Debate Rages Over Whether Apple Music Automatically Deletes Users' Owned Music Collections

Apple Music is the center of a heated debate this week, with involved parties arguing over whether or not the service is deleting Apple Music users' song collections from hard drives after uploading them to iCloud Music Library.

Vellum's James Pinkstone wrote a long complaint on May 4 accusing Apple Music of doing just that. According to Pinkstone, Apple Music deleted 122GB of his original music files after he joined Apple Music and had his music library scanned by Apple to make his personal content available across multiple devices.

applemusic

When I signed up for Apple Music, iTunes evaluated my massive collection of Mp3s and WAV files, scanned Apple's database for what it considered matches, then removed the original files from my internal hard drive. REMOVED them. Deleted. If Apple Music saw a file it didn't recognize--which came up often, since I'm a freelance composer and have many music files that I created myself--it would then download it to Apple's database, delete it from my hard drive, and serve it back to me when I wanted to listen, just like it would with my other music files it had deleted.

The process Pinkstone describes above is not how Apple Music's matching feature works, according to an in-depth explanation shared by iMore. Apple will match songs and upload original songs by converting them into an appropriate format, but it does not delete without user intervention. iMore theorizes that Pinkstone accidentally wiped his own library by misunderstanding confusing dialog options.

applemusicdelete

Whatever the case, Apple Music was never designed to delete Pinkstone's source library, and it won't delete yours. That's simply not how the service works on your primary Mac. But if you're not aware of how iCloud Music Library stores copies of tracks, you may delete your local copies to save space, thinking you can get them back -- and get screwed as a result.

Confusing the issue further is Pinkstone's conversation with an Apple Support Representative named Amber, who seems to be just as perplexed about how Apple Music functions when merging an existing music library with the Apple Music service.

"The software is functioning as intended," said Amber.
"Wait," I asked, "so it's supposed to delete my personal files from my internal hard drive without asking my permission?"
"Yes," she replied.

Amber's statement is inaccurate according to an Apple Music support document. Original files are never altered and remain available and deleting personal content is not the intended behavior of the service, but it continues to be unclear if Pinkstone and other Apple Music customers who have had content deleted have experienced a bug or mistakenly deleted their content themselves because of a confusing user interface. Multiple Apple Music listeners have disagreed with iMore's point of view and have said they too have experienced music deletions that weren't self-initiated.

Regardless of what actually happened, it's clear that Apple Music is in need of a serious overhaul. Rumors suggest Apple is working on revamping Apple Music and will unveil changes at the Worldwide Developers Conference in June. Hopefully that revamp will extend beyond cosmetic changes to clear up many of the confusing aspects of how music libraries are handled.

Apple Music users with personal music collections should create a backup on an external hard drive, which will ensure no music ever goes missing through user error or an Apple Music bug.

Popular Stories

iOS 18

iOS 18.4 Will Include These New Features for Your iPhone

Wednesday February 5, 2025 7:15 am PST by
iOS 18.3 was released last month, so the first iOS 18.4 beta should be coming soon. iOS 18.4 is expected to be a more substantial update for the iPhone, with several new features and changes related to Apple Intelligence and beyond. Apple's website suggests that iOS 18.4 will be released in April, following beta testing. Below, we outline what to expect from the update so far. Apple...
General Apple Invites Feature

Apple Launches New 'Invites' App

Tuesday February 4, 2025 8:00 am PST by
Apple today announced the launch of a new app called "Invites," which is designed to allow users to plan events like birthday parties, graduations, vacations, baby showers, and more. "With Apple Invites, an event comes to life from the moment the invitation is created, and users can share lasting memories even after they get together," said Brent Chiu-Watson, Apple's senior director of...
App Store vs EU Feature 2

Apple Says It Doesn't Approve of EU Porn App

Monday February 3, 2025 1:15 pm PST by
Apple does not approve of the "Hot Tub" pornography app that was released for the iPhone in the EU using alternative app distribution, Apple said in a statement to MacRumors. Further, Apple is concerned about the potential user safety risks with a pornography app, and says that it undermines consumer trust in the Apple ecosystem. We are deeply concerned about the safety risks that hardcore...
maxresdefault

