Macs Effectively Now Have a Three-Year Warranty in Australia and New Zealand Under Consumer Law

If you bought and own a Mac in Australia or New Zealand, your computer effectively now has warranty coverage for up to three years from its original date of purchase, even without purchasing optional AppleCare+ coverage.

mac family trio lineup
Apple will now offer warranty coverage on most Mac parts for up to 24 months after its limited one-year warranty period, under consumer law in each country, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers and later obtained by MacRumors.

Apple is complying with existing Australia and New Zealand laws giving consumers the right to ask for a repair or replacement free of charge if a product experiences failure within a "reasonable" amount of time after purchase.

Mac owners can inquire about service under Australian and New Zealand consumer law at an Apple Store or Apple Authorized Service Provider, but we can't guarantee that every employee will be knowledgable about this policy. The change in policy is effective from today—that's December 13, 2017.

Eligible parts include the display, battery, SSD or hard drive, RAM, logic boards, GPU, internal cables, power supply, and other electronic components, so virtually every aspect of a Mac is covered, according to the document.

Apple provides a summary of consumer law, its limited one-year warranty, and its optional AppleCare+ coverage on its website in Australia and New Zealand.

Popular Stories

iOS 26 Feature

iOS 26.1 to iOS 26.4 Will Add These New Features to Your iPhone

Wednesday October 1, 2025 1:26 pm PDT by
iOS 26 was released last month, but the software train never stops, and iOS 26.1 beta testing is already underway. So far, iOS 26.1 makes both Apple Intelligence and Live Translation on compatible AirPods available in additional languages, and it includes some other minor changes across Apple Music, Calendar, Photos, and Safari. More features and changes will follow in future versions,...
iPhone 17 vs Air and Pros Feature

New iPhones See 'Stronger Than Expected' Demand With One Exception

Thursday October 2, 2025 7:26 am PDT by
Nearly two weeks after the iPhone 17 series launched, analysts at investment banking firm Morgan Stanley said demand for the devices has been "modestly stronger than we originally expected," based on a combination of extended shipping estimates on Apple's online store and information it gathered from Apple's supply chain. There has been strong early demand for the iPhone 17, iPhone 17 Pro,...
macbook air prime day 2025

M5 MacBook Air: Release Date, Features, and Performance Predictions

Friday October 3, 2025 3:39 am PDT by
The MacBook Air is Apple's most popular laptop – a thin, fanless machine that wields quiet power thanks to the efficiency of Apple silicon. While the M4 model isn't exactly old, attention is already turning to its successor. Apple doesn't telegraph new product launches ahead of time, but we can draw a surprisingly clear picture of what to expect by looking at Apple's silicon roadmap,...
Tim Cook Rainbow

Apple Event in October? Here's What to Expect

Monday September 29, 2025 9:31 am PDT by
Apple's annual iPhone event is in the rearview mirror, but rumors suggest the company plans to release a handful of additional products before the year ends. Will there be another Apple event this October? We discuss the possibility below. Apple in October Apple's most recent October events were in 2021 and 2023. In 2022 and 2024, Apple did not host an October event. Instead, it...
maxresdefault

The MacRumors Show: Leaks Reveal What Apple Products Are Coming Next

Friday October 3, 2025 8:05 am PDT by
On this episode of The MacRumors Show, we discuss the latest leaks about the next-generation iPad Pro, MacBook Pro, Studio Display, and Vision Pro. Subscribe to The MacRumors Show YouTube channel for more videos Earlier this week, an apparent unboxing video of an updated iPad Pro with the M5 chip was shared online. The same YouTube account leaked the 14-inch MacBook Pro with the M4 chip...
space black mbp

Here's Every New Apple Product That Leaked Yesterday

Wednesday October 1, 2025 8:27 am PDT by
A handful of upcoming Apple products leaked yesterday, through a combination of YouTube videos out of Russia and U.S. Federal Communications Commission (FCC) documents that were released, despite Apple's confidentiality requests. The leaked products include an iPad Pro with an M5 chip, as well as updated MacBook Pro and Apple Vision Pro models. All of these devices had already been rumored...
iOS 26 Feature

iOS 26 Adds These 200 New Features and Changes to Your iPhone

Saturday October 4, 2025 8:19 am PDT by
Apple's website offers a list of nearly 200 new features and changes (PDF file) included in the software update, released last month. Apple also shared equivalent lists for iPadOS 26 and macOS Tahoe. iOS 26 is compatible with the iPhone 11 and newer. To install the update, open the Settings app on your iPhone, tap on General, and tap on Software Update. Below, we have highlighted eight ...
Apple 2025 Thumb 1

Apple's 2025 Product Roadmap: What's Still Coming

Wednesday October 1, 2025 3:56 pm PDT by
Apple's two big yearly events, WWDC and the iPhone launch, are done and over with, but there are still some new products that we're expecting to see before the end of the year. Apple TV The Apple TV hasn't been updated since 2022, so it's due for a refresh. It doesn't look like Apple is going to change the design of its set-top box, but we can expect a faster chip Apple code suggests...

Top Rated Comments

DaveP Avatar
102 months ago
Of course when prices increase further in Australia, that will be purely coincidental. Customers will pay for this one way or another.
Score: 8 Votes (Like | Disagree)
Defthand Avatar
102 months ago
By now, the average expected service life of electronic components should be well known. It’s ridiculous that manufacturers can absolve themselves of any liability for defective or subpar parts by declaring a warranty period of their own choosing. The warranty should be proportional to the quality level declared by the manufacturer. If Apple, for example, were to advertise that their laptops meet a defined industry specification for best-in-class parts, then Apple should back up that claim with a better guarantee. What do they stand to lose if their advertising claim is genuine? Meanwhile, a discount-minded manufacturer can declare a lower quality expectation for its product and have less liability for performance failures.
Score: 7 Votes (Like | Disagree)
b5stephen Avatar
102 months ago
I’m not sure why people think prices will go up. There is no new law here. New Zealand has had this law for decades. The difference is that Apple now has internal policies that fully recognise the Consumer Guarantees Act instead of consumers needing to bring Apple before a tribunal each time it disagrees with what a ‘reasonable’ period of time means.
Score: 6 Votes (Like | Disagree)
urtules Avatar
102 months ago
This shouldn't be a problem for Apple because I never had problems with Mac in a first 4-5 years, but rest of PC industry going to struggle.
Score: 4 Votes (Like | Disagree)
Fiachers Avatar
102 months ago
Of course when prices increase further in Australia, that will be purely coincidental. Customers will pay for this one way or another.
Give me a break. In Ireland, they don't even cover two years as per EU law, and the prices are already unbelievably exorbitant, regardless of taxes, import charges and other factors. They should follow local laws and people should stop bitching about it and making excuses.
Score: 4 Votes (Like | Disagree)
tzm41 Avatar
102 months ago
I believe what consumers need is choice and best prices, US has lowest prices for any Apple products, thanks to lack of regulations.
Wait you sure? http://www.telegraph.co.uk/technology/2017/09/14/much-does-iphone-x-cost-around-world/ says otherwise. Japan and HK have them cheaper (unless you live in a state without sales tax).
Score: 3 Votes (Like | Disagree)