Apple Hosting Live HomePod Question-and-Answer Event on July 25

Have a question about the HomePod?

Apple announced that it will be hosting a HomePod live event in its Support Communities on Wednesday, July 25, providing customers with an opportunity to ask Apple support representatives questions about the Siri-enabled speaker.

homepod event support communities
Specialists will be on hand between 11 a.m. and 3 p.m. Pacific Time, answering questions about a variety of topics in real time:

Discover how to make HomePod your own: use AirPlay 2, create a stereo pair, personalize your setup and settings, ask Siri, and more. During this live event, Apple HomePod Specialists will be available to help you get the most from your HomePod.

To participate in the event when it goes live, head to the HomePod Community on the Apple Support Communities, sign in to or create an Apple ID account, click Post > Discussion in the upper-right corner, and submit a question.

Specialists already monitor the Apple Support Communities, and occasionally answer questions, but this event should lead to faster answers.

It'll be interesting to see how this goes.

Related Roundup: HomePod
Buyer's Guide: HomePod (Neutral)

Popular Stories

2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
Liquid Glass General Feature

Apple Shares Liquid Glass Design Gallery

Thursday November 6, 2025 2:45 pm PST by
Apple is promoting the new Liquid Glass design in iOS 26, showing off the ways that third-party developers are embracing the aesthetic in their apps. On its developer website, Apple is featuring a visual gallery that demonstrates how "teams of all sizes" are creating Liquid Glass experiences. The gallery features examples of Liquid Glass in apps for iPhone, iPad, Apple Watch, and Mac. Apple...
iOS 26

iOS 26.1 Available Now With These 8 New Features

Monday November 3, 2025 5:54 am PST by
Following more than a month of beta testing, Apple released iOS 26.1 on Monday, November 3. The update includes a handful of new features and changes, including the ability to adjust the look of Liquid Glass and more. Below, we outline iOS 26.1's key new features. Liquid Glass Toggle iOS 26.1 lets you choose your preferred look for Liquid Glass. In the Settings app, under Display...
airtag purple

Apple's Website Lists AirTag 4-Pack at Shockingly Low Price [Updated]

Friday November 7, 2025 6:40 am PST by
Apple's online store in the U.S. is suddenly offering a pack of four AirTags for just $29, which is the same price as a single AirTag. This is likely a pricing error, and it is unclear if orders will be fulfilled. Apple has not discounted the AirTag four-pack in any other countries that we checked. Delivery estimates are already pushing into late November to early December, suggesting...
Finder Siri Feature

Apple's New Siri Will Be Powered By Google Gemini

Wednesday November 5, 2025 11:57 am PST by
The smarter, more capable version of Siri that Apple is developing will be powered by Google Gemini, reports Bloomberg. Apple will pay Google approximately $1 billion per year for a 1.2 trillion parameter artificial intelligence model that was developed by Google. For context, parameters are a measure of how a model understands and responds to queries. More parameters generally means more...
apple watch se 3 always on

Apple to Remove iPhone-Apple Watch Wi-Fi Sync in EU With iOS 26.2

Thursday November 6, 2025 4:37 am PST by
Apple in iOS 26.2 will disable automatic Wi-Fi network syncing between iPhone and Apple Watch in the European Union to comply with the bloc's regulations, suggests a new report. Normally, when an iPhone connects to a new Wi-Fi network, it automatically shares the network credentials with the paired Apple Watch. This allows the watch to connect to the same network independently – for...
ikea smart home devices

IKEA Debuts 21 HomeKit-Compatible Smart Bulbs, Sensors, and Controls

Thursday November 6, 2025 4:08 pm PST by
IKEA today announced the upcoming launch of 21 new Matter-compatible smart home products that will be able to interface with HomeKit and the Apple Home app. There are sensors, lights, and control options, all of which will be reasonably priced. Some of the products are new, while some are updates to existing lines that IKEA previously offered. There are a series of new smart bulbs that are...
Home Hub Command Center with Dome Base Feature

