safariiconIn recent months, 13-inch Retina MacBook Pro owners have been complaining of a bug that causes Safari to completely freeze up, requiring a full system restart. Apple addressed the problem in a new support document that was released on Friday.

Complaints about Safari freezing issue started popping up in March, following the launch of OS X 10.11.4, but the bug was also present during the beta testing period. 13-inch Retina MacBook Pro users appear to be primarily affected, but on the Apple Support Communities and the MacRumors forums, some users with other machines have experienced similar issues.

Luckily, Apple's solution is a simple one, instructing customers to update to the latest version of OS X and upgrade to the latest version of the Adobe Flash Player web plug-in. The newest version of OS X is OS X 10.11.5, which includes a fix for the bug. OS X 10.11.5 was released to the public on May 16.

On the MacRumors forums, a number of users have confirmed that the OS X 10.11.5 update fixes the freezing problem.

Top Rated Comments

n-evo Avatar
n-evo
87 months ago
Great advice Apple!

PS I don't have Flash installed and run the latest version of OS X. Any other brilliant ideas?
Score: 7 Votes (Like | Disagree)
keysofanxiety Avatar
keysofanxiety
87 months ago
Okay Apple, you can tell me to update the OS but don't tell me to update flash.

Few people even have it installed and it's full of vulnerabilities anyway, not to mention almost pointless nowadays. Seriously what the hell Apple.
Update means you already have the software. They're not telling you to install Flash.
Score: 6 Votes (Like | Disagree)
zorinlynx Avatar
zorinlynx
87 months ago
My tip is to keep Chrome installed, and use it for the few things that still require Flash. Chrome has flash built in, AND keeps it updated automatically (unlike installing Flash directly where you have to update it yourself).

If you MUST use flash, using Chrome (or Safari with Chrome just for Flash sites) is the way to go. I'm not a big fan of Chrome otherwise but keep it in my arsenal for this reason.
Score: 5 Votes (Like | Disagree)
npmacuser5 Avatar
npmacuser5
87 months ago
I removed Flash from both of my Mac systems. Not one issue since. Run into a few Flash challenges now and then. However, losing flash for me, less painful then having it.
Score: 4 Votes (Like | Disagree)
TurboPGT! Avatar
TurboPGT!
87 months ago

Few people even have it installed and it's full of vulnerabilities anyway, not to mention almost pointless nowadays. Seriously what the hell Apple.
LOL.
It is genuinely funny to read Apple forums sometimes and see the Apple-slanted perspective some people have on the real world.
Flash is still widely used by a lot of people, and even a lot of older corporate Applications. You would have no idea.
Score: 3 Votes (Like | Disagree)
Wiejeben Avatar
Wiejeben
87 months ago
Am I the only one who read "Apple Acknowledges 13-Inch Retina MacBook Pro" and got really excited? LOL
Score: 3 Votes (Like | Disagree)
Read All Comments

Popular Stories

iOS 16

iOS 16.3 Now Available for Your iPhone With These 4 New Features

Friday February 3, 2023 1:13 pm PST by
Apple released iOS 16.3 in late January following nearly six weeks of beta testing. The software update is available for the iPhone 8 and newer, and while it is a relatively minor update, it still includes a handful of new features, changes, and bug fixes. Below, we've recapped new features in iOS 16.3, including support for physical security keys as a two-factor authentication option for...
Read Full Article
HomePod 2 White and Midnight Feature Purple Blue

Apple Explains Why HomePod Was Released Again, Wi-Fi 4 Limitation, and More

Thursday February 2, 2023 7:57 am PST by
Apple's VP of hardware engineering Matthew Costello and product marketing employee Alice Chan recently spoke with Men's Journal and TechCrunch about the new second-generation HomePod in wide-ranging interviews about the smart speaker. Apple discontinued the original full-size HomePod in March 2021 after multiple reports indicated that sales of the speaker were lackluster, but Chan told Men's ...
Read Full Article • 301 comments
Apple Silicon Teal Feature

The Next Big Apple Silicon Device May Not Be a Mac or iPad

Wednesday February 1, 2023 3:57 am PST by
Apple's next device with an Apple silicon chip may not be a Mac or an iPad, but rather an advanced external display, according to recent reports. The display, which is rumored to arrive this year, is expected to sit somewhere between the $1,599 Studio Display and the $4,999 Pro Display XDR – but more exact information about the device's positioning and price point is as yet unknown. While ...
Read Full Article
iOS 16

Apple Preparing iOS 16.3.1 Update for iPhone as Wait for iOS 16.4 Beta Continues

Thursday February 2, 2023 6:41 am PST by
Apple appears to be preparing an iOS 16.3.1 update for the iPhone, based on evidence of the software in our website's analytics logs this week. It's unclear when the update will be released, but it will likely be available at some point in February. The same logs have accurately foreshadowed the release of several previous updates, including iOS 16.0.3 and iOS 16.1.1 most recently, so they...
Read Full Article • 55 comments
General iOS 16 Feature Yellow

Five New iOS Features Coming to Your iPhone Later This Year

Tuesday January 31, 2023 11:58 am PST by
Apple has previously announced several upcoming iOS features that are expected to be added to the iPhone this year. Some of the features could be introduced with iOS 16.4, which should enter beta testing soon, while others will arrive later in the year. Below, we have recapped five new iOS features that are expected to launch in 2023, such as an Apple Pay Later financing option for purchases ...
Read Full Article • 45 comments
Apple Pay Later Quick Green Feature

Apple Pay Later Launching 'Soon'

Thursday February 2, 2023 2:10 pm PST by
The Apple Pay Later service that Apple has in the works is set to launch "soon," Apple CEO Tim Cook told CNBC ahead of today's earnings call for the first fiscal quarter of 2023. Cook said that Apple employees are beta testing the Apple Pay Later feature, which will help Apple boost services revenue. "It will be launching soon," Cook said. Apple Pay Later was first previewed at the...
Read Full Article • 86 comments
webkit vs chromium feature

Google Working on Browser for iOS That Would Break Apple's App Store Rules

Saturday February 4, 2023 1:30 am PST by
Google's Chromium developers are working on an experimental web browser for iOS that would break Apple's browser engine restrictions, The Register reports. The experimental browser, which is being actively pursued by developers, uses Google's Blink engine. Yet if Google attempted to release it on the App Store, it would not pass Apple's App Review process. Apple's App Store rules dictate...
Read Full Article • 228 comments