Apple to Expand AppleCare+ to Australia Soon

by

applecare_plus_iconAppleCare+ for iPad, iPhone, and iPod is set to debut in Australia in the near future, perhaps ahead of the launch of the iPhone 6 in the country. According to a tipster who spoke to MacRumors, Apple Store employees in Australia are currently receiving training on the service.

AppleCare+ for iPhone originally launched in the U.S. in 2011, offering two years of extended warranty protection along with for two accidental damage incidents (with a $79 service fee).

The program expanded to include the iPad in 2012, and since then, Apple has rolled out AppleCare+ coverage in a number of countries including Canada, China, Japan, Singapore, Mexico, United Arab Emirates, and several countries across Europe.

Currently, customers in Australia are limited to standard AppleCare protection for the iPad and the iPhone, which provides two years of additional coverage but does not include accidental damage replacements. Pricing on AppleCare+ in Australia has not yet been divulged, but it will likely be similar to pricing in the United States, which is $99.

Top Rated Comments

(View all)
Avatar
77 months ago
Some truths in reply

@myforwik. So Australians are dishonest and Americans honest, wow go the racist attitudes! ... or is it that many large multinational companies treat Australians like cash-cows?
Australians can pay more than 100% for exactly the same software as an American, In fact newspapers here found it was cheaper to fly to LA and pick up a copy of some Adobe software than it was to buy the same product in Australia! (Ie a $1500 airfare and still able to get the product more cheaply!!)
Games, music, movies, all delivered electronically are generally 30 to 40 % more expensive than the US (after taking into account tax and exchange differences).
It's often referred to the 'Australia Tax', where companies charge far more to Australians for exactly the same product as is sold overseas and why there is a prevalence of people using VPNs to get around geo-locking by (primarily greedy) American companies who are happy to sell you a movie on iTunes for $4.99 but me one for $6.99
It has never been 'socially acceptable' to rip off companies here.
I have never, ever, ever heard of apple replacing a phone for someone that was water damaged, when I broke my iPad screen a year ago the apple replacement cost me $429. This article is about apple care plus, which is currently not in Australia.
You are right about the government sticking up for our warranty rights though here. We have what is called a statutory warranty which can not be overruled. It does NOT cover wear and tear or accidents or water damage despite your ridiculous claim. What it does state is that an item should work for a reasonable period of time based on what you spent on it. The Nokia phone for $50 comes with a one year warranty, it is 'reasonable' to expect that a cheap phone would last for a year. It is not reasonable that the $1100 phone (marketed as a premium product) that you purchased from apple dies 370 days after you purchased it or even 18 months later ... a generally accepted level of warranty was thought to be 2 years by my government... Remembering this is NOT water damage, NOT dropping phone etc etc, instances I've seen of warranty replacements under statutory law have been due poor battery life (battery deterioration, not the issues that many of us had with our iphone 5), and also the issues that affected quite a number of home keys on the iPhone 4 or 4s at just over the one year mark (how many Americans were ripped off by apple because their non apple care phone's home key stopped working due potentially shoddy materials that really should have lasted longer?)
This equally applies to the $300 and the $3000 TVs and other products that you might have purchased also, both with one year warranties, I would think such a government initiative is common sense and holds companies accountable.
I find it a strange mentality that you would think it acceptable that you should be forced to buy an extra warranty for a phone costing over a thousand dollars because it is not made well enough that a company can't guarantee it for more than a year without a premium being added to the cost. I guess your companies need to be 'more honest' and give realistic warranty periods.
Score: 10 Votes (Like | Disagree)
Avatar
77 months ago

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.


In my experience, I regularly see screens that are cracked and smashed beyond belief, they're not replaced by Apple, people continue to use them...

And I'm sure this'll turn into a **** storm, but Americans more honest? Pot calling the kettle black! :p

I just got my iphone replaced with a new refurbished iphone from apple for free 1 year and 11 months after originally buying the phone. I think I'll stick with what the Australian consumer laws give me for free.


I did too, but that was because of a battery recall!

I'm interested to see what inclusions the policy could come with over here. It could be a very attractive proposition, or it could be utterly pointless, the ball is in Apple's court there.
Score: 1 Votes (Like | Disagree)
Avatar
77 months ago

Australia has comsumer laws which basically make the original apple care pointless - the government basically twisted apples arm and made them give 2 year coverage without apple care.

It will be interesting to see how expensive this is and if it will be abused. Australia has a very consumerist mind set about thier 'entitlements' and it's socially acceptable to try and rip companies off.

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.


Mr. myforwik - You have no friggin idea what you are talking about ! Please see other comments above in response to your nonsense. Faulty products have absolutely nothing to do with 'caveat emptor'.

But at the end of the day there should be absolutely no sympathy for a company like Apple worth in excess of $600 billion producing a, say $1,000-$500 product that fails for whatever reason in the hands of a consumer within a reasonable life for that product, without the need to pay extra for 'Applecare'. Apple's 'care' for the product starts the moment I pay my hard earned cash for the item, not because I then give them some more cash for 'extra special care'. Current Australian Consumer Law seems to understands that simple proposition.
Score: 1 Votes (Like | Disagree)
Avatar
77 months ago
Australia has comsumer laws which basically make the original apple care pointless - the government basically twisted apples arm and made them give 2 year coverage without apple care.

