Apple Pulls iOS 9.3.2 Update for 9.7-Inch iPad Pro After Bricking Complaints

Amid a growing number of complaints over iOS 9.3.2 bricking some 9.7-inch iPad Pro models, Apple yesterday pulled the iOS 9.3.2 update. 9.7-inch iPad Pro users who have not installed iOS 9.3.2 no longer see the update, with iOS 9.3.1 now listed as the most current version of iOS 9 available for download.

Shortly after iOS 9.3.2 was released, MacRumors began receiving reports that the update was causing an "Error 56" message on some 9.7-inch iPad Pro devices. Not all iPad Pro users were affected, but those who were saw their devices rendered unusable. The error message instructed users to plug their devices into iTunes to restore, but restoring did not fix the problem, leaving the iPad Pros bricked.

brickedipad

An iPad Pro bricked after installing iOS 9.3.2. Image via Twitter.

Since then, MacRumors has heard several reports suggesting Apple is replacing iPad Pros bricked by the update, with no other simpler fix readily available. Users who are affected should contact Apple Support for assistance.

Apple has said it is looking into the issue, but did not offer details on what was causing the problem. The iOS 9.3.2 update will remain unavailable on the iPad Pro until a fix is found.

Update: Apple told iMore it is working on a fix and plans to issue an update soon.

We're working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software. We'll issue an update as quickly as possible.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Buy Now)
Related Forum: iOS 9

Popular Stories

Generic iOS 18 Feature Real Mock

iOS 18 Available Today With These 8 New Features For Your iPhone

Sunday September 15, 2024 10:09 am PDT by
Following over three months of beta testing, iOS 18 will finally be widely released to the public this Monday, September 16. The update should be available to install starting at around 10 a.m. Pacific Time (1 p.m. Eastern Time) in the Settings app under General → Software Update on the iPhone XS and newer. Below, we have highlighted eight key new features included in iOS 18, and Apple...
iOS 18 Public Beta Thumb 1

Here's When iOS 18 Rolls Out Today in Every Time Zone

Monday September 16, 2024 3:56 am PDT by
It's that time of year again. Apple is about to release iOS 18, which promises to bring a range of new features and improvements to iPhones worldwide. It's Apple's biggest software update of the year, and the company is expected to release it sometime today – Monday, September 16. Based on past releases, the update is likely to drop at around 10:00 a.m. Pacific Time/1:00 p.m. Eastern...
Beyond iPhone 13 Better Blue Face ID Single Camera Hole

10 Reasons to Wait for Next Year's iPhone 17

Friday September 13, 2024 2:40 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup. If you plan to skip...
apple silicon mac lineup wwdc 2022 feature purple

M4 Macs, New iPad Mini, and iPad 11 Expected at Upcoming Apple Event

Sunday September 15, 2024 5:29 am PDT by
Apple will likely hold another event in October this year to announce new Macs and iPads. If so, it would be the fourth time in the last five years that Apple has held an event in October. Last year, Apple held a virtual event on Monday, October 30 to announce new MacBook Pro and iMac models with the M3 series of chips. In his Power On newsletter today, Bloomberg's Mark Gurman reiterated...
16 pro

iPhone 16 Pro Demand Has Been Lower Than Expected, Analyst Says

Sunday September 15, 2024 3:58 pm PDT by
Apple analyst Ming-Chi Kuo today said demand for the iPhone 16 Pro and iPhone 16 Pro Max has been "lower than expected" since the devices became available to pre-order in the U.S. and dozens of other countries on Friday. Kuo said his data is based on a "supply chain survey" and shipping estimates listed on Apple's online store. Kuo estimated that sales of all four iPhone 16 models reached...
iphone 16 pro apple intelligence

Apple Intelligence Features Expected to Roll Out in This Order Between iOS 18.1 and iOS 18.4

Friday September 13, 2024 1:01 pm PDT by
iOS 18 will be released to the public on Monday, but the first Apple Intelligence features will not be available until iOS 18.1 is released in October. Apple Intelligence features will continue to roll out in iOS 18.2 and beyond, with the expected roadmap outlined below per Apple's website and rumors. Apple Intelligence requires an iPhone 15 Pro model or any iPhone 16 model, and it will...

Top Rated Comments

Michaelgtrusa Avatar
109 months ago
The more I see these kinds of issue the more I think Apple need a internal overhaule.
Score: 52 Votes (Like | Disagree)
apolloa Avatar
109 months ago
So, with Apple it just works.......

What's this, the 4th time an update has been pulled due to bugs?
They must need an awful lot of bananas to feed those monkey's they have in the internal iOS quality assurance teams!
Score: 27 Votes (Like | Disagree)
Mildredop Avatar
109 months ago


Role reversal.
Score: 17 Votes (Like | Disagree)
yaxomoxay Avatar
109 months ago
which means the problem is real and bigger than just a few complaints.
Score: 17 Votes (Like | Disagree)
rkRusty Avatar
109 months ago
Keep up the good work, Tim.
Score: 17 Votes (Like | Disagree)
H2SO4 Avatar
109 months ago
This is EXACTLY why we should be able to block automatic updates.
My phone downloaded an update and it annoyed me as I have every setting I can think of set to NOT do that. Deleted it a couple of times and it happened again. So I left it this time.
Then it told me it would install in the middle of the night and I’m pretty sure I declined that too. Now guess what the update has taken effect - don’t know exactly when. Now in this instance it was fine but………...
Score: 17 Votes (Like | Disagree)