New in OS X: Get MacRumors Push Notifications on your Mac

Resubscribe Now Close

'Apple Support' App Launches in U.S. App Store

Tuesday December 13, 2016 6:17 pm PST by Husain Sumra
One month after debuting in the Netherlands, Apple's specialized Apple Support app has gone live in the U.S. App Store, reports TechCrunch. The app gives Apple users an easy way to get support for their devices on the go.

applesupport
The app is designed to mimic Apple's dedicated support website, providing a list of Apple devices owned by the user and giving them access to documentation for those devices. The app also allows users to schedule repairs in an Apple retail store or natively chat with Apple's support staff. Once they conclude their chat session, users can see their recent support history.

The Apple Support app was first rumored last November, when Sonny Dickson debuted screenshots of the app early in its development.

Apple Support is available in the App Store for free. [Direct Link]

Tag: Apple Support
[ 63 comments ]


Top Rated Comments

(View all)

Avatar
iChrist
33 months ago
Uhhh hi Apple Support. I updated my computer and it no longer tells me how much battery life I have left.

Apple Support: You're welcome.
Rating: 30 Votes
Avatar
AppleFan91
33 months ago
I really gotta stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.
Rating: 20 Votes
Avatar
gertruded
33 months ago
Seems to be for the iphone and ipad, not for the Mac. No more comment necessary.
Rating: 6 Votes
Avatar
now i see it
33 months ago
Probably will be the number one downloaded app in the app store. Oh wait, that's not good is it?
Rating: 5 Votes
Avatar
Michaelgtrusa
33 months ago
I like this idea! Nice one.
Rating: 4 Votes
Avatar
Cougarcat
33 months ago
This is nice. I was upset when they pulled the genius appointment stuff from the Apple Store app. I guess this is why.
Rating: 3 Votes
Avatar
Avenged110
33 months ago

I really have to stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.

Yeah, how dare someone express negativity or their opinion. Thoughtcrime be damned.
Rating: 2 Votes
Avatar
TMRJIJ
33 months ago

I really gotta stop reading the comments on this website. It's nothing but negative whiners haha. Somehow this app being released is Apple admitting that they are terrible and are doomed and just not the same since Steve died. Man, it's so far from the average person's perception it isn't even funny. Just a cesspool of negativity.

Agreed. I might just stick to my threads and occasional funny posts.
Rating: 2 Votes
Avatar
RiddlaBronc
33 months ago
Their servers are going to be overloaded this holiday season for sure.
Rating: 2 Votes
Avatar
TMRJIJ
33 months ago
I think I might use it now. My iPhone 6 is having some odd battery behaviors. I'll update this post when I'm done.

EDIT: Good News Everyone! The App works perfectly. The Bad News is that they said my iPhone's diagnostics determines that it does indeed need a battery replacement.
Rating: 2 Votes

[ Read All Comments ]