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See the iPhone 12, iPhone 12 Mini, iPhone 12 Max side-by-side with all modern iPhones.

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Should you go Pro? This details the differences between the iPhone 12 and the iPhone 12 Pro.

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See the similarities and differences in deciding between the iPhone 12 Pro and the iPhone 12 Pro Max.

• iPhone 12 Mini vs iPhone 12
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Upcoming
iPhone 12 and 12 Mini
Pre-Orders Live Now

iPhone 12 debuts October 23 following pre-orders. iPhone 12 mini launches in November.

iPhone 12 Pro
Pre-Orders Available Now

iPhone 12 Pro debuts October 23 following pre-orders. iPhone 12 Pro Max launches in November.

iPad Air
Pre-Order Now

All-new design with A14 chip, new colors, Touch ID power button, and more.

macOS 11 Big Sur
Fall 2020

Apple's next-generation macOS operating system.

• AirPods Studio
• iMac
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• Apple Glasses
• Foldable iPhone
See full product calendar

'Apple Support' App Launches in U.S. App Store

by

One month after debuting in the Netherlands, Apple's specialized Apple Support app has gone live in the U.S. App Store, reports TechCrunch. The app gives Apple users an easy way to get support for their devices on the go.

applesupport
The app is designed to mimic Apple's dedicated support website, providing a list of Apple devices owned by the user and giving them access to documentation for those devices. The app also allows users to schedule repairs in an Apple retail store or natively chat with Apple's support staff. Once they conclude their chat session, users can see their recent support history.

The Apple Support app was first rumored last November, when Sonny Dickson debuted screenshots of the app early in its development.

Apple Support is available in the App Store for free. [Direct Link]

Tag: Apple Support

Top Rated Comments

(View all)
Avatar
iChrist
50 months ago
Uhhh hi Apple Support. I updated my computer and it no longer tells me how much battery life I have left.

Apple Support: You're welcome.
Score: 30 Votes (Like | Disagree)
Avatar
AppleFan91
50 months ago
I really gotta stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.
Score: 20 Votes (Like | Disagree)
Avatar
gertruded
50 months ago
Seems to be for the iphone and ipad, not for the Mac. No more comment necessary.
Score: 6 Votes (Like | Disagree)
Avatar
now i see it
50 months ago
Probably will be the number one downloaded app in the app store. Oh wait, that's not good is it?
Score: 5 Votes (Like | Disagree)
Avatar
Michaelgtrusa
50 months ago
I like this idea! Nice one.
Score: 4 Votes (Like | Disagree)
Avatar
Cougarcat
50 months ago
This is nice. I was upset when they pulled the genius appointment stuff from the Apple Store app. I guess this is why.
Score: 3 Votes (Like | Disagree)
Read All Comments

Top Stories

Samsung Mocks Apple for Ditching Power Adapters With iPhone 12 Lineup

Thursday October 15, 2020 11:51 am PDT by
Samsung on its social channels is mocking Apple for removing the power adapter from the iPhone 12 lineup and other iPhone models, pointing out the fact that the Samsung Galaxy smartphones continue to ship with a power adapter. "Included with your Galaxy," reads a Samsung Facebook post that features a picture of a power adapter. Apple notably is no longer providing power adapters or...
Read Full Article • 333 comments

iPhone 12 Pro Pre-Orders Already Selling Out With Delivery Times Pushing Into November

Friday October 16, 2020 6:35 am PDT by
Apple today opened pre-orders for the 6.1-inch models of the iPhone 12 and iPhone 12 Pro through its website and the Apple Store app, and estimated delivery times are already slipping into November for select configurations in the United States. Customers ordering a SIM-free/Pacific Blue/128GB version of the iPhone 12 Pro, for example, are already facing an estimated delivery window of...
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HomePod Mini Cable is Non-Detachable, Ends With USB-C Connector for Use With Included 20W Power Adapter

