Apple Pay Setup Process Revealed as Retail Employees and Partners Begin Training

Apple has begun preparing its retail employees and retail partners for the upcoming launch of its Apple Pay mobile payments service with a host of new training materials that show the feature in action, reports 9to5Mac.

applepaysetup11
Users will be able to set up Apple Pay in Passbook or through the Settings app, as up to eight credit or debit cards be connected with an iTunes account or by scanning one in with the iPhone's camera. Every card connected to the service will allow users to access a number of features, including the ability to see a simple transaction list, the ability to turn on push notifications, and an area that allows quick access to a bank's phone number and an accompanying app. Passbook will also be able to automatically update an expired card with a new expiration date without the need to re-enter information.

applepaysetup22
For Apple's own stores, a customer will be able to return an item simply by holding an iPhone near a payment terminal to give a list of their recent transactions. Receipts from Apple Store purchases will also not display a customer's contact information or credit card number, but will rather show just the last four digits of a device's Apple Pay ID. If Apple Pay is not working properly for an Apple Store customer, retail employees will be able to use the "Apple Pay Demo" diagnostic software that can determine whether a device is having a hardware problem or other issue. For non-hardware issues, customers will be referred to their appropriate credit card providers or banks.

applepaysetup33
Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to convince customers to use the service. All Apple Store employees will receive one hour of mandatory Apple Pay training this week ahead of the service's impending launch. The report also notes that Apple has already launched Apple Pay at its Caffe Macs cafeteria located in its 1 Infinite Loop headquarters.

An internal memo addressed to Walgreens employees that surfaced yesterday suggested that Apple Pay may be going live next Saturday, October 18. Apple Pay will be enabled on the iPhone 6 and iPhone 6 Plus through an update to iOS 8. The seeded versions of iOS 8.1 to developers first revealed hidden Apple Pay settings and set up screens, which may indicate that the service might be launching alongside the update.

Apple is expected to detail full launch plans for Apple Pay and iOS 8.1 at its event this Thursday, October 16. The company is also expected to announce its next-generation iPad Air and Retina iPad mini, new iMacs with at least the 27-inch version receiving a high-resolution Retina display, and perhaps even a new Mac Mini.

Related Roundup: Apple Pay
Tag: 9to5Mac

Popular Stories

iPhone 17 Pro Lower Logo Feature 1

iPhone 17 Pro Coming Soon With These 14 New Features

Monday June 30, 2025 1:08 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are less than three months away, and there are plenty of rumors about the devices. Apple is expected to launch the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max in September this year. Below, we recap key changes rumored for the iPhone 17 Pro models:Aluminum frame: iPhone 17 Pro models are rumored to have an...
Apple Watch Ultra Night Mode Screen

Apple Watch Ultra 3 Launching Later This Year With Two Key Upgrades

Wednesday July 2, 2025 1:13 pm PDT by
The long wait for an Apple Watch Ultra 3 appears to be nearly over, and it is rumored to feature both satellite connectivity and 5G support. Apple Watch Ultra's existing Night Mode In his latest Power On newsletter, Bloomberg's Mark Gurman said that the Apple Watch Ultra 3 is on track to launch this year with "significant" new features, including satellite connectivity, which would let you...
iPhone 17 Pro Lower Logo Magsafe

iPhone 17 Pro's New MagSafe Design Revealed in Leaked Photo

Wednesday July 2, 2025 8:37 am PDT by
The upcoming iPhone 17 Pro and iPhone 17 Pro Max are rumored to have a slightly different MagSafe magnet layout compared to existing iPhone models, and a leaked photo has offered a closer look at the supposed new design. The leaker Majin Bu today shared a photo of alleged MagSafe magnet arrays for third-party iPhone 17 Pro cases. On existing iPhone models with MagSafe, the magnets form a...
Wi Fi WiFi General Feature

iOS 26 Adds a Useful New Wi-Fi Feature to Your iPhone

Wednesday July 2, 2025 6:36 am PDT by
iOS 26 and iPadOS 26 add a smaller yet useful Wi-Fi feature to iPhones and iPads. As spotted by Creative Strategies analyst Max Weinbach, sign-in details for captive Wi-Fi networks are now synced across iPhones and iPads running iOS 26 and iPadOS 26. For example, while Weinbach was staying at a Hilton hotel, his iPhone prompted him to fill in Wi-Fi details from his iPad that was already...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Max Battery Capacity Leaked

Thursday July 3, 2025 5:40 am PDT by
The iPhone 17 Pro Max will feature the biggest ever battery in an iPhone, according to the Weibo leaker known as "Instant Digital." In a new post, the leaker listed the battery capacities of the iPhone 11 Pro Max through to the iPhone 16 Pro Max, and added that the iPhone 17 Pro Max will feature a battery capacity of 5,000mAh: iPhone 11 Pro Max: 3,969mAh iPhone 12 Pro Max: 3,687mAh...
iOS 18

Apple Releases Second iOS 18.6 Public Beta

Tuesday July 1, 2025 10:19 am PDT by
Apple today seeded the second betas of upcoming iOS 18.6 and iPadOS 18.6 updates to public beta testers, with the betas coming just a day after Apple provided the betas to developers. Apple has also released a second beta of macOS Sequoia 15.6. Testers who have signed up for beta updates through Apple's beta site can download iOS 18.6 and iPadOS 18.6 from the Settings app on a compatible...
maxresdefault

New MacBook With A18 Pro Chip Spotted in Apple Code

Monday June 30, 2025 8:05 am PDT by
Apple is developing a MacBook with the A18 Pro chip, according to findings in backend code uncovered by MacRumors. Subscribe to the MacRumors YouTube channel for more videos. Earlier today, Apple analyst Ming-Chi Kuo reported that Apple is planning to launch a low-cost MacBook powered by an iPhone chip. The machine is expected to feature a 13-inch display, the A18 Pro chip, and color options...

Top Rated Comments

deviant Avatar
140 months ago
Mostly because it's not super clear that my credit union Visa won't work. This is in contrast to how google wallet seems to work with any credit card and to the consumer it would make sense that any card that can be used to make purchases through itunes should work. I guess for Apple Pay there is more needed on the back end to work intimately with banks than just processing a credit card payment???
https://www.apple.com/apple-pay/



It can't be clearer than that. But you have to have eyes on your face to see it. Not an unreal expectation.
Score: 26 Votes (Like | Disagree)
NY Guitarist Avatar
140 months ago
Should be interesting to see how fast Apple Pay is adopted by retail stores in general.
Score: 16 Votes (Like | Disagree)
webbuzz Avatar
140 months ago
I don't like the word lure... Impress would be better

Have a feeling the training materials do not say lure. It was used by MacRumors.
Score: 12 Votes (Like | Disagree)
dannyyankou Avatar
140 months ago
Is this going to be available outside of the United States?
Nope, not yet.

----------

https://www.apple.com/apple-pay/

Image (http://i.imgur.com/hFRQsIf.png)

It can't be clearer than that. But you have to have eyes on your face to see it. Not an unreal expectation.
That wasn't necessary. A direct link to the page in your first post would've been sufficient.
Score: 11 Votes (Like | Disagree)
macs4nw Avatar
140 months ago
This has the potential to make Apple more $$$ than anything else they've done so far. If the security turns out to be as ironclad as even the financial institutions are now saying, this is going to be a watershed moment for the company.

The potential for earnings growth with their payment system eclipses anything that came before.
Well done Cupertino!
Score: 10 Votes (Like | Disagree)
arian19 Avatar
140 months ago


Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to lure customers into using the service.

I don't like the word lure... Impress would be better
Score: 10 Votes (Like | Disagree)