Apple Investigating Issue With AirPods Randomly Disconnecting During Calls
Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned.
A MacRumors forum thread and a long thread on Apple's Support Communities website have been generated by AirPods users who are regularly experiencing Bluetooth connection dropouts during phone calls, despite the fact that the wireless earphones almost never lose their connection when used to listen to music or anything else. MacRumors forum member protobiont wrote:
I've had this happen on two phone calls today. I am talking and suddenly the audio switches to the phone, I hear the Airpod connect tones and the audio switches back. This will repeat itself a few times, which is quite distracting during a phone call.
At present, the issue appears to be limited to iPhone 6s and iPhone 6s Plus devices, with several users reporting no such problems after upgrading to an iPhone 7. MacRumors was also unable to replicate the problem on Apple's latest handset.
Initial reports suggested the dropout issue only occurs if users also have an Apple Watch paired to their iPhone, but MacRumors was able to replicate the problem with a Fitbit Blaze, suggesting a more general conflict when other Bluetooth devices are also connected.
Unpairing and then repairing the AirPods does not appear to solve the problem, neither does rebooting nor resetting the iPhone. Until Apple offers a solution, users are advised to use only one AirPod for conducting calls, as the dropouts only seem to occur when both earpieces are in use.
Popular Stories
The first iOS 18.4 beta for iPhones should be just around the corner, and the update is expected to include many new features and changes.
Bloomberg's Mark Gurman expects the iOS 18.4 beta to be released by next week.
Below, we outline what to expect from iOS 18.4 so far.
Apple Intelligence for Siri
Siri is expected to get several enhancements powered by Apple Intelligence on iOS...
Apple has yet to announce any new devices this year, but that could change starting next week.
Apple CEO Tim Cook today said to "get ready" for a "launch" on Wednesday, February 19.
"Get ready to meet the newest member of the family," said Cook, in a social media post. The post includes an #AppleLaunch hashtag, along with a short video featuring an animated Apple logo inside of a circle....
Apple's next-generation iPhone 17 Pro will feature three rear cameras arranged in a familiar triangular layout, but the cameras will be housed in an all-new rectangular camera bar with rounded corners, according to YouTube channel Front Page Tech.
iPhone 17 Pro camera design render created by Asher for Front Page Tech
In a video uploaded today, Front Page Tech host Jon Prosser said the camera ...
There have been several alleged leaked details of the iPhone 17 Air, Apple's rumored new slim iPhone, but images have been limited to grainy shots taken in component factories. However, this hyper-realistic concept created by WEIS Studio gives us the best idea yet of what Apple's thin device might actually look like.
The concept design is inspired by recent leaks indicating that the device...
Apple is "exploring" the idea of showing search ads in the Apple Maps app, according to Bloomberg's Mark Gurman.
Back in 2022, Gurman said software engineering was "already underway" to display ads in the Apple Maps app, but Apple did not move forward with the idea at the time. Today, he said Apple is "giving this notion more thought" again.
This time around, he said Apple has yet to...
A few days ago, we reported that Apple's refurbished Mac mini pricing had a problem, and it appears that Apple has taken note.
Apple was offering a refurbished Mac mini with the M2 chip, 16GB of RAM, and 256GB of storage for $559, which was $50 more than a refurbished Mac mini with the M4 chip, 16GB of RAM, and 256GB of storage. All other key specifications were equal.
That's no longer...
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19.
"Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag.
The post includes a short video with an animated Apple logo inside a circle.
Cook did not provide an exact time for the launch, or share any other specific details, so...
Apple appears to have enough upcoming product announcements to justify a full event this month, yet all signs indicate these reveals will be handled through a series of press releases instead.
There are a multitude of rumors from reliable sources about specific announcements in the coming weeks, so here's everything that Apple could have feasibly included in a hypothetical February event:
...