Apple Working on Fix for Spotify Kernel Panic Bug on OS X

Spotify team member Johan Lindstrom has confirmed that Apple is working on a fix for a bug that occasionally triggers a kernel panic on OS X when running the streaming music service's official Mac desktop app.

The issue first arose in the Spotify support community in October, when a user claimed that OS X 10.9.5 was crashing after updating to Spotify version 1.0.15.133. Since then, dozens of other affected users have shared kernel panic logs.

Spotify-OS-X

I've been in contact with Apple and they have confirmed that this is a known bug in the current and recent versions of OS X. They are working on a fix, but I don't know when they will roll that out. The bug that is causing the kernel panic is being triggered when running Spotify simply because the Spotify app is making network requests (to stream music etc.) and there are several other apps that also cause the same kernel panic to occur.

In the meantime, the user-suggested workaround is to disable OS X's built-in system firewall under System Preferences > Security & Privacy > Firewall. The firewall is normally used to control which apps send or receive network traffic, so be aware of the potential security implications of disabling it.

Spotify has sent the kernel panic logs to Apple and pointed them towards the support community topic, but it remains unclear when the bug will be fixed. Apple seeded the fourth beta of OS X 10.11.4 to developers for testing earlier this week, while OS X 10.12 will likely be previewed at WWDC in June.

(Thanks, Daniel!)

Tags: OS X, Spotify

Top Rated Comments

tuartboy Avatar
107 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
User space code should never be able to cause a kernel panic. If it's happening, it's the fault of the kernel space code.
Score: 7 Votes (Like | Disagree)
ocyrus Avatar
107 months ago
Yeah let me just turn off my Firewall.
Score: 5 Votes (Like | Disagree)
happywaffle Avatar
107 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
A perfectly-designed OS should never kernel panic at all because of malfunctioning third-party software. There are surely bugs to fix at both Apple and Spotify.

Agreed on that last sentence, though.
Score: 5 Votes (Like | Disagree)
macsrcool1234 Avatar
107 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.

Edit: I'm not saying that Apple's shouldn't fix whatever bug is on their end. Just that Spotify wasn't crashing until they changed something in their own code for 1.0.15.133. Yes, Apple needs to fix their OS, but Spotify shouldn't just let their customers suffer in the interim— what's preventing them from reverting to the code that wasn't causing their user's computers to crash?
Clearly you have absolutely no idea how programming works.

If Apple provides an API, it's Apple's responsibility to make sure that API doesn't cause a kernel panic. Simple.

Also, it's not just Spotify crashing.....
Score: 5 Votes (Like | Disagree)
macfacts Avatar
107 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
I think it is a serious bug/exploit if a end user program can crash the OS.
Score: 4 Votes (Like | Disagree)
69Mustang Avatar
107 months ago
I mean it sounds like it's Spotify's software causing the crash. Why can't they fix their own code? I wouldn't exactly be expecting a swift response from Apple when their  Music competitor is having issues.
I don't know how you came to that conclusion. It seems pretty clear according to the article:
"I've been in contact with Apple and they have confirmed that this is a known bug in the current and recent versions of OS X. They are working on a fix, but I don't know when they will roll that out. The bug that is causing the kernel panic is being triggered when running Spotify simply because the Spotify app is making network requests (to stream music etc.) and there are several other apps that also cause the same kernel panic to occur."

Did you read something somewhere else that lead you to think it's the Spotify software? Apple confirmed the bug after all.
Score: 4 Votes (Like | Disagree)

Popular Stories

Apple Silicon AI Optimized Feature Siri

Apple Releases Open Source AI Models That Run On-Device

Wednesday April 24, 2024 3:39 pm PDT by
Apple today released several open source large language models (LLMs) that are designed to run on-device rather than through cloud servers. Called OpenELM (Open-source Efficient Language Models), the LLMs are available on the Hugging Face Hub, a community for sharing AI code. As outlined in a white paper [PDF], there are eight total OpenELM models, four of which were pre-trained using the...
iOS 18 Siri Integrated Feature

iOS 18 Rumored to Add These 10 New Features to Your iPhone

Wednesday April 24, 2024 2:05 pm PDT by
Apple is set to unveil iOS 18 during its WWDC keynote on June 10, so the software update is a little over six weeks away from being announced. Below, we recap rumored features and changes planned for the iPhone with iOS 18. iOS 18 will reportedly be the "biggest" update in the iPhone's history, with new ChatGPT-inspired generative AI features, a more customizable Home Screen, and much more....
maxresdefault

Apple Announces 'Let Loose' Event on May 7 Amid Rumors of New iPads

Tuesday April 23, 2024 7:11 am PDT by
Apple has announced it will be holding a special event on Tuesday, May 7 at 7 a.m. Pacific Time (10 a.m. Eastern Time), with a live stream to be available on Apple.com and on YouTube as usual. The event invitation has a tagline of "Let Loose" and shows an artistic render of an Apple Pencil, suggesting that iPads will be a focus of the event. Subscribe to the MacRumors YouTube channel for more ...
Apple Vision Pro Dual Loop Band Orange Feature 2

Apple Cuts Vision Pro Shipments as Demand Falls 'Sharply Beyond Expectations'

Tuesday April 23, 2024 9:44 am PDT by
Apple has dropped the number of Vision Pro units that it plans to ship in 2024, going from an expected 700 to 800k units to just 400k to 450k units, according to Apple analyst Ming-Chi Kuo. Orders have been scaled back before the Vision Pro has launched in markets outside of the United States, which Kuo says is a sign that demand in the U.S. has "fallen sharply beyond expectations." As a...
iPad And Calculator App Feature 1

Apple Finally Plans to Release a Calculator App for iPad Later This Year

Tuesday April 23, 2024 9:08 am PDT by
Apple is finally planning a Calculator app for the iPad, over 14 years after launching the device, according to a source familiar with the matter. iPadOS 18 will include a built-in Calculator app for all iPad models that are compatible with the software update, which is expected to be unveiled during the opening keynote of Apple's annual developers conference WWDC on June 10. AppleInsider...
macbook pro purple february

Best Buy Introduces Record Low Prices on Apple's M3 MacBook Pro for Members

Thursday April 25, 2024 7:41 am PDT by
Best Buy is discounting a collection of M3 MacBook Pro computers today, this time focusing on the 14-inch version of the laptop. Every deal in this sale requires you to have a My Best Buy Plus or Total membership, although non-members can still get solid second-best prices on these MacBook Pro models. Note: MacRumors is an affiliate partner with Best Buy. When you click a link and make a...