Apple Working on Fix for Spotify Kernel Panic Bug on OS X

Spotify team member Johan Lindstrom has confirmed that Apple is working on a fix for a bug that occasionally triggers a kernel panic on OS X when running the streaming music service's official Mac desktop app.

The issue first arose in the Spotify support community in October, when a user claimed that OS X 10.9.5 was crashing after updating to Spotify version 1.0.15.133. Since then, dozens of other affected users have shared kernel panic logs.

Spotify-OS-X

I've been in contact with Apple and they have confirmed that this is a known bug in the current and recent versions of OS X. They are working on a fix, but I don't know when they will roll that out. The bug that is causing the kernel panic is being triggered when running Spotify simply because the Spotify app is making network requests (to stream music etc.) and there are several other apps that also cause the same kernel panic to occur.

In the meantime, the user-suggested workaround is to disable OS X's built-in system firewall under System Preferences > Security & Privacy > Firewall. The firewall is normally used to control which apps send or receive network traffic, so be aware of the potential security implications of disabling it.

Spotify has sent the kernel panic logs to Apple and pointed them towards the support community topic, but it remains unclear when the bug will be fixed. Apple seeded the fourth beta of OS X 10.11.4 to developers for testing earlier this week, while OS X 10.12 will likely be previewed at WWDC in June.

(Thanks, Daniel!)

Tags: Spotify, OS X

Top Rated Comments

tuartboy Avatar
71 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
User space code should never be able to cause a kernel panic. If it's happening, it's the fault of the kernel space code.
Score: 7 Votes (Like | Disagree)
ocyrus Avatar
71 months ago
Yeah let me just turn off my Firewall.
Score: 5 Votes (Like | Disagree)
happywaffle Avatar
71 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
A perfectly-designed OS should never kernel panic at all because of malfunctioning third-party software. There are surely bugs to fix at both Apple and Spotify.

Agreed on that last sentence, though.
Score: 5 Votes (Like | Disagree)
macsrcool1234 Avatar
71 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.

Edit: I'm not saying that Apple's shouldn't fix whatever bug is on their end. Just that Spotify wasn't crashing until they changed something in their own code for 1.0.15.133. Yes, Apple needs to fix their OS, but Spotify shouldn't just let their customers suffer in the interim— what's preventing them from reverting to the code that wasn't causing their user's computers to crash?
Clearly you have absolutely no idea how programming works.

If Apple provides an API, it's Apple's responsibility to make sure that API doesn't cause a kernel panic. Simple.

Also, it's not just Spotify crashing.....
Score: 5 Votes (Like | Disagree)
macfacts Avatar
71 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
I think it is a serious bug/exploit if a end user program can crash the OS.
Score: 4 Votes (Like | Disagree)
69Mustang Avatar
71 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
I don't know how you came to that conclusion. It seems pretty clear according to the article:
"I've been in contact with Apple and they have confirmed that this is a known bug in the current and recent versions of OS X. They are working on a fix, but I don't know when they will roll that out. The bug that is causing the kernel panic is being triggered when running Spotify simply because the Spotify app is making network requests (to stream music etc.) and there are several other apps that also cause the same kernel panic to occur."

Did you read something somewhere else that lead you to think it's the Spotify software? Apple confirmed the bug after all.
Score: 4 Votes (Like | Disagree)

Top Stories

iPhone 13 Always On Feature

iPhone 13 to Bring Over a Major Feature From the Apple Watch

Wednesday July 28, 2021 2:21 am PDT by
Apple's upcoming iPhone 13 lineup will feature an always-on display akin to the Apple Watch Series 5 and Series 6, according to recent reports. In his weekly Power On newsletter, Bloomberg journalist Mark Gurman, who often reveals accurate insights into Apple's plans, said that the iPhone 13 may feature an Apple Watch-inspired always-on mode. The Apple Watch Series 5 and Apple Watch...
REC ASA CODE2016 20160601 205816 2745

Elon Musk Reportedly Demanded to Become Apple CEO as Part of Potential Tesla Acquisition [Update: Musk Denies]

Friday July 30, 2021 9:04 am PDT by
Tesla CEO Elon Musk reportedly once demanded that he be made Apple CEO in a brief discussion of a potential acquisition with Apple's current CEO, Tim Cook. The claim comes in a new book titled "Power Play: Tesla, Elon Musk and the Bet of the Century," as reviewed by The Los Angeles Times. According to the book, during a 2016 phone call between Musk and Cook that touched on the possibility of ...
duracell battery bitter coating

