AT&T's Network Down for Some Users, iPhone Owners Unable to Make Calls [Updated]

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AT&T appears to be experiencing some kind of outage, and many AT&T customers across the United States are unable to make and answer phone calls.

There are numerous reports of issues on Twitter, and MacRumors has also been unable to place calls on an iPhone associated with AT&T. The problem appears to have begun at least 30 minutes ago.

Customers affected by the problem who attempt to make a phone call are seeing the calls they place immediately disconnected. Incoming phone calls go directly to voicemail, and customers are not able to answer them.


Many users have been able to fix the phone call problem by restarting their iPhones, so affected customers should try that right away to attempt to resolve it.

If a restart doesn't work, customers who need to place calls to friends and family members can still use FaceTime or FaceTime Audio. iMessages and text messages are also working at the current time.

Update: AT&T has confirmed that a restart fixes the issue, and is asking customers who are experiencing call problems to restart their iPhones. The company says multiple restarts may be required.

Tag: AT&T

Top Rated Comments

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36 months ago
That’s alright. Nobody uses their iPhone to make calls anyway
Score: 13 Votes (Like | Disagree)
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36 months ago

Restart worked for my wife.

That's a first.
Score: 5 Votes (Like | Disagree)
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36 months ago
Airplane Mode off and on was all that was necessary.
Score: 3 Votes (Like | Disagree)
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36 months ago

It’s effing 2017 and crap like this still happens? What the hell do they do with all the billions of dollars in profit? Not a town, not a city but the whole damn US service is interrupted? This is unacceptable.

I think you're failing to recognize just how complex our digital infrastructures are... it's amazing that it works as well as it does with millions of devices sharing networks.
Score: 3 Votes (Like | Disagree)
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36 months ago
Score: 3 Votes (Like | Disagree)
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36 months ago

Restarting my phone also solved the problem for me

Save yourself some time and just toggle airplane mode on and off. Worked for me twice now this afternoon.
Score: 2 Votes (Like | Disagree)

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