iPhone X Pre-Order Customer Strikes it Lucky at Courier Collection Depot

While the vast majority of iPhone X customers continue to watch their pre-order status for signs of progress, at least one lucky customer in the U.K. has already managed to get his hands on the phone a day early.

MacRumors forum member Illdoit2morrow visited his local DPD collection depot on Thursday morning after somehow managing to arrange pickup of his iPhone X parcel a full day ahead of Apple's official November 3 launch date.

As a result, pre-order customers in the U.K. will probably start trying their luck at DPD collection depots throughout the country, however the incident is highly unusual and unlikely to be replicated. Apple typically keeps a tight rein on the couriers it hires to ship products, and DPD could well find itself in trouble when news of the pre-release handover gets back to Apple.

Order statuses currently "Preparing for Shipment" should start indicating that the iPhone X is in transit later today, for delivery on Friday, as per Apple's official launch plans.

The lucky customer said he pre-ordered his iPhone X through British retailer Carphone Warehouse.

Top Rated Comments

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skillwill

27 months ago

And a beautiful irony that [USER=1103112]@Illdoit2morrow[/USER] has made the news for doing something 2day

Rating: 32 Votes

PineappleSorbet

27 months ago

Or, you know, you could research properly to obtain the facts before rushing to publish an article. More so when the facts are available on your own forum.

It wasn’t an Apple.com order. It was an order via U.K. retailer Carphone Warehouse. It was a “Click and Collect” order, where the packages are despatched to the nominated collection stores ahead of the release date; to facilitate release day collection.

DPD carrier is used by Carphone Warehouse to deliver the handsets to the nominated collection store. DPD’s in-flight “Predict” service allows for deliveries to be amended through a special link that is sent to the intended recipient. One of the options is to collect from depot.

It didn’t take any convincing; it’s a service they offer. The local DPD depot wouldn’t have known the contents and certainly wouldn’t refuse to hand over the package, as they offer this as a service.

Rating: 22 Votes

Illdoit2morrow

27 months ago

Read the thread, this isn't true at all, he didn't "somehow convince them", he got confirmation from the courier yesterday and was able to change his delivery method to depot collection today.

Correct, no convincing needed. And DPD can’t be to blame (see my post on this) as there is no way they could have known it was an iPhone in the sealed bag?

Rating: 8 Votes

robeddie

27 months ago

Im sure when these people are old and telling their great grandchildren about their life accomplishments, they’ll regale them with endlessly entertainly stories (sic) about how they got the iPhoneX before most other people. Or how about that amazing day they waited in line for a few hours and got their iPhone 5s on release day.

Besides of course asking what the iphone was, the children will also ask, is great grandaddy losing it, or was he always this interested in fleetingly pointless things in life?

Rating: 6 Votes

69Mustang

27 months ago

I’ve tweaked the wording, but regardless, DPD has handed over a product to a customer one day ahead of the official release.

I don't know Tim. I'd just scrap this and count it as a first draft. Nothing in the article really matches the facts. You're painting a picture of a customer getting lucky, and a service doing something wrong. The customer simply used options available from his delivery service and it's not like DPD knew he was picking up an iPhone.

You can leave it as is, but you're better than that.

Rating: 6 Votes

jayenh

27 months ago

Read the thread, this isn't true at all, he didn't "somehow convince them", he got confirmation from the courier yesterday and was able to change his delivery method to depot collection today.

Rating: 6 Votes

PineappleSorbet

27 months ago

You have no idea what you are talking about or any knowledge of the UK postal system. You can walk into a DPD office to collect your item! That is how our postal system works in the UK as long as you have ID.

My order is with DPD and collection requesting isn't an option in transit. This is from the DPD app on my UK iPhone order. Upgrading the delivery does not work.

I'm from the U.K. and receive DPD deliveries on an almost daily basis (I run my business from home.)

I'm afraid you're mistaken, Ben. No, you simply cannot walk into a DPD depot. and demand to collect a parcel. Unless you've specifically requested the 'Collect from Depot' option and/or it was enabled by the sender as part of the manifest process. You might be able to walk into a Royal Mail depot. and collect mail with I.D. etc. but with DPD unless it's requested, the package will remain in the appropriate tote to be loaded to the vehicle and delivered as consigned.

In this particular instance, Carphone Warehouse packages sent via DPD have the 'Collect from Depot' option enabled as part of manifest. It is for this reason the 'Collect from Depot' option was available to [USER=1103112]@Illdoit2morrow[/USER]. In fact, I'm sure he posted his screenshot of the MyDPD app that gave him the option.

Ben, stop being salty.

Rating: 5 Votes

ck2875

27 months ago

Hilarious

9to5mac.com have stolen this story from here saying it’s one of their users called Vijay Vaghjani and used my photo!

Copyright infringement to Mac rumours??

https://9to5mac.com/2017/11/02/iphone-x-shipping-estimates/

I imagine someone just copy and pasted your photos into an email tip to 9to5, and 9to5mac isn't aware they're from here.

Rating: 4 Votes

frumpy16

27 months ago

I’m aware that it wasn’t an Apple.com order, I didn’t claim that was the case. I think we can still agree that Apple will take action in light of this.

Exactly. Someone is going to get fired over this. Why shine a spotlight on the situation and catalyze someone’s demise? Everyone makes mistakes. This could have stayed in the forums and not splashed on the main page (especially because several other members have questioned the facts of the story).

Rating: 3 Votes

rhino7

27 months ago

The sender of a package with DPD is able to state which options the recipient has for modifying the original delivery details. In this case the fault lies with Carphone Warehouse as they should have told DPD not to allow the collect from depot option.

Rating: 3 Votes

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