Apple Says Don't Buy AirTag Replacement Batteries With Bitter Coating

Wednesday July 28, 2021 11:08 am PDT by
Since AirTags were just released earlier this year and are expected to have a year-long battery life, it may be some time yet before AirTag users need a replacement battery, but when the time comes for a refresh, Apple is warning customers not to buy batteries with a bitter coating. AirTags use coin-shaped CR2032 batteries, which happen to be a size that's easy to swallow. Some battery...
nothing ear 1 buds 1

Nothing 'Ear (1)' True Wireless Earbuds Launch to Take on AirPods Pro With ANC and Unusual Design for $99

Tuesday July 27, 2021 7:57 am PDT by
Nothing, a new brand from OnePlus founder Carl Pei, has today officially launched the "Ear (1)" true wireless earbuds after months of anticipation around the company's AirPods Pro rival. The Ear (1) features an in-ear design, Active Noise Cancelation, Bluetooth 5.2, IPX4 water resistance, and a charging case with Qi-compatible wireless charging and a USB-C port. Fast pairing is supported on...
General Apps Messages

Android iMessage Competitor Puts Pressure on Apple

Friday July 30, 2021 3:15 am PDT by
Google and the three major U.S. carriers, including Verizon, AT&T, and T-Mobile, will all support a new communications protocol on Android smartphones starting in 2022, a move that puts pressure on Apple to adopt a new cross-platform messaging standard and may present a challenge to iMessage. Verizon recently announced that it is planning to adopt Messages by Google as its default messaging...
Apple Leak Feature

Apple Demands Leaker Reveals Sources Under Threat of Being Reported to Police

Wednesday July 28, 2021 6:53 am PDT by
Apple has sent a cease and desist letter to a leaker based in China as part of its continuing attempts to curtail leaks of unreleased products, according to Vice. A Chinese citizen who shared images of stolen Apple prototypes on social media was sent a warning letter from Fangda Partners, Apple's law firm in China, on June 18, 2021. An extract from the letter read:You have disclosed without ...
apple rtp land

Apple Preparing to Occupy 200,000 Square Feet of Temporary Space Ahead of New $1 Billion North Carolina Campus

Thursday July 29, 2021 9:14 am PDT by
Back in April, Apple announced a $430 billion investment over the next five years to create more than 20,000 new jobs as the company continues to expand. One significant piece of that plan is a new engineering and research center in North Carolina where Apple will be investing over $1 billion and hiring at least 3,000 employees. Assemblage of seven properties in Research Triangle Park owned by ...
iOS 15 General Feature Purple

Everything New in iOS 15 Beta 4: Safari Tweaks, MagSafe Battery Pack Support, Notification Updates and More

Tuesday July 27, 2021 11:47 am PDT by
Apple today released the fourth betas of iOS 15 and iPadOS 15, introducing additional refinements to the new features that are coming in the software updates. In these betas, Apple has introduced changes for Safari, Notifications, Focus mode, and more. Safari Updates Apple is continuing to refine the design of Safari on the iPhone, and in iOS 15, there are tweaks to improve usability. ...
new m1 chip

Tim Cook on Apple Deciding to Manufacture Components: 'We Ask Ourselves If We Can Do Something Better'

Tuesday July 27, 2021 3:04 pm PDT by
During today's earnings call for the third fiscal quarter of 2021 (second calendar quarter), Apple CEO Tim Cook was asked how Apple decides what components to purchase and what components to develop, and Cook said that Apple asks if it can be done better. We ask ourselves if we can do something better. If we can deliver a better product. If we can buy something in the market and it's great...
a15 chip

iPhone 13 and Redesigned MacBook Pro Chip Production Hit With Gas Contamination

Friday July 30, 2021 5:44 am PDT by
The most important TSMC factory that manufactures Apple's chips destined for next-generation iPhone and Mac models has been hit by a gas contamination, according to Nikkei Asia. The factory, known as "Fab 18," is TSMC's most advanced chipmaking facility. TSMC is Apple's sole chip supplier, making all of the processors used in every Apple device with a custom silicon chip. Industry...