Apple's 2026 Smart Home Revamp: All the Rumors

Wednesday November 5, 2025 3:54 pm PST by
It's been over a decade since Apple's HomeKit smart home platform launched, and it is overdue for an update. HomeKit and the Home app can no longer keep up with AI-powered solutions from other companies like Google and Amazon, but that's set to change with a smart home revamp that Apple has planned for 2026. Home Hub Apple is working on a home hub or "command center" that will serve as a...
apple tv logo physical

New Apple TV Intro Was Made With Practical Effects

Thursday November 6, 2025 7:02 am PST by
The all-new intro sequence for Apple TV was made with practical effects and shot in-camera, Ad Age reports. Rather than using digital techniques, the new sequence was made by shooting large glass versions of the Apple TV logo, with physical motion and changing lighting used to create effects. Apple partnered with TBWA\Media Arts Lab to create the intro. Ad Age released an exclusive look...

Top Rated Comments

kstotlani Avatar
95 months ago
Isn’t it ironic that you have to ask human beings about how to use a device powered by artificial intelligence.
Score: 48 Votes (Like | Disagree)
bmustaf Avatar
95 months ago
If they can answer the question of "How the hell is my HomePod/Siri so damn stupid?" I will be satisfied.

I have a HomePod sitting next to an Echo show. I always *want* to use the HomePod because the microphones and speaker are so far superior, but what good is being heard and hearing great audio back when it's never what you asked for and usually "Sorry, I can't do that on HomePod".
Score: 30 Votes (Like | Disagree)
Traverse Avatar
95 months ago
While I think this is a good think, it’s a bit unusual. I think it shows that the general community either isn’t sold on the device or really doesn’t understand more than its basic functionality.

I love my two (and really want a third), but it’s not super simple to manage. I think the home app I’m general is not very intuitive.
Score: 21 Votes (Like | Disagree)
mcdj Avatar
95 months ago
One question.

Siriously?
Score: 18 Votes (Like | Disagree)
bmustaf Avatar
95 months ago
Well, I wanted more than a $350 egg timer that sounds great (and frankly was promised better/more). But it IS an AAPL product so I probably should have known that $350 for an egg timer is considered "a great thing" in the Apple reality distortion field and that I'm the unreasonable one for actually wanting something more than a beautiful device that really doesn't do what others do.

1) Get me an answer about something simple (that alexa and google assistant fire on with pretty damn good reliability) like "Tell me about the paul manafort issue".

2) *ANY* third party app data/task that isn't HomeKit. Integrations/skills - totally lacking, SiriKit is a joke on iPhone, it's even more pathetic on HomePod. Alexa can drive all kinds of things remotely and on its own, while HomePod can't even set a reminder unless my iPhone is on the same WiFi network.

3) Like I finished with above, even Apple's OWN ecosystem of things can't/don't work on it unless there's an iPhone on the same network. Sometimes my phone is in my car, it's dead, I forgot it at the office or home, whatever.

But you are correct: It's a brilliant speaker, but that is all it is, a brilliant speaker. *ALTHOUGH* even in that, no Bluetooth pairing support? Really? Yeah, AP2 exists, it's quality is ostensibly better, but sometimes I have friends come over with Android devices who want to play stuff and AirPlay 2 adoption sucks, soooo, no cigar on the HomePod. Even myself, AirPlay 2 itself is pretty damn buggy esp in larger WiFi networks, there are times I *wish* playing music off my iPhone would just use normal BT and not all the fanciness (and attendant things that also can go wrong) with more complex protocols like AP2.

Apple's whole thing is "our **** just works" (at least for me). It's never the fastest (despite the claims/reality distortion field). It's never the most modern (cute, the MBP just got DDR4 and 32GB and still has a keyboard that doesn't work). But I still buy it and pay the premium because, like I said, it just works without much fuss.

I've had way too much fuss, "I'm sorry, I am useless" from Siri, etc on HomePod, and not nearly enough "wow, it does this really well to forgive these other things". But if all you need to do is say "hey play this play list", it's probably the best sounding speaker in that price range that does that in one box without a phone attached. But it's not a smart speaker.

What are you asking HomePod to do? I've rarely had a misfire when asking for any music, timers, and general trivia questions.
Score: 15 Votes (Like | Disagree)
busyscott Avatar
95 months ago
Ya, I have a lot of questions. Number one: How dare you.
Score: 14 Votes (Like | Disagree)