An Apple TV Refresh is Coming in 2025 - Here's What You Should Know

Wednesday February 5, 2025 10:17 am PST by
Apple hasn't refreshed the Apple TV since 2022, but rumors suggest that we're finally going to get an update in 2025. We don't have a full picture of what to expect yet, but we have some hints on what's coming. Subscribe to the MacRumors YouTube channel for more videos. Updated A-Series Chip The current Apple TV 4K uses the A15 Bionic chip that was in the iPhone 13 lineup, and it's time for...
applecare apple care banner

Apple Raises Monthly AppleCare+ Subscription Price for All iPhones

Tuesday February 4, 2025 9:35 am PST by
Apple this week increased the prices for its monthly AppleCare+ subscription prices for the iPhone, raising the cost by 50 cents for all models in the United States. Standard AppleCare+ for the iPhone 16 models is now priced at $10.49 per month, for example, up from the prior $9.99 per month price. The 50 cent price increase applies to all available AppleCare+ plans for Apple's current...
iCloud General Feature Redux

'Apple Invites' Leaked on iCloud Website

Tuesday February 4, 2025 7:11 am PST by
Update: The new Apple Invites app has officially been announced. The main iCloud.com page has seemingly confirmed Apple's rumored invites tool, which has yet to be officially announced by the company. The page says "Apple Invites" will be an iCloud+ feature:Upgrade to iCloud+ to get more storage, plan events with Apple Invites, and have peace of mind with privacy features like iCloud...
maxresdefault

Testing Apple's New Invites App for Event Planning

Tuesday February 4, 2025 10:26 am PST by
Apple today surprised us with a new Invites app, which is designed for planning events like birthday parties, vacations, and baby showers. We checked it out in our latest video to see how it works, what you can use it for, and to demonstrate all of the different features in the app. Subscribe to the MacRumors YouTube channel for more videos. Invites is a standalone app that you can download...
disney

Disney+ Loses 700,000 Subscribers Following Price Increase

Wednesday February 5, 2025 3:34 pm PST by
Disney+ lost 700,000 subscribers worldwide in recent months, according to Disney's earnings results for the first quarter of 2025. Disney said it now has 124.6 million Disney+ subscribers, a decrease of 0.7 million compared to its subscriber numbers in the fourth quarter of 2024. The drop in subscribers comes after Disney+ prices increased in the fall. Disney+ with Ads went from $7.99 to...

Top Rated Comments

smacrumon Avatar
114 months ago
[SIZE=4]This is far from "it just works". Apple is paid handsomely to make the right design decisions. Unintended consequences should be captured by the design with a logical and thoughtful response provided by the software. The user need not make decisions like this, nor should the consequences be so dire. The user can be confused at each and every step, but it's the design of the software that gets the user from A to B safely. If the software can't do this, the software shouldn't be made available to be used.[/SIZE]
Score: 31 Votes (Like | Disagree)
saintforlife Avatar
114 months ago
Here's a thought: Just don't use Apple Music. Stick to Spotify or some other streaming service of your choice. For the music that you already own, just use iTunes to sync whatever you want to listen to to your device as needed.
Score: 28 Votes (Like | Disagree)
DudeDad Avatar
114 months ago
I have a 600GB music library on my Mac (external drive). I joined iTunes Match, and it took 3 days with a fast connection for Apple to upload and convert my library (the songs that it does not have in the iTunes library). All my apple lossless files I ripped myself are still on my external drive, and my onsite and offsite backups. I now use Apple Music and have no issues with losing music.
Score: 20 Votes (Like | Disagree)
Junipr Avatar
114 months ago
If they can automatically install music (U2 album), they can automatically delete music too
Score: 16 Votes (Like | Disagree)
8281 Avatar
114 months ago
Here's a thought: Just don't use Apple Music. Stick to Spotify or some other streaming service of your choice. For the music that you already own, just use iTunes to sync whatever you want to listen to to your device as needed.
Not paying for either steaming service. Didn't like the idea of leasing music indefinitely.
Score: 15 Votes (Like | Disagree)
Thunderhawks Avatar
114 months ago
Anybody who spent thousands of dollars and umpteen hours to create a music collection,
should spend a few more hours and $ more for a decent back up (better, even 2)

It has never been an issue of how and why storage media fails,
it has only been a question of WHEN!

As for iTunes, I stopped synching libraries long time ago when the messages of what would happen were not clear. Hasn't changed and I only use iTunes now to home share movies through Apple TV.

iTunes is a big bag of hurt (And Apple has many these days)
Score: 15 Votes (Like | Disagree)