Apple Objects to Customer Information Being Included in Sale of RadioShack Assets

radioshack_logo_stackedAfter filing for Chapter 11 bankruptcy back in February, confusion began to swirl surrounding the future - or lack thereof - regarding RadioShack's brand name and the sensitive customer data the tech seller has accumulated over the years. Yesterday, the auction for those assets ended and New York-based investment firm Standard General came out on top, winning the brand with a $26.2 million bid.

Last week, as bidding went underway for the bankrupt company's IP and data, Apple chimed in with a filing of its own at the bankruptcy court in Wilmington, Delaware where the proceedings were underway (via Dallas Business Journal).

Apple's objections note that RadioShack was not holding up its end of a previous reseller agreement made between the two companies that would prevent the retailer from the selling of Apple customer information. The Cupertino company went so far as to say that that information does not fall within RadioShack's estate, meaning anyone who buys the company - namely Standard General - has no right to access any of that sensitive data.

Apple isn't the only objector to the sale of customer data, with AT&T reaching a settlement with RadioShack and any "purchaser of its assets" to prevent the bankrupt company from the selling, disclosure, or transferring of AT&T's protected information. The state of Texas itself filed an objection in March, claiming the sale of customer data should be prevented as it violates the Texas Deceptive Trade Practices Act and basic consumer protection laws set in place within the state.

Frances Smith, a law partner at Dallas-based Shackelford, Melton, McKinley & Norton, LLP, believes the disruption by the complaints set against RadioShack's consumer data sale could prevent the sensitive information from being included in the auction, and possibly even shift the true price of RadioShack's estate and assets at auction.

“What could happen is the judge approves the sale of everything or approves the sale with the carve out for the customer info,” She said. “I don’t think there’s a scenario where he just doesn’t approve the sale because there are a lot of other things going on.”

Although it has the winning bid, Standard General isn't out of the woods yet. The judge overseeing the case still needs to grant approval of the bid for the hedge fund to truly take over the RadioShack IP and any estate deemed fit by the court to be properly under the now-defunct company's ownership. This includes that sensitive customer data Apple and the other companies are worried about, which boils down to about 67 million physical addresses and 8.5 million email addresses, as AppleInsider points out. The hearing regarding all of these claims is set for next week on May 20.

Top Rated Comments

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68 months ago
I always hated you had to give radio shack your address, micro center is like that too, leave me alone you weirdos.
Score: 15 Votes (Like | Disagree)
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68 months ago
I'm sure the legalities are complicated.

But from a layperson's perspective it seems clear that, if there was an agreement between Apple and Radio Shack to prevent the latter from selling Apple customer information, then that agreement should stand.

Cue lots of lawyers earning megabucks to establish the obvious?
Score: 14 Votes (Like | Disagree)
Avatar
68 months ago

I always hated you had to give radio shack your address, micro center is like that too, leave me alone you weirdos.


You're telling me if you went into Microcenter to buy a power supply you cannot walk out of there without them having your address? Serious question.


No. When the associate asks you "What's your phone number?" you simply say "No, thank you." I don't know about Microcenter, but I have to guess it's the same there. If they insist, you put down the merchandise and walk out.

Former RadioShack employee here.
Score: 5 Votes (Like | Disagree)
Avatar
68 months ago
Radio Shack Data Mining

I always refused to give Radio Shack employees my info -- I came in for a
pair of AA batteries, not to apply for a mortgage. If they insisted, I gave them
a false address, false phone number, false DOB, whatever -- as I do
with all retailers collecting data to sell. I told one kid my name was Michael J. Mouse, and my address was Disney World, Orlando, Florida. He duly recorded the information.
Score: 5 Votes (Like | Disagree)
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68 months ago
From the consumers' standpoint...if I chose to provide my info to a specific entity...that was the choice I made then, with that entity. It somehow doesn't seem fair to me that it should automatically change hands just because someone bought a brand name. Especially if in essence that was half the reason someone bought the brand name. Or, which is kind of the point of the article....if prior agreements were made between said entity and other parties...the new owner should have to honor those agreements. That part to me is a no brainer.

I know this is a complicated topic...and the above overly simplistic to a point. It just seems like a very shady way to obtain info to purposely / possibly exploit that info.

If nothing else, existing prior corporate agreements need to be kept satisfied. A new purchase shouldn't just erase those agreements, especially regarding customer privacy.

Thanks Apple for putting up a fight at least.
Score: 5 Votes (Like | Disagree)
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68 months ago


Why, if you wanted the merchandise?

Simple answer:

Area code -359-2680 or pick any number.

He's not gonna call you right then. (BTW: You would not be home:-)

My take is that they have no right to your info, so anything you give is fine:-)

My answer is always 867-5309, whenever a business asks for no good reason. The younger clerks now often don't bat an eye. :rolleyes:
Score: 4 Votes (Like | Disagree)

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