It will be interesting to see how expensive this is and if it will be abused. Australia has a very consumerist mind set about thier 'entitlements' and it's socially acceptable to try and rip companies off.

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.
Score: 1 Votes (Like | Disagree)

Top Stories

Apple Announces New 27-Inch iMac With 10th-Gen Processors, Up to 128GB RAM, 1080p Webcam, True Tone, and More

Tuesday August 4, 2020 8:07 am PDT by
Apple today announced a new 27-inch iMac with faster 10th-generation Intel Core processor options, next-generation AMD graphics, up to 128GB of RAM, a higher-resolution 1080p front-facing FaceTime camera, a True Tone display with a nano-texture glass option, a T2 chip, higher fidelity speakers, studio-quality microphones, and more. A breakdown of the new 27-inch iMac's features and specs:10th...

Apple May Launch This Year's 'iPhone 12' Lineup in Two Stages, With 6.1-inch Models Debuting First

Monday August 3, 2020 3:14 am PDT by
Apple last week confirmed that its "‌iPhone‌ 12" launch will be delayed this year due to the ongoing global health crisis and restrictions on travel. Apple last year started selling iPhones in late September, but this year, Apple projects supply will be "available a few weeks later," suggesting a release sometime in October. We're expecting a total of four OLED iPhones in 5.4, 6.1, and...

Apple-Acquired Dark Sky Officially Shuts Down Android App

Saturday August 1, 2020 3:43 pm PDT by
Apple in March purchased weather app Dark Sky, and at that time, Dark Sky's developers said that the app's Android version would be discontinued on July 1, 2020. However, instead of shuttering the app on that date, the app's developers announced that the discontinuation would be delayed for another month. Now that it's August, Android users are no longer able to access the app, and...

Everything New in iOS 14 Beta 4: Apple TV Widget, Search Improvements, Exposure Notification API and More

Tuesday August 4, 2020 11:14 am PDT by
Apple today released the fourth developer betas of iOS and iPadOS 14 for testing purposes, tweaking and refining some of the features and design changes included in the update. Changes get smaller and less notable as the beta testing period goes on, but there are still some noteworthy new features in the fourth beta, which we've highlighted below. - Apple TV widget - There's a new Apple TV...

Apple Explains Why You Might See 'Not Charging' When a Mac is Plugged In

Monday August 3, 2020 1:42 pm PDT by
If you have a Mac and have seen a "Not Charging" warning when plugging it in to power, Apple last week released a support document that explains why. Macs running macOS 10.15.5 or later have a Battery Health Management feature to preserve the life of the battery, and occasionally, the Battery Health Management option will cause the Mac to pause its charging for calibration purposes.Depending ...

Unreleased iPod Touch with Mac Pro Glossy Black Finish Shared Online

Sunday August 2, 2020 11:32 am PDT by
Twitter user @DongleBookPro has today posted images of what seems to be a first-generation iPod Touch prototype with a 2013 Mac Pro-style glossy black finish. The Twitter user claims that the iPod Touch prototype pictured has "the same coating as the 2013 Mac Pro." Had the finish been selected for the final product, it also would have been similar to the metallic glossy black finish that...

Phil Schiller Moving on to Become 'Apple Fellow,' Greg Joswiak Taking Over as Marketing SVP

Tuesday August 4, 2020 10:07 am PDT by
Apple's Phil Schiller is moving on to become an "Apple Fellow," Apple announced today, while Greg Joswiak will take over as Apple's senior vice president of Worldwide Marketing. Schiller will continue to lead the App Store and Apple Events, but will no longer be in charge of marketing. Apple CEO Tim Cook said he is "thrilled" that Joswiak will be leading the marketing team, and that his...

Microsoft to Stop Supporting Office 2016 for Mac in October

Monday August 3, 2020 12:21 pm PDT by
Microsoft's Office 2016 for Mac is set to reach its end of support date on October 13, 2020, and after that date, connecting to Office 365 services using the Office 2016 for Mac software will no longer be supported. Microsoft shared the detail in a support document from July highlighting which versions of Office will be supported for connecting to Office 365 services in the future.Connecting ...

8 Third-Party Home Screen Widgets That You Can Try Out Now on iOS 14

Wednesday August 5, 2020 12:56 pm PDT by
One of the biggest new features of iOS 14 is Home Screen widgets, which provide information from apps at a glance. The widgets can be pinned to the Home Screen in various spots and sizes, allowing for many different layouts. When the iOS 14 beta was first released in June, widgets were limited to Apple's own apps like Calendar and Weather, but several third-party developers have begun to test ...

Apple Shares Requirements for Default Third-Party Browser and Email Apps With Developers

Monday August 3, 2020 4:28 pm PDT by
Apple in iOS 14 plans to allow users to set a third-party app as the default email or browser app on an iPhone or iPad, replacing the current Apple-made default apps Safari and Mail. Apple hasn't provided many details on the new feature to users, but as noted by MacStories' Federico Vittici, Apple has shared documentation with developers who want their apps to have the option to be set as a...