Friday October 16, 2020 12:45 pm PDT by
While not detailed in the tech specs, MacRumors can confirm that Apple's new HomePod mini features a non-detachable power cable that ends with a USB-C connector for use with the 20W power adapter included in the box. With the switch to USB-C, the HomePod mini could potentially be powered by a wider range of devices and peripherals, ranging from MacBooks to USB-C battery packs with enough...
Read Full Article • 292 comments

Apple's New MagSafe Charger and Cases Begin Arriving to Customers

Saturday October 17, 2020 10:10 am PDT by
Apple's new MagSafe charger and cases have begun arriving to some customers earlier than expected, and images of the accessories have started to surface on Twitter. The photos provide a first look at the products in real-world use. As of writing, some MagSafe cases are also available for pickup at select Apple Stores in countries like the United States, Canada, and Germany. Filip...
Read Full Article • 488 comments

New Google App Feature Lets You Hum a Song to Search for It

Saturday October 17, 2020 4:05 am PDT by
Google has added a new feature to its Search app that allows you to hum a song that's stuck in your head, and then use the company's machine learning algorithm to try and identify it. In the Google app or using the Google Search widget, tap the mic icon and say "what's this song?" or click the "Search a song" button. Then start humming the tune for 10-15 seconds. When you're done, the...
Read Full Article • 82 comments

Brazilian Certifications Suggest iPhone 12 Mini Features 2,227mAh Battery and iPhone 12 Has 2,815mAh Battery

Friday October 16, 2020 1:08 pm PDT by
Apple's iPhone mini has the shortest battery life out of all the iPhones in the iPhone 12 lineup due to its small size, but Apple has not provided public information about the battery's capacity. A regulatory filing from Brazil, however, suggests the iPhone 12 mini has a battery capacity of 2,227mAh. The same regulatory information says the iPhone 12 features a 2,815mAh battery, which is...
Read Full Article • 114 comments

Apple Offering Free AirPods With iPhone 11 Purchase in India as Part of Diwali Celebration

Friday October 16, 2020 12:35 pm PDT by
Apple today launched a new Diwali promotion in India that will see the company providing customers with a set of AirPods with the purchase of any iPhone 11 model. The new iPhone 12 models are not part of the promotion. Apple is offering the standard AirPods With Charging Case free with purchase, but customers can choose to upgrade to the AirPods with Wireless Charging Case or the AirPods Pro....
Read Full Article • 27 comments

Apple Event to Unveil First Apple Silicon Macs Could Happen on November 17

Friday October 16, 2020 2:24 am PDT by
Apple will hold another digital event on November 17 to announce its first Apple Silicon powered Macs, according to frequent leaker Jon Prosser. Apple has already said that this year it intends to introduce the first Mac powered by an Apple Silicon chip instead of an Intel processor. One thing it hasn't revealed is the date it will be announced. According to Prosser's source, that date is No...
Read Full Article • 175 comments

Apple Online Store Down Ahead of iPhone 12 and 12 Pro Pre-Orders

Thursday October 15, 2020 11:15 pm PDT by
Apple's online store is down ahead of iPhone 12 and iPhone 12 Pro pre-orders, which are set to begin at 5:00 a.m. Pacific Time in the United States. "You're... early," reads the Apple Store message when attempting to visit the U.S. website. "Pre-order begins at 5:00 a.m. PDT. Enjoy the extra sleep." Apple used to do new device pre-orders at 12:01 a.m. Pacific Time, but since last year, has...
Read Full Article • 93 comments

When You Can Pre-Order the iPhone 12 and 12 Pro in Every Time Zone

Thursday October 15, 2020 10:55 am PDT by
Pre-orders for the iPhone 12 and the iPhone 12 Pro are set to kick off on Friday, October 16 at 5:00 a.m. Pacific Time, which is a new launch time that Apple adopted as of last year. Apple is planning to make the new devices available in multiple countries around the world simultaneously, so we've made a guide to let MacRumors readers know when pre-orders will in their country. Pre-orders...
Read Full Article • 88 comments