature

Apple's New Siri Will Be Powered By Google Gemini

Wednesday November 5, 2025 11:57 am PST by
The smarter, more capable version of Siri that Apple is developing will be powered by Google Gemini, reports Bloomberg. Apple will pay Google approximately $1 billion per year for a 1.2 trillion parameter artificial intelligence model that was developed by Google. For context, parameters are a measure of how a model understands and responds to queries. More parameters generally means more...
apple watch se 3 always on

Apple to Remove iPhone-Apple Watch Wi-Fi Sync in EU With iOS 26.2

Thursday November 6, 2025 4:37 am PST by
Apple in iOS 26.2 will disable automatic Wi-Fi network syncing between iPhone and Apple Watch in the European Union to comply with the bloc's regulations, suggests a new report. Normally, when an iPhone connects to a new Wi-Fi network, it automatically shares the network credentials with the paired Apple Watch. This allows the watch to connect to the same network independently – for...
ikea smart home devices

IKEA Debuts 21 HomeKit-Compatible Smart Bulbs, Sensors, and Controls

Thursday November 6, 2025 4:08 pm PST by
IKEA today announced the upcoming launch of 21 new Matter-compatible smart home products that will be able to interface with HomeKit and the Apple Home app. There are sensors, lights, and control options, all of which will be reasonably priced. Some of the products are new, while some are updates to existing lines that IKEA previously offered. There are a series of new smart bulbs that are...
Home Hub Command Center with Dome Base Feature

Apple's 2026 Smart Home Revamp: All the Rumors

Wednesday November 5, 2025 3:54 pm PST by
It's been over a decade since Apple's HomeKit smart home platform launched, and it is overdue for an update. HomeKit and the Home app can no longer keep up with AI-powered solutions from other companies like Google and Amazon, but that's set to change with a smart home revamp that Apple has planned for 2026. Home Hub Apple is working on a home hub or "command center" that will serve as a...
apple tv logo physical

New Apple TV Intro Was Made With Practical Effects

Thursday November 6, 2025 7:02 am PST by
The all-new intro sequence for Apple TV was made with practical effects and shot in-camera, Ad Age reports. Rather than using digital techniques, the new sequence was made by shooting large glass versions of the Apple TV logo, with physical motion and changing lighting used to create effects. Apple partnered with TBWA\Media Arts Lab to create the intro. Ad Age released an exclusive look...

Top Rated Comments

blacktape242 Avatar
91 months ago
siri not working correctly....what else is new.
Score: 16 Votes (Like | Disagree)
639051 Avatar
91 months ago
That **** never worked for me. It’s such a stupid concept just let Siri do it for me. Programming Siri to do what I say is what Apple should do
Well having a bit of imagination helps with products like this. Workflow and now shortcuts is a fantastic product. Just don’t use it if you don’t like it, rather simple fix.
Score: 5 Votes (Like | Disagree)
Statcoder Avatar
91 months ago
HEY APPLE - It's not a shortcut if it doesn't work. I've saved a total of 5 minutes using it over the past few months and have spent 10 minutes trying to get it to work over the past couple of days.
Score: 4 Votes (Like | Disagree)
s15119 Avatar
91 months ago
Its ok... nobody uses anything related to Siri. Haven't since 2011.
Actually, millions of people use Siri on a daily basis.
Score: 4 Votes (Like | Disagree)
AstroRob Avatar
91 months ago
It sucked in 2011 and guess what? It still sucks in 2018. It has NOT improved in the 7 years its been out at all. That's why I always say when people use it, they can't be taken seriously. Its still in beta after all these years.
I really don't get where this kind of factually incorrect griping (hate?) comes from. Siri HAS improved significantly, and I know because I've been a user since it came out. New functionalities have been documented constantly on this and other sites. You claim it was DOA the day it came out and that you stopped using it. How can you know whether or not it has improved if you don't use it?

It can be taken seriously. It is useful. It is not 100% effective and correct in its responses, but the accuracy and flexibility has improved considerably over the years I've been using it. Sure, I wish it were more accurate, and want it to do more, but that doesn't mean it IS and always WILL BE of ZERO UTILITY.

I don't use a single piece of software or technology that doesn't crash or freeze up or glitch occasionally. But Siri seriously crossed over to significant utility years ago. Things I find of great utility and that are part of my daily routines include;

* quick math and unit conversions
* scheduling calendar events
* adding things to my shopping list
* opening apps
* controlling music and podcast playback (love to "skip ahead 90 seconds" to avoid ads)
* responding to texts (esp. hands-free in the car over my bluetooth system)
* Homekit control of my devices (it and Alexa are roughly equiv. in utility and I use them interchangeably)
* getting navigation guidance on the road
* looking up random information (something like an 70-80% hit rate of finding what I am looking for)

I suppose the fact that I have a Ph.D in physics, work at Caltech, and have followed technology my whole life can be rendered irrelevant (I "can't be taken seriously") because I've come to a different conclusion about a technology you don't like.
Score: 3 Votes (Like | Disagree)
spiddyman007 Avatar
91 months ago
('https://www.macrumors.com/2018/12/05/siri-shortcuts-not-working/')


It's not just you: it appears that Siri Shortcuts have not been working properly for some iPhone users since as early as Tuesday.



A small but increasing numbers of users on Twitter and the MacRumors forums claim that they are unable to invoke shortcuts using Siri, including Federico Viticci of MacStories and Rene Ritchie of iMore. The shortcuts still work if executed directly from the Shortcuts app, but not with a Siri voice command.

The issue is not affecting all users, nor is it affecting all apps. Third-party apps appear to be affected more than Apple's apps. It also doesn't appear to be related to today's release of iOS 12.1.1 ('https://www.macrumors.com/2018/12/05/ios-12-1-1-released/') or Shortcuts version 2.1.2 ('https://www.macrumors.com/2018/12/05/homepod-12-1-1-and-shortcuts-2-1-2/'). Your mileage may vary, so leave us a comment in our forums if you are affected.



As with any cloud-based service interruption, Apple certainly has engineers working on a server-side fix. With the issue now receiving media attention, a fix shouldn't be far away. We'll update this article when it is implemented.

In the meantime, some users have been able to re-record their Siri Shortcuts phrases to get them working again. To do so, open the Shortcuts app, tap on the three dots on a shortcut, tap on the settings toggle icon below Done in the top-right corner, tap on Siri Phrase, and tap Re-Record Phrase.

Article Link: Siri Shortcuts Not Working Properly For Some iPhone Users ('https://www.macrumors.com/2018/12/05/siri-shortcuts-not-working/')
That **** never worked for me. It’s such a stupid concept just let Siri do it for me. Programming Siri to do what I say is what Apple should do
Score: 3 Votes (Like | Disagree)