Uber Will Make It Easier Than Ever to Delete Your Personal Information From Its App

by

Uber today announced that it will begin rolling out a simplified way for users to permanently delete their personal information from the app over the next few weeks (via The Verge). The news follows a few months of protests against the company that included Uber's perceived opportunistic business tactics during the immigration airport protests in January, the questionable actions of CEO Travis Kalanick, and the app's location sharing practices.

Prior to the update, users could delete the app from their phone, but any data Uber had obtained from its users would remain on its servers unless customers personally emailed or called the company's support team. Now, users will be able to go through this process within the app itself thanks to a new "Delete Your Account" screen, which will immediately deactivate user accounts and then permanently delete everything after 30 days.


Uber said this protracted deletion period is a way for users to reverse their decision if they change their minds. Data deleted will also affect any information that was entered in Uber's food-related spin-off app, UberEats.

Late last year and early in 2017, Uber faced a series of backlashes from the public related to the app's tracking of user data up to five minutes after a trip ends, as well as multiple reports related to Kalanick and his relationship with President Donald Trump. Uber claims that the new account deletion update isn't in response to any of those previous reports, and that it's been in the works "for more than a year."

Uber insists today’s changes aren’t a response to those campaigns. A spokesperson said today’s release has been scheduled for several months, and the changes have been in the works for even longer. “We’ve been working on improving this [account deletion] experience for more than a year,” said an Uber spokesperson.

The update will also include more customizable notification settings, as well as a few tweaks to location sharing settings when friends ask to hail a ride from where you're located. The actual main location sharing feature is still a black and white choice, so users who opt-out will have to manually enter their location each time they want to request a ride.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Tag: Uber

Top Rated Comments

(View all)
Avatar
46 months ago

Uber's perceived opportunistic business tactics during the immigration airport protests in January

Non educated people like economics and the free market when it benefits them, and hate it when it doesn't. Just like when there was a safety issue in an Australian city, and prices soared as people used uber to flee... the vast increase in demand drives the price. The drivers are risking their time and lives for the drives. Pay up.
Score: 4 Votes (Like | Disagree)
Avatar
46 months ago

Uber claims that the new account deletion update isn't in response to any of those previous reports, and that it's been in the works "for more than a year."

They say that, but Tim Cook threatened to remove them from the App Store quite recently and now we see this. Don't believe anything this company tells you.
Score: 3 Votes (Like | Disagree)
Avatar
46 months ago
Shoot, now I have to re download the app just to delete my account.
Score: 2 Votes (Like | Disagree)
Avatar
46 months ago
I want to just delete that five minutes of location tracking so I can enable GPS for the app again. I really like Uber's service and don't want to kill my account, I only want to kill their extraneous location tracking.

Regardless, still lightyears better than taxis. The bar is very low.
Score: 2 Votes (Like | Disagree)

Top Stories

iPhone 12 Pro in Graphite and iPhone 12 in Blue Shown Off in Unboxing Videos

Monday October 19, 2020 8:20 am PDT by
While the iPhone 12 Pro does not launch until Friday, we now have an early unboxing video of the device courtesy of Twitter account DuanRui, providing a closer look at the shiny new flat-edge design and sleek Graphite color option. Ben Geskin re-uploaded the unboxing video to YouTube, which we've embedded below: Geskin has also uploaded an unboxing video of the iPhone 12 in Blue: ...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Kuo: iPhone 12 Pro Demand Higher Than Expected

Sunday October 18, 2020 10:39 pm PDT by
TF International Securities analyst Ming-Chi Kuo released a research note this morning detailing what he's seen with the volume of iPhone 12 and iPhone 12 Pro pre-orders in the first weekend of sales. Kuo had previously indicated that Apple's estimated shipment allocations for the new iPhone models placed the iPhone 12 at the top with 40-45% of inventory allocation (up from 15-20%). However, ...

Apple Releases iPadOS and iOS 14.1 With Multiple Bug Fixes Ahead of iPhone 12 Launch

Tuesday October 20, 2020 10:06 am PDT by
Apple today released iOS and iPadOS 14.1, the first major updates to the iOS and iPadOS 14 operating system updates that were released in September. iOS and iPadOS 14.1 come a week after Apple released the golden master versions of the updates to developers. The iOS 14.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access...

Hands-On With Apple's MagSafe Charger for iPhone 12

Monday October 19, 2020 11:54 am PDT by
Alongside the new iPhone 12 models, Apple introduced a MagSafe charger that attaches to the back of the iPhones using magnets embedded both in the charger and in the iPhone. It allows for speedier charging and paves the way for a portless iPhone in the future. MagSafe chargers are shipping out and are in some Apple retail locations now, and we picked one up to check it out. Subscribe to the ...

Watch: iPhone 12 and iPhone 12 Pro Unboxing Videos and First Impressions

Tuesday October 20, 2020 6:05 am PDT by
Apple's embargo has lifted for iPhone 12 and iPhone 12 Pro reviews. In addition to our detailed review roundups for each device, we've rounded up over a dozen unboxing videos and first impressions below. iPhone 12 in Blue on left and iPhone 12 Pro in Pacific Blue on right via Engadget Key new features of the iPhone 12 and iPhone 12 Pro include a flat-edge design, 5G support, a much faster A14 ...

Some Apple Watch SE Owners Experiencing Issues With Overheating [Updated]

Monday October 19, 2020 11:38 am PDT by
There may be an issue with the new Apple Watch SE, which some users have found is overheating after a few hours of usage. Several Apple Watch SE owners in South Korea have run into problems, as noted in a Reddit post chronicling the complaints. There have been six reports from Apple Watch SE owners in South Korea who have had their Apple Watches get hot and malfunction, with a yellow spot...

Gold Version of iPhone 12 Pro Apparently Has a More Fingerprint Resistant Stainless Steel Frame

Tuesday October 20, 2020 11:56 am PDT by
iPhone 12 Pro reviews hit the web today, and one of the more interesting tidbits came from TechCrunch's Matthew Panzarino, who revealed that the Gold version of the device apparently has a more fingerprint resistant coating applied to the stainless steel frame. From his review:Most of the iPhone 12 Pro finishes still use a physical vapor deposition process for edge coating. But the new gold...

iPhone 12 Pro Max Has Smaller 3,687 mAh Battery According to Regulatory Filing

Tuesday October 20, 2020 8:48 pm PDT by
Apple's new iPhone 12 Pro Max is equipped with a 3,687 mAh battery, which is around 7% less capacity than the 3,969 mAh battery in the iPhone 11 Pro Max, according to a regulatory filing published by TENAA, the Chinese equivalent of the FCC. The regulatory filing, spotted by MacRumors, also lists the iPhone 12 Pro Max with 6GB of RAM as seen in benchmark results last week. Apple has filed ...

Hands-On With Apple's iPhone 12 and 12 Pro MagSafe Cases

Tuesday October 20, 2020 1:33 pm PDT by
Apple's iPhone 12 and 12 Pro are launching this Friday, and ahead of that release date, Apple is shipping out various accessories like the MagSafe charger and MagSafe cases. Yesterday we took a look at the MagSafe charger, and today our MagSafe case came in the mail, so we thought we'd take another look at the charger to see how it works with the case and just how strong the case magnets are. S ...