eBay Details Plans to Replace PayPal as Main Payments Processor With New Partner Adyen

eBay this week announced major changes coming for both buyers and sellers on its online marketplace, with a plan to phase out its 15-year-long partnership with PayPal and eventually integrate Amsterdam-based payments company Adyen as its "primary partner for payments processing globally" (via Recode). This will eventually affect all eBay customers on every version of the site, including desktop and its iOS and Android apps.

The process will happen over a long period of time, beginning with payments intermediation on its marketplace -- essentially helping sellers and buyers transition to Adyen -- in the second half of 2018. This will be a "small scale" initial expansion, and grow further throughout 2019. eBay currently has an operating agreement to keep PayPal as its primary payments processor through mid-2020, so the plan is to have "transitioned a majority" of its marketplace customers to Adyen by 2021.


After that time, PayPal will be relegated to a secondary checkout option for customers until July 2023. Following that transition it's unclear whether eBay and PayPal's partnership will end completely, or if the payments company will simply continue as a secondary option in checkout.

For Adyen, eBay noted that there will be "additional payments-related data" required to transition to the new platform, with these steps "required" to continue selling on eBay. Still, the company ensured that most of the ways that buyers and sellers pay for and receive money on the site will "be very similar" to how it worked with PayPal.
The way that sellers engage with eBay in an intermediated landscape will, for the most part, be very similar as they do today. For example, sellers will not need to change their accounts with eBay. Sellers will continue to log into eBay and manage their listings as they do today. As eBay begins to intermediate payments, sellers can expect to see new, streamlined dashboards and reports inclusive of payments – all within eBay.
eBay said customers will benefit from this shift in multiple ways, including lower costs of payments processing for sellers, as well as a simplified pricing structure and "more predictable access" to funds. Buyers will have more payment options, which eBay hopes will increase checkouts on the site. Additionally, because Adyen focuses solely on providing back-end payments services and will not link out to a secondary website, eBay said it will now "manage the entire checkout experience" so the payment process can be more streamlined.

PayPal became eBay's main payments provider in 2003, following eBay's acquisition of PayPal a year prior at $1.5 billion. In 2015, the companies split to become separate public companies, but agreed upon a deal that keeps PayPal as its primary payments provider for five years, through 2020. For PayPal, the company has been expanding its own reach in online payments over the past year, allowing friends to pay one another in Facebook Messenger and introducing Venmo as an online payment option at more than two million retailer websites last October.

Ahead of the launch of Apple Pay Cash -- which works like Venmo in letting users pay one another through an app -- PayPal CEO Dan Schulman said he didn't think Apple's peer-to-peer payments platform would hurt Venmo because of Venmo's availability across ecosystems. "We’re technology agnostic," Shulman said at the time, emphasizing that this provides the PayPal-owned company a "powerful advantage" over rival P2P platforms.

Tags: eBay, PayPal, Adyen


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18 months ago
Someone really needs to make a new eBay. I hate selling on there, but it’s the largest market I can reach. I run an online business and all transactions go through paypal. This is just another thing making selling on eBay even worse.
Rating: 19 Votes
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18 months ago
eBay sucks. To me at this point it will be another reason for it to fade into non-existence. Its bad enough that all I can find are people selling cheap Chinese junk in ebay stores when what I really want to find is private individuals selling used items like I can find on Kijiji up here in Canada. eBay has a much broader area that I can buy from which is what at one time made it great before they spammed it all up with stores.

Also, whenever I sell anything on eBay (which is rarely) I am shocked by how high all the fees are!
Rating: 10 Votes
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18 months ago
It's 2018 but eBay thinks it's still 2000 and person-to-person payment systems are limited. eBay needs to open up to the likes of Zelle, ApplePay, PopCash, etc., that have lower or no fees.

Off topic but I also wish eBay would require a credit card on file to have a buying account. So sick of non-paying bidders screwing up an auction.
Rating: 9 Votes
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18 months ago
Replacing a long standing "trusted" money handling company with some unknown just because they'll get a sweet deal on the fees. Ignoring popular alternatives that people actually use and have heard of. What could go wrong?
Rating: 8 Votes
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18 months ago
I guess I'm done with eBay. Been with them for like 13+ years. eBay as been getting worse and worse and the fees to list things has gone up year after year to the point that it's not worth it to sell high value items anymore. I'm not sure what business model they're trying to emulate, but it sucks.
Rating: 5 Votes
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18 months ago
Maybe this will lead to eBay/PayPal no longer double dipping on fees.

For example, I just sold a video card. $720 B-I-N. The amount of cash I received was about $698. And I know that in a month, I'll get an invoice for selling fees.
Rating: 5 Votes
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18 months ago

It's 2018 but eBay thinks it's still 2000 and person-to-person payment systems are limited. eBay needs to open up to the likes of Zelle, ApplePay, PopCash, etc., that have lower or no fees.

Off topic but I also wish eBay would require a credit card on file to have a buying account. So sick of non-paying bidders screwing up an auction.


I have found the simple solution is to do a fixed price, set it a bit above market value, and allow offers, but decline lowballs. Maximum sales price with minimum hassle.
Rating: 4 Votes
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18 months ago
combined ebay, paypal fees, conversion rates and receiveing bank fees are ridiculous at best
it amounts in about 25% of sale value+they dip their greedy fingers in shipping costs

then again, there is no viable alternative in the breadth of ebay
-etsy, while it has lower fees it is restricted to crafts and vintage articles, and 2nd hand sale items are hard to sell.
-amazon, haven't been able to decode their M.O.
-private sales on facebook groups have become commonplace but it is restricted to local sales evidently.
Rating: 3 Votes
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18 months ago
Here's an obvious UK alternative:

Rating: 3 Votes
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18 months ago

Too bad for eBay. I think they'll regret this decision. Ultimately this will likely hurt eBay more than Paypal. It took a long time to build up peoples trust in Paypal.


I don't think that's going to be an issue as, unlike PayPal, Adyen is a 'back end'. So whereas with the current set-up, you're very obviously paying through a third party (i.e. PayPal), with Adyen you won't actually see any third party involvement, you'll just make/receive your payments through eBay itself - no taking you off to a third-party site, no third-party logos etc. No sign of any third party not to trust.

That's my understanding of this anyway.
Rating: 3 Votes
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