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iPhone 12 and 12 Pro cases are available now. Find one you like.

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See the iPhone 12, iPhone 12 Mini, iPhone 12 Max side-by-side with all modern iPhones.

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See the similarities and differences in deciding between the iPhone 12 Pro and the iPhone 12 Pro Max.

• iPhone 12 Mini vs iPhone 12
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• Should you buy a Mac now or wait for Arm Macs?
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Upcoming
iPhone 12
iPhone 12 Available Now

iPhone 12 available now. iPhone 12 mini launches in November.

iPhone 12 Pro
iPhone 12 Pro Available Now

iPhone 12 Pro available now. iPhone 12 Pro Max launches in November.

HomePod mini
Pre-order November 6

Apple's tiny version of the HomePod, priced at $99. Pre-order November 6, ships November 16.

macOS 11 Big Sur
Fall 2020

Apple's next-generation macOS operating system.

• AirPods Studio
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• Foldable iPhone
See full product calendar

'Apple Support' App Launches in U.S. App Store

by

One month after debuting in the Netherlands, Apple's specialized Apple Support app has gone live in the U.S. App Store, reports TechCrunch. The app gives Apple users an easy way to get support for their devices on the go.

applesupport
The app is designed to mimic Apple's dedicated support website, providing a list of Apple devices owned by the user and giving them access to documentation for those devices. The app also allows users to schedule repairs in an Apple retail store or natively chat with Apple's support staff. Once they conclude their chat session, users can see their recent support history.

The Apple Support app was first rumored last November, when Sonny Dickson debuted screenshots of the app early in its development.

Apple Support is available in the App Store for free. [Direct Link]

Tag: Apple Support

Top Rated Comments

(View all)
Avatar
iChrist
51 months ago
Uhhh hi Apple Support. I updated my computer and it no longer tells me how much battery life I have left.

Apple Support: You're welcome.
Score: 30 Votes (Like | Disagree)
Avatar
AppleFan91
51 months ago
I really gotta stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.
Score: 20 Votes (Like | Disagree)
Avatar
gertruded
51 months ago
Seems to be for the iphone and ipad, not for the Mac. No more comment necessary.
Score: 6 Votes (Like | Disagree)
Avatar
now i see it
51 months ago
Probably will be the number one downloaded app in the app store. Oh wait, that's not good is it?
Score: 5 Votes (Like | Disagree)
Avatar
Michaelgtrusa
51 months ago
I like this idea! Nice one.
Score: 4 Votes (Like | Disagree)
Avatar
Cougarcat
51 months ago
This is nice. I was upset when they pulled the genius appointment stuff from the Apple Store app. I guess this is why.
Score: 3 Votes (Like | Disagree)
Read All Comments

Top Stories

First Impressions From New iPhone 12 and 12 Pro Owners

Thursday October 22, 2020 4:20 pm PDT by
It's already Friday, October 23, in Australia and New Zealand, which means some customers who purchased an iPhone 12 or 12 Pro already have their new devices in hand. We've seen dozens of reviews of the iPhone 12 and iPhone 12 Pro from media sites, but now first impressions from regular Apple customers are available. Image via MacRumors reader Boardiesboi New iPhone 12 and 12 Pro owners are...
Read Full Article • 157 comments

Early iPhone 12 Tests Show Ceramic Shield is Stronger and More Scratch Resistant Than iPhone 11 Glass

Friday October 23, 2020 1:21 pm PDT by
Apple's new iPhone 12 models are protected by a Ceramic Shield cover glass that has nano-ceramic crystals infused right into the glass to improve durability. According to Apple, Ceramic Shield offers four times better drop protection than the glass used for the iPhone 11 models. YouTube channel MobileReviewsEh conducted some tests on the iPhone 12 using a force meter to compare its performance ...
Read Full Article • 85 comments

Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Thursday October 22, 2020 6:20 pm PDT by
Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source. To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two...
Read Full Article • 73 comments

Apple VP Kaiann Drance Interview Addresses Battery Life, MagSafe, and Power Adapter Concerns

Friday October 23, 2020 3:37 am PDT by
Apple's Vice President of iPhone Marketing, Kaiann Drance, has provided a new interview to Rich DeMuro on the Rich on Tech Podcast, to discuss the iPhone 12 and iPhone 12 Pro. Although much of the interview repeated points from Apple's "Hi, Speed" event, there were a number of interesting tidbits regarding the affect of 5G on battery life, MagSafe concerns, and the lack of a power adapter in...
Read Full Article • 241 comments

Teardown Video Confirms iPhone 12 and iPhone 12 Pro Use Same 2,815mAh Battery

Thursday October 22, 2020 9:47 am PDT by
With the iPhone 12 launching on Friday and in just a few hours to Australia and New Zealand, hands-on videos, teardowns, reviews, and other iPhone-related content has been coming out. A new teardown video delves into both the iPhone 12 and the 12 Pro, confirming battery life for both models and giving us a closer look at their internals. The video from Io Technology is in Chinese, but ...
Read Full Article • 73 comments

Images of Supposed AirPods Diagnosis Tool Shared Online

Thursday October 22, 2020 5:24 am PDT by
Apple is reportedly rolling out a new tool to Apple service providers for testing AirPods, according to leaker known as "Fudge," who shared images of the tool on Twitter. Apple appears to be seeking to reduce unnecessary AirPods services by more accurately diagnosing the cause of a fault. Instances of a dirt-blockage, which may be difficult to ascertain visually, can apparently be...
Read Full Article • 34 comments

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...
Read Full Article • 205 comments

Apple's AirTags Revealed in Newly Published Patent Applications

Thursday October 22, 2020 9:13 am PDT by
Two patent applications filed by Apple appear to depict the company's widely expected AirTags item trackers (via Patently Apple). The filings, which include a large number of images, are titled "Mounting Base for a Wirelessly Locatable Tag" and "Fastener with a Constrained Retention Ring," and describe a wirelessly locatable tag that can be used to determine the absolute location of an...
Read Full Article • 78 comments

iPhone 11 Pro Outlasts iPhone 12 and 12 Pro in Extensive Battery Life Test

Friday October 23, 2020 8:36 am PDT by
Arun Maini today shared a new side-by-side iPhone battery life video test on his YouTube channel Mrwhosetheboss, timing how long the new iPhone 12 and iPhone 12 Pro models last on a single charge compared to older models, with equal brightness, settings, battery health, and usage. All of the devices are running iOS 14 without a SIM card inserted. In the test, the iPhone 11 Pro outlasted both ...
Read Full Article • 239 comments

Apple Warns MagSafe Charger Can Leave Circular Imprints on Leather Cases

Friday October 23, 2020 3:23 pm PDT by
If you keep your iPhone in a leather case while charging with Apple's new MagSafe Charger, the case might show circular imprints from contact with the accessory, according to a new Apple support document published today. Apple's leather cases for the iPhone 12 and iPhone 12 Pro are not available until November 6, but a MacRumors reader has already shared a photo of a circular imprint on...
Read Full Article • 246 comments