Apple Offering 30-Minute One-on-One Phone Lessons on Editing Images With Photos App

Apple recently started offering customers one-on-one phone-based tutorial sessions with a "Photos expert," allowing them to receive training on using the image editing tools built into the Photos app.

According to a new support document, Apple users in the United States can sign up for a 30 minute session with an Apple Support Advisor that's an expert in "using Photos to transform pictures from good to amazing."

photosappapple
It's not clear how useful these sessions will be for customers as they seem to be conducted over the phone with no visual aid included.

You'll have 30 minutes one-on-one with a Photos expert who'll describe how to edit pictures from your own collection. They'll tailor the session to your skill level and show you how to get the results you want.

The support document instructs customers to update their Macs and iOS devices to the latest versions and call using speakerphone or headphones for hands-free access to editing tools while talking to an advisor.

Apple says that customers will learn about all of the editing tools that Photos offers, from Auto Enhance to detailed color and light adjustments. The lesson will also cover editing Live Photos and images taken in Portrait mode along with tools like cropping, filters, and more.

While phone-based Photos app tutorials appear to be a new offering, Apple has long offered online lessons for new device purchasers.

The Personal Setup feature, for example, lets new device owners get help from Apple in store or online, with Apple support staff helping users find apps, personalize their devices, and discover key features.

On the iPhone, for example, Personal Setup covers details like transferring contacts, setting up email accounts, and using Find My iPhone, plus it includes "handy camera tips" and App Store suggestions.

Apple also hosts many "Today at Apple" training sessions in its online stores on topics like editing videos, getting started with coding, shooting photos on iPhone, photo walks that focus on photography tips, and more.

Apple's new online Photos session appears to be something of an online extension of Today at Apple and the Personal Setup process, with Apple perhaps planning to extend these online tutorials to other topics in the future.

Top Rated Comments

Pangalactic Avatar
38 months ago
Apple says that customers will learn about all of the editing tools that Photos offers, from Auto Enhance to detailed color
- And now, sir, please press the auto to enhance button
- Done
- Congratulations, you have just mastered auto enhancing! That will be $99.99 for this lesson. Next, we will cover how to automatically adjust exposure using the "automatically adjust exposure" button
Score: 13 Votes (Like | Disagree)
macduke Avatar
38 months ago
I learned by dragging around sliders until I learned what did what. From there it's pretty easy to adjust things until the photo looks better.

The difficult part is taking the photo and where most people should be spending 90% of their time learning to improve. It's far more important to learn how light works before trying to edit a photo. Garbage in, garbage out. Though I'm still amazed at how far you can push a modern RAW. But even the best camera can't save a photo with splotchy light all over someone's face, and exposing properly the first time will make editing MUCH easier.

Most people could also improve their photos massively if they got closer to their subject and zoomed with their feet. Move around a lot when you take photos and try different perspectives and you'll learn a lot faster. Get down on the ground. Climb up somewhere high. Walk around your subject and watch how the various forms created by lines of contrast and curvature interact with elements in the background to create visual movement and interest. Always pay attention to the background when shooting and notice how that changes the photo. Lastly, the single most important thing that most people can do to improve: stop centering your subject in every single photo. Look up the rule of thirds and the golden ratio.
Score: 9 Votes (Like | Disagree)
Ohheyyou Avatar
38 months ago
I have experienced these sessions and they are awesome! They actually will set up a screen sharing session so the “no visuals” is very incorrect. The advisor screenshared and I picked one of my favorite photos to edit with them. It was cool with their arrow darting around and showing me what to try to modify in my photo. Like yes it’s free with a new device that has Apple care
Score: 5 Votes (Like | Disagree)
tobefirst Avatar
38 months ago
When I got my Apple Watch last fall, they offered me a one-on-one training over the phone. It did also consist of a visual component through an online portal of some kind where I could see the Apple rep's watch. Worked pretty well. It sort of sounds like this would be similar?
Score: 4 Votes (Like | Disagree)
neonart Avatar
38 months ago
Whoohoo. :rolleyes: Still using Aperture. Hopelessly hoping Photos gets a pro update to match the simplicity and power Aperture had (has).
Score: 3 Votes (Like | Disagree)
danpass Avatar
38 months ago
The Photos app from the iOS 6 era was the best
Score: 2 Votes (Like | Disagree)

Top Stories

AirPods Pro Beta Firmware

AirPods Pro Beta Firmware Now Available

Wednesday July 21, 2021 6:50 am PDT by
Upcoming AirPods Pro firmware updates are now available to Apple Developer Program members as beta versions. AirPods Pro firmware beta one features FaceTime Spatial Audio and Ambient Noise Reduction. Custom Transparency mode, including Conversation Boost, was initially expected to be included in the beta but appears to have been delayed for a later version. Apple made the announcement...
maxresdefault

