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Apple Pulls iOS 9.3.2 Update for 9.7-Inch iPad Pro After Bricking Complaints

Friday May 20, 2016 9:53 am PDT by Juli Clover
Amid a growing number of complaints over iOS 9.3.2 bricking some 9.7-inch iPad Pro models, Apple yesterday pulled the iOS 9.3.2 update. 9.7-inch iPad Pro users who have not installed iOS 9.3.2 no longer see the update, with iOS 9.3.1 now listed as the most current version of iOS 9 available for download.

Shortly after iOS 9.3.2 was released, MacRumors began receiving reports that the update was causing an "Error 56" message on some 9.7-inch iPad Pro devices. Not all iPad Pro users were affected, but those who were saw their devices rendered unusable. The error message instructed users to plug their devices into iTunes to restore, but restoring did not fix the problem, leaving the iPad Pros bricked.

brickedipad
An iPad Pro bricked after installing iOS 9.3.2. Image via Twitter.

Since then, MacRumors has heard several reports suggesting Apple is replacing iPad Pros bricked by the update, with no other simpler fix readily available. Users who are affected should contact Apple Support for assistance.

Apple has said it is looking into the issue, but did not offer details on what was causing the problem. The iOS 9.3.2 update will remain unavailable on the iPad Pro until a fix is found.

Update: Apple told iMore it is working on a fix and plans to issue an update soon.
We're working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software. We'll issue an update as quickly as possible.


Related Roundup: iPad Pro
Tag: iOS 9.3.2
Buyer's Guide: 11" iPad Pro (Neutral)
[ 318 comments ]


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Michaelgtrusa
39 months ago
The more I see these kinds of issue the more I think Apple need a internal overhaule.
Rating: 52 Votes
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apolloa
39 months ago
So, with Apple it just works.......

What's this, the 4th time an update has been pulled due to bugs?
They must need an awful lot of bananas to feed those monkey's they have in the internal iOS quality assurance teams!
Rating: 27 Votes
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H2SO4
39 months ago
This is EXACTLY why we should be able to block automatic updates.
My phone downloaded an update and it annoyed me as I have every setting I can think of set to NOT do that. Deleted it a couple of times and it happened again. So I left it this time.
Then it told me it would install in the middle of the night and I’m pretty sure I declined that too. Now guess what the update has taken effect - don’t know exactly when. Now in this instance it was fine but………...
Rating: 17 Votes
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rkRusty
39 months ago
Keep up the good work, Tim.
Rating: 17 Votes
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Mildredop
39 months ago
[MEDIA=youtube]sWLfEVGwjrA[/MEDIA]

Role reversal.
Rating: 17 Votes
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yaxomoxay
39 months ago
which means the problem is real and bigger than just a few complaints.
Rating: 17 Votes
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SusanK
39 months ago
Cook should fire Forstall. That will make software perfect.
Rating: 15 Votes
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japanime
39 months ago
Meanwhile, Timmy pah-tays in India. :D
Rating: 13 Votes
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yaxomoxay
39 months ago

So, with Apple it just works.......

What's this, the 4th time an update has been pulled due to bugs?


yeah. I used to update on release date, now I just wait weeks.
Rating: 13 Votes
Avatar
theheadguy
39 months ago
Now make sure that you only compliment Apple on this error, otherwise you're branded as an Android-loving anti-Apple forum troll. No disappointment allowed with the recurring updates straight from the manufacturer that bricks people's stock iPads.
Rating: 13 Votes

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