FCC Votes to Improve Emergency Smartphone Alerts With Longer Character Limits, Link Support

Emergency alerts delivered to iPhones and other smartphones to warn customers about poor weather conditions, missing children, local crime, and more, may soon feature support for web links, photos, phone numbers, and longer message content.

The United States Federal Communications Commission on Thursday voted to expand emergency alerts from 90 to 360 characters on 4G and LTE networks, and to include support for links so people can follow up to get more information about an unfolding situation. As it stands, emergency alerts are short in length and often offer no resources for people to get in contact with emergency personnel if necessary.

emergencyalert

Image via NBC

Wireless providers like Verizon, AT&T, Sprint, and T-Mobile send these alerts and will be required to update their systems with support for the new features that have been mandated by the FCC.

"Vague directives in text about where to find more information about a suspect, just as we saw in New York, are not good enough," said Jessica Rosenworcel, an FCC commissioner. "As we move into the 5G future, we need to ensure that multimedia is available in all of our alert messages."

Carriers will also need to start supporting the transmission of Spanish language alerts and introduce a new type of safety alert designed to send "Emergency Governmental Information" like the locations of emergency shelters or an order to boil water before drinking.

The FCC's decision follows criticism of the emergency alert system after alerts were sent out in New York and New Jersey asking citizens to help track down a man suspected of setting off bombs in the area. The alert included a message advising people to "See media for pic," highlighting its shortcomings. It is not clear when the new rules will go into effect.

Tag: FCC

Popular Stories

iPhone SE 4 Vertical Camera Feature

iPhone SE 4 Production Will Reportedly Begin Ramping Up in October

Tuesday July 23, 2024 2:00 pm PDT by
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
iPhone 17 Plus Feature

iPhone 17 Lineup Specs Detail Display Upgrade and New High-End Model

Monday July 22, 2024 4:33 am PDT by
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Generic iPhone 17 Feature With Full Width Dynamic Island

Kuo: Ultra-Thin iPhone 17 to Feature A19 Chip, Single Rear Camera, Semi-Titanium Frame, and More

Wednesday July 24, 2024 9:06 am PDT by
Apple supply chain analyst Ming-Chi Kuo today shared alleged specifications for a new ultra-thin iPhone 17 model rumored to launch next year. Kuo expects the device to be equipped with a 6.6-inch display with a current-size Dynamic Island, a standard A19 chip rather than an A19 Pro chip, a single rear camera, and an Apple-designed 5G chip. He also expects the device to have a...
iPhone 16 Pro Sizes Feature

iPhone 16 Series Is Less Than Two Months Away: Everything We Know

Thursday July 25, 2024 5:43 am PDT by
Apple typically releases its new iPhone series around mid-September, which means we are about two months out from the launch of the iPhone 16. Like the iPhone 15 series, this year's lineup is expected to stick with four models – iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max – although there are plenty of design differences and new features to take into account. To bring ...
icloud private relay outage

iCloud Private Relay Experiencing Outage

Thursday July 25, 2024 3:18 pm PDT by
Apple’s iCloud Private Relay service is down for some users, according to Apple’s System Status page. Apple says that the iCloud Private Relay service may be slow or unavailable. The outage started at 2:34 p.m. Eastern Time, but it does not appear to be affecting all iCloud users. Some impacted users are unable to browse the web without turning iCloud Private Relay off, while others are...

Top Rated Comments

truthertech Avatar
102 months ago
This entire thing is one of those ideas that sounds great until you think about it for more than a minute and a half. I turned it off the instant I got the first amber alert - which was for something happening 50 miles away from the business meeting that I was in the middle of (so I would have been of no help in any event).
You stopped too soon. You are right--you do have to think about it "for more than a minute and a half." ;) You don't understand the program. The Amber Alert program is not designed for you to run outside and get in your car and start looking for a suspect who took a child. It is to alert people who are already on the road or who might be out and about later and recognize a car's description, etc. You also complain that it was "50 miles away" from your business meeting. Realize that it is a judgment call, but when someone kidnaps a child they are likely to go mobile so law enforcement is not going to just send out an alert to the immediate neighborhood.