Apple Music to Livestream Premiere of Kanye West's New Album 'Donda' on Thursday

Wednesday July 21, 2021 1:49 am PDT by
Apple Music on Thursday will host a global livestream for the premiere of Kanye West's tenth studio album, titled "Donda." The sold-out event will take place at the Mercedes-Benz Stadium in Atlanta, Georgia, and Apple Music's livestream will start at 8:00 p.m. Eastern Time. The livestream was revealed in a Beats Studio Buds ad that aired during the NBA Finals. The ad features U.S. track...
General Apps Messages

All Three Major U.S. Carriers and Google Adopt Rich Communication Services, But No Sign of Apple Interest

Tuesday July 20, 2021 1:15 pm PDT by
For the last several years, Google has been pushing a new communications protocol called Rich Communication Services, or RCS. RCS is designed to replace SMS, the current text message standard, and it offers support for higher resolution photos and videos, audio messages, bigger file sizes, better encryption, improved group chat, and more. Verizon today announced that it is planning to adopt...
ios wifi settings

Apple Confirms iOS 14.7 Fixes WiFi Bug and Many Other Vulnerabilities

Wednesday July 21, 2021 11:38 am PDT by
Following the release of iPadOS 14.7 this morning, Apple has shared details on the security updates that are included in iOS 14.7, iPadOS 14.7, macOS Big Sur 11.5, watchOS 7.6, and tvOS 14.7, all of which came out this week. Notably, Apple's documentation confirms that the iOS 14.7 and iPadOS 14.7 updates address a WiFi-related vulnerability that could impact iOS devices when joining a...
macOS Malware Feature

Common Windows Malware Can Now Infect Macs

Wednesday July 21, 2021 8:13 am PDT by
A common form of malware on Windows systems has been modified into a new strain called "XLoader" that can also target macOS (via Bleeping Computer). Derived from the Formbook info-stealer for Windows, XLoader is a form of cross-platform malware advertised as a botnet with no dependencies. It is used to steal login credentials, capture screenshots, log keystrokes, and execute malicious files. ...
macOS Big Sur Feature Orange

Apple Releases macOS Big Sur 11.5 With Podcast App Updates and Bug Fixes

Wednesday July 21, 2021 10:15 am PDT by
Apple today released macOS Big Sur 11.5, the fifth major update to the macOS Big Sur operating system that launched in November 2020. macOS Big Sur 11.5 comes two months after the release of macOS Big Sur 11.4. The new ‌‌‌‌‌macOS Big Sur‌‌‌‌ 11.5 update can be downloaded for free on all eligible Macs using the Software Update section of System Preferences. macOS Big Sur...
idos 2 app ios

Apple to Pull 'iDOS 2' DOS Emulator From App Store

Thursday July 22, 2021 3:22 pm PDT by
iDOS 2, an app designed to allow users to play classic DOS games, will soon be pulled from the App Store, the app's creator said today. According to iDOS developer Chaoji Li, he tried to submit an iDOS update with bug fixes to the App Store, but was told that the update was rejected because it violated the 2.5.2 App Store guideline that says apps cannot install or launch executable code.Durin...
airpods 3 gizmochina Feature

AirPods 3 Rumored to Launch Alongside iPhone 13 at Expected September Event

Friday July 23, 2021 12:54 am PDT by
The third-generation AirPods will likely launch at the same event revealing Apple's upcoming iPhone 13 lineup, according to a report from DigiTimes, which makes the claim citing sources familiar with the matter. The report as a whole echoes previous reporting that production of the third-generation AirPods will kickstart in August, meaning a launch shortly after can be easily expected. DigiTi...
iPad mini pro feature

Next-Generation iPad Mini Will Reportedly Feature a Mini-LED Display

Thursday July 22, 2021 9:03 am PDT by
Apple is widely rumored to be planning a new iPad mini with a significant redesign, including a larger 8.5-inch to 9-inch display with slimmer bezels, a Touch ID power button instead of a home button, a USB-C port instead of a Lightning connector, and more. According to a paywalled preview of a DigiTimes report today, the sixth-generation iPad mini will also feature a mini-LED display:BLU...
airpods 3 gizmochina Feature teal

AirPods 3 Mass Production Said to Kick Off in August

Tuesday July 20, 2021 8:40 pm PDT by
Mass production of the third-generation AirPods will kick off in August, according to a new report from Nikkei Asia. They will reportedly join a number of other products such as the iPhone 13 lineup and redesigned MacBook Pro models as launches coming before the end of the year. Renderings of rumored third-generation AirPods design Rumored launch dates for the third-generation AirPods have...