Apple Pay Now Supported by 36% of Merchants in United States

by

Apple Pay is now accepted by 36 percent of merchants in the United States, according to research conducted by retail consulting firm Boston Retail Partners and shared by NFC World. That's up from 16 percent last year.

Boston Retail Partners derived its information from a survey of more than 500 top North American retailers.


22 percent of retailers who don't currently support Apple Pay said they plan to accept the payments service within the next 12 months, while 11 percent plan to do so in the next one to three years. 31 percent plan to take a "wait and see" approach before implementing Apple Pay support.

PayPal was the next most widely accepted payments service at 34 percent, while MasterCard's PayPass came in third with 25 percent. 24 percent of merchants claimed support for Android Pay, while 18 percent said they accept Samsung Pay. Given that many of these technologies are all NFC-based and accepted anywhere NFC payments are available, it seems merchants may be referring to "official" support or may be unaware of the way contactless payments work.

"PayPal has been bumped out of its top spot in this year's survey, with Apple Pay now being accepted at 36% of the retailers participating in the survey. This is up significantly from 16% last year, and signals a growing acceptance by retailers and customers."

"This year, fewer retailers are adopting a wait and see approach for Apple Pay and PayPal -- likely because of the growing support from the payment software ecosystem and the acceptance for these mobile payments by the public."

During Apple's recent first quarter earnings call, Apple CEO Tim Cook said Apple Pay usage had tripled over the course of 2016. Transaction volume was up more than 500 percent year-over-year, and according to Cook, more than two million small businesses now accept Apple Pay.

Related Roundup: Apple Pay

Top Rated Comments

(View all)
Avatar
47 months ago

I'm still surprised by amount of retailers in my area who don't support Apple Pay. I don't use it as much as I thought I would, even with my Apple Watch. Maybe it's because I just prefer the plastic. Is plastic that old school?

Personally, now that the "chip" is everywhere, this was all the motivation I needed to start looking for Apple Pay.

Whoever designed the chip system should be ashamed. Way worse than swiping ever was.

I especially like the horrid error tone that plays to tell you to remove your card after a successful transition.
Score: 7 Votes (Like | Disagree)
Avatar
47 months ago
What a flawed survey. PayPass is contactless, so merchants who accept PayPass also accept Apple Pay, Android Pay and Samsung Pay. There's no reason why Android Pay and Samsung Pay are less than PayPass.

They also left out payWave and expressPay (Visa, AMEX Contactless). They should have lumped contactless into one. They did Visa Checkout but left out the equivalent Masterpass.

It also is lumping in-person and online payments into one. Visa Checkout is online-only, Paypal and Bitcoin are mostly online, a bunch are both. And of course, there's a bunch of merchants who support Apple Pay online only, like Target.
Score: 5 Votes (Like | Disagree)
Avatar
47 months ago
The problem is, most cashiers don't know that NFC payments are supported. Or, the machine is kept behind the counter, and they ask for your credit card to swipe it. Then there's all the times were the NFC part doesn't work randomly, and so you're stuck swiping were inserting the trip.There needs to be a lot more training at these retailers to update their staff. Hell, even at McDonald's, which was supposed to have Apple Pay since forever, I find that some of the staff are constantly shocked/surprised. The drive-through is even more of a pain, because they have to take out the credit card reader machine, and show it to me. Almost makes it easier to get my fat ass out of the car and walk inside the store
Score: 5 Votes (Like | Disagree)
Avatar
47 months ago
Samsung pay is accepted basically everywhere a regular credit card is accepted... This might as well have been a survey of how well marketed are these tech terms!
Score: 4 Votes (Like | Disagree)
Avatar
47 months ago
Wasn't Samsung Pay designed with LoopPay technology and works almost anywhere? Thereby making it higher %?
Score: 3 Votes (Like | Disagree)
Avatar
47 months ago

The problem is, most cashiers don't know that NFC payments are supported. Or, the machine is kept behind the counter, and they ask for your credit card to swipe it. Then there's all the times were the NFC part doesn't work randomly, and so you're stuck swiping were inserting the trip.There needs to be a lot more training at these retailers to update their staff. Hell, even at McDonald's, which was supposed to have Apple Pay since forever, I find that some of the staff are constantly shocked/surprised. The drive-through is even more of a pain, because they have to take out the credit card reader machine, and show it to me. Almost makes it easier to get my fat ass out of the car and walk inside the store

My 84yo mom has been using Apple Pay since 10/2014 and she has to school the kids on the register at McDonald's all the time. She says it's not the kids, it's bad training from managers. Some McDonald's even have trouble to get the POS terminal out the window because the cord is so short.
Score: 2 Votes (Like | Disagree)