If you do leave the alerts on, and get the thankfully rare alert that interrupts your day, it might also help to remember the little girl,"Amber" behind the program and realize how successful the program has been in saving children. Amber Hagerman was a little 9-year-old girl who was abducted while riding her bicycle in Arlington, Texas, and was later found murdered. RIP. The Amber Alert program named in her honor has now led to finding 800 abducted children. Here's a link to those success stories that is updated regularly:

http://www.missingkids.com/amber/success

All that said, these programs need to continue to be refined and people should obviously continue to have the choice to mute or turn these off. Hopefully, the Emergency Broadcast alert program will continue to offer more customization as to types of alerts you want, weather, crime, etc., as well method, silent, vibrate, etc., and time of day, etc.
Score: 6 Votes (Like | Disagree)
Audi09 Avatar
102 months ago
just turn the option of recive them off. i did
Score: 5 Votes (Like | Disagree)
Norbs12 Avatar
102 months ago
Sadly, unless they let you customize the alerts, it's staying off on my phone. It's far too aggressive of an alert. I get it's supposed to be "very important" but I get important alerts just fine without any tones and I don't need a heart attack to get a message from the gubbament.
[doublepost=1475169921][/doublepost]
When I received the most pounding disturbing sound in the middle of the night by an Amber Alert that scared the heck out of me so bad my heart was pounding, I had to turn Amber Alert OFF for good! This is a good idea but it needs to be refined so people don't have a heart attack and have another alert! LOL!
Yeah it's pretty retarded, and the only settings are "WAKE UP NOW NUCLEAR ATTACK" loud or OFF. Oh well, off it is...
Score: 5 Votes (Like | Disagree)
krause734 Avatar
102 months ago
As long as we can still be able to mute them, they're fine. I hated being woken up at 3AM for a missing person.
Score: 4 Votes (Like | Disagree)
dannyyankou Avatar
102 months ago
The more I use the new iOS 10 Messages App the more I hate it.
What does that have to do with emergency alerts?
Score: 3 Votes (Like | Disagree)
CarlJ Avatar
102 months ago
Yeah it's pretty retarded, and the only settings are "WAKE UP NOW NUCLEAR ATTACK" loud or OFF. Oh well, off it is...
I wouldn't mind the loudness of the messages if they weren't mostly... Amber Alerts for someone 200 miles away. Like, okay, sure, there's a 0.1% chance that car might drive here - do you also alert every city they might fly to? Where does it stop? If someone was just kidnapped, you want everyone within, say, 25 miles to be on the lookout. If you get people used to receiving alerts that are rarely relevant to them, they'll get in the habit of ignoring them. That said, I haven't done anything to turn them off on my phone.

Reminds me of the official state-controlled roadside message signs, that were supposed to only be for warning about exceptional driving-related conditions, that now say things like "there's a drought, conserve water" - yes, that's good to know (as if it wasn't obvious), but did you, the folks in charge of road safety, really think that having me divert my attention from driving to read that message about water conservation was somehow making driving safer? (Yeah, it's the agencies involved getting bit by the "when you have a hammer, everything looks like a nail" bug - thinking it'd be a shame if their new toy wasn't getting used - when it'd be better if showed nothing, or perhaps something very quick to parse, like a big check mark, if there wasn't an exceptional driving-related condition to report, so people would know that reading it really was important if/when some message was displayed.)

On a related note, I have an app on my phone (QuakeFeed ('https://appsto.re/us/sXDby.i')) set up to alert on any earthquakes nearby, or large ones anywhere in the world. Partly because I live in California, but also just because it's interesting - it makes a non-intrusive but distinct alert noise that works quite well. I tend to know about major quakes a bit before the major news sources report them.
Score: 3 Votes (Like | Disagree)