Apple's Beats brand in April unveiled the Powerbeats Pro, a redesigned wire-free version of its popular fitness-oriented Powerbeats earbuds.
Apple Debuts 'Reimagined and Redesigned' Support Site
Apple today updated its support site with a brand new look and new ways for users to interact with it. The new site is broken into several different blocks, with most of the attention going to three different ways users can get help.
The first block is dedicated to a search bar that provides Quick Links, which allow users to get the answers they're looking for while they're searching rather than having to wait for a results page. The second block allows users to find support by choosing the device they need help with and the third block features "Popular Topics," like how to manage an Apple ID or photos.
The next set of blocks let users know they can seek help from other Apple users at the Apple Support Communities, check warranty and repair status and how to contact Apple Support. The final two blocks are dedicated to promoting Apple Workshops in retail stores and list out recall and replacement programs. The site's new design is also compatible with mobile browsers.
In recent months, Apple has worked to make it easier for its customers to seek help from the company about its products. Last month, Apple launched the Apple Support Twitter account, which quickly gained momentum after its genesis and was responding to nearly 100 tweets per hour.
The first block is dedicated to a search bar that provides Quick Links, which allow users to get the answers they're looking for while they're searching rather than having to wait for a results page. The second block allows users to find support by choosing the device they need help with and the third block features "Popular Topics," like how to manage an Apple ID or photos.
The next set of blocks let users know they can seek help from other Apple users at the Apple Support Communities, check warranty and repair status and how to contact Apple Support. The final two blocks are dedicated to promoting Apple Workshops in retail stores and list out recall and replacement programs. The site's new design is also compatible with mobile browsers.
Our reimagined & redesigned site is live. See it for yourself today. https://t.co/6By6G4zBum pic.twitter.com/V9iSUm2Cqx
— Apple Support (@AppleSupport) April 29, 2016
In recent months, Apple has worked to make it easier for its customers to seek help from the company about its products. Last month, Apple launched the Apple Support Twitter account, which quickly gained momentum after its genesis and was responding to nearly 100 tweets per hour.
Tag: Apple Support
[ 81 comments ]
Top Rated Comments
(View all)
41 months ago
If only they would put this much effort into a redesign of the iTunes store. :(
41 months ago
Just think of what those people are searching for…
"How to get out of Apple support page"
"Stuck inside a webpage"
"How does shifting reference frame affect gravity?"
"Help, my Apple stock lost 30% of its value"
41 months ago
Apple needs to change iTunes and Apple Music badly.
There wont be a need for a support website soon because people are frustrated and ditching Apple.
There wont be a need for a support website soon because people are frustrated and ditching Apple.
41 months ago
Cool, but... How about some Reimagined and Redesigned products?
Well, what do you call iphone batter?
[ Read All Comments ]
Satechi, known for its line of accessories for Apple's iOS and Mac devices, today announced the launch of its first HomeKit product, the Dual Smart Outlet.
Priced at $60, the Dual Smart...
Kanex today announced the launch of its iAdapt Multiport Docking Station for the 2018 iPad Pro models, designed to add a range of additional ports to the devices using the built-in USB-C port.
...
Microsoft has released a native Mac version of its To-Do app for the first time, meaning macOS users will no longer have to rely on company's the web app to access the to-do list service.
...
Apple appears to be continuing its recent trend of making app subscriptions more transparent and manageable, as evidenced by another change discovered in the latest developer beta of iOS 13. When you...
Belkin today announced that its InvisiGlass Ultra Front and Back Protection for the latest iPhone models is now available for purchase from Apple.
The InvisiGlass Ultra Front and Back...
Apple this morning released the second beta of watchOS 6, the software that runs on the Apple Watch. The second beta comes two weeks after Apple first unveiled the new update at the Worldwide...
Apple today seeded the second beta of an upcoming tvOS 13 update to developers, two weeks after first unveiling the tvOS 13 software at the Worldwide Developers Conference.
Designed for the...
Aspyr has announced that today is the last day of sales for its 32-bit Mac games, in anticipation of Apple's upcoming move to 64-bit only apps on macOS Catalina later this year.
After...