Top Stories

iOS 14 Widgets Offer iPhone Users Creative Home Screen Ideas

Sunday September 20, 2020 8:43 pm PDT by
Updated on September 22nd with hands on video. In iOS 14, Apple introduced ‌the concept of Home Screen‌ widgets, which provide information from apps at a glance. Widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. Despite the relative lack of...

iPhone 12 Lineup Rumored to Be Named 'iPhone 12 mini,' 'iPhone 12,' 'iPhone 12 Pro,' and 'iPhone 12 Pro Max'

Monday September 21, 2020 5:24 am PDT by
Leaker known as "L0vetodream" has today shared the alleged naming for the upcoming iPhone 12 lineup on Twitter. The tweet proposes that the upcoming iPhone 12 models will be titled "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max." The names likely correspond to the three expected sizes of iPhone 12, with the 5.4-inch model being the iPhone 12 mini, the 6.7-inch model ...

PSA: New Apple Watch Owners Have to Return Entire Device for Ill-Fitting Solo Loop or Braided Solo Loop

Monday September 21, 2020 3:26 pm PDT by
With the Apple Watch Series 6, Apple introduced two new band options, the Solo Loop and the Braided Solo Loop. These new bands are unique because they have no clasps, buckles, or other fasteners, and instead use a stretch design to allow them to pull onto the wrist over the hand. Because these bands are not adjustable, Apple sells each one in nine different sizes to make sure each person...

Hands-On With iOS 14 Widgets, Custom Icons, and Home Screen Setup

Tuesday September 22, 2020 3:25 pm PDT by
Apple with iOS 14 introduced widgets on the Home Screen, leading to unprecedented levels of customization for the iPhone. Combined with Shortcuts that let you change an app's icon, iOS 14 lets you create a whole new look for your Home Screen. Subscribe to the MacRumors YouTube channel for more videos. We've been following along with some of the creative alternative Home Screen designs that M...

Apple Releases First Public Betas of iOS 14.2 and iPadOS 14.2 With New Shazam Control Center Options

Monday September 21, 2020 10:34 am PDT by
Apple today seeded the first public betas of upcoming iOS 14.2 and iPadOS 14.2 updates to its public beta testing group, a few days after seeding the first betas to developers and a little less than a week after releasing the iOS 14 and iPadOS 14 updates. Public beta testers who have signed up for Apple's beta testing program can download the iOS and iPadOS‌ 14.2 updates over the air after ...

Microsoft Announces Outlook for Mac Redesign, Improvements to iOS and watchOS Apps

Tuesday September 22, 2020 8:56 am PDT by
Microsoft has today announced plans to bring a new design to its Outlook for Mac app along with several other improvements and features for Outlook on iOS and watchOS. In preparation for the public release of macOS Big Sur, Microsoft has been testing a new design for Outlook on Mac. The design includes Microsoft's Fluent icons and several design cues from Big Sur such as rounded corners....

Kuo: Apple to Accelerate Adoption of Mini-LED Displays in iPad and Mac Notebook Lineups

Sunday September 20, 2020 10:00 pm PDT by
Increased competition among Apple's suppliers for mini-LED display chips will accelerate the company's adoption of the advanced technology in its iPad and MacBook lineups, according to a new research note from analyst Ming-Chi Kuo seen by MacRumors. Kuo says that while Epistar had been predicted to be the exclusive supplier of mini-LED chips for Apple products in 2021, Sanan Optoelectronics...

Interest in iOS 14 Home Screen Ideas Helps Pinterest Break Daily Download Record

Wednesday September 23, 2020 4:37 am PDT by
Apple's introduction of widgets on the Home Screen in iOS 14 has driven a surge in interest among users looking to customize their iPhone, and that has reportedly had a knock-on effect for Pinterest, whose iOS app has seen record downloads as users flock to its content seeking design inspiration. As reported by TechCrunch, App Store intelligence firm Apptopia was first to note the impact of ...

Apple Releases Eighth Beta of macOS Big Sur to Developers [Update: Public Beta Now Available]

Tuesday September 22, 2020 10:08 am PDT by
Apple today seeded the eighth beta of an upcoming macOS Big Sur update to developers for testing purposes, close to a week after releasing the sixth beta and more than two months after the new update was unveiled at the Worldwide Developers Conference. The macOS Big Sur beta can be downloaded through the Apple Developer Center and once the appropriate profile is installed, subsequent betas...

AT&T Already Working on 6G, Says 5G iPhones Might Not Be 'Massive Event' Due to Economic Uncertainty

Monday September 21, 2020 10:05 am PDT by
Apple's upcoming launch of 5G iPhones might not be a "massive event" due to economic uncertainty amid the global health crisis, AT&T Communications CEO Jeff McElfresh said in a paywalled interview published by CNBC. "I do believe that you will see many of the iPhone subscribers move to upgrade to the device," said McElfresh. "But I wouldn't forecast that it's going to be a massive event. I...