Apple to Expand AppleCare+ to Australia Soon

by

applecare_plus_iconAppleCare+ for iPad, iPhone, and iPod is set to debut in Australia in the near future, perhaps ahead of the launch of the iPhone 6 in the country. According to a tipster who spoke to MacRumors, Apple Store employees in Australia are currently receiving training on the service.

AppleCare+ for iPhone originally launched in the U.S. in 2011, offering two years of extended warranty protection along with for two accidental damage incidents (with a $79 service fee).

The program expanded to include the iPad in 2012, and since then, Apple has rolled out AppleCare+ coverage in a number of countries including Canada, China, Japan, Singapore, Mexico, United Arab Emirates, and several countries across Europe.

Currently, customers in Australia are limited to standard AppleCare protection for the iPad and the iPhone, which provides two years of additional coverage but does not include accidental damage replacements. Pricing on AppleCare+ in Australia has not yet been divulged, but it will likely be similar to pricing in the United States, which is $99.

Top Rated Comments

(View all)
Avatar
80 months ago
Some truths in reply

@myforwik. So Australians are dishonest and Americans honest, wow go the racist attitudes! ... or is it that many large multinational companies treat Australians like cash-cows?
Australians can pay more than 100% for exactly the same software as an American, In fact newspapers here found it was cheaper to fly to LA and pick up a copy of some Adobe software than it was to buy the same product in Australia! (Ie a $1500 airfare and still able to get the product more cheaply!!)
Games, music, movies, all delivered electronically are generally 30 to 40 % more expensive than the US (after taking into account tax and exchange differences).
It's often referred to the 'Australia Tax', where companies charge far more to Australians for exactly the same product as is sold overseas and why there is a prevalence of people using VPNs to get around geo-locking by (primarily greedy) American companies who are happy to sell you a movie on iTunes for $4.99 but me one for $6.99
It has never been 'socially acceptable' to rip off companies here.
I have never, ever, ever heard of apple replacing a phone for someone that was water damaged, when I broke my iPad screen a year ago the apple replacement cost me $429. This article is about apple care plus, which is currently not in Australia.
You are right about the government sticking up for our warranty rights though here. We have what is called a statutory warranty which can not be overruled. It does NOT cover wear and tear or accidents or water damage despite your ridiculous claim. What it does state is that an item should work for a reasonable period of time based on what you spent on it. The Nokia phone for $50 comes with a one year warranty, it is 'reasonable' to expect that a cheap phone would last for a year. It is not reasonable that the $1100 phone (marketed as a premium product) that you purchased from apple dies 370 days after you purchased it or even 18 months later ... a generally accepted level of warranty was thought to be 2 years by my government... Remembering this is NOT water damage, NOT dropping phone etc etc, instances I've seen of warranty replacements under statutory law have been due poor battery life (battery deterioration, not the issues that many of us had with our iphone 5), and also the issues that affected quite a number of home keys on the iPhone 4 or 4s at just over the one year mark (how many Americans were ripped off by apple because their non apple care phone's home key stopped working due potentially shoddy materials that really should have lasted longer?)
This equally applies to the $300 and the $3000 TVs and other products that you might have purchased also, both with one year warranties, I would think such a government initiative is common sense and holds companies accountable.
I find it a strange mentality that you would think it acceptable that you should be forced to buy an extra warranty for a phone costing over a thousand dollars because it is not made well enough that a company can't guarantee it for more than a year without a premium being added to the cost. I guess your companies need to be 'more honest' and give realistic warranty periods.
Score: 10 Votes (Like | Disagree)
Avatar
80 months ago

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.


In my experience, I regularly see screens that are cracked and smashed beyond belief, they're not replaced by Apple, people continue to use them...

And I'm sure this'll turn into a **** storm, but Americans more honest? Pot calling the kettle black! :p

I just got my iphone replaced with a new refurbished iphone from apple for free 1 year and 11 months after originally buying the phone. I think I'll stick with what the Australian consumer laws give me for free.


I did too, but that was because of a battery recall!

I'm interested to see what inclusions the policy could come with over here. It could be a very attractive proposition, or it could be utterly pointless, the ball is in Apple's court there.
Score: 1 Votes (Like | Disagree)
Avatar
80 months ago

Australia has comsumer laws which basically make the original apple care pointless - the government basically twisted apples arm and made them give 2 year coverage without apple care.

It will be interesting to see how expensive this is and if it will be abused. Australia has a very consumerist mind set about thier 'entitlements' and it's socially acceptable to try and rip companies off.

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.


Mr. myforwik - You have no friggin idea what you are talking about ! Please see other comments above in response to your nonsense. Faulty products have absolutely nothing to do with 'caveat emptor'.

But at the end of the day there should be absolutely no sympathy for a company like Apple worth in excess of $600 billion producing a, say $1,000-$500 product that fails for whatever reason in the hands of a consumer within a reasonable life for that product, without the need to pay extra for 'Applecare'. Apple's 'care' for the product starts the moment I pay my hard earned cash for the item, not because I then give them some more cash for 'extra special care'. Current Australian Consumer Law seems to understands that simple proposition.
Score: 1 Votes (Like | Disagree)
Avatar
80 months ago
Australia has comsumer laws which basically make the original apple care pointless - the government basically twisted apples arm and made them give 2 year coverage without apple care.

It will be interesting to see how expensive this is and if it will be abused. Australia has a very consumerist mind set about thier 'entitlements' and it's socially acceptable to try and rip companies off.

For example: If people put a minor scratch on their screen they will not hesitate to 'accidentally' drop thier phone in water so they can get a full replacement.

It's very different to USA which still tends to have 'buyer beware' and people being more honest about real accidents.
Score: 1 Votes (Like | Disagree)

Top Stories

iPhone 12 Pro in Graphite and iPhone 12 in Blue Shown Off in Unboxing Videos

Monday October 19, 2020 8:20 am PDT by
While the iPhone 12 Pro does not launch until Friday, we now have an early unboxing video of the device courtesy of Twitter account DuanRui, providing a closer look at the shiny new flat-edge design and sleek Graphite color option. Ben Geskin re-uploaded the unboxing video to YouTube, which we've embedded below: Geskin has also uploaded an unboxing video of the iPhone 12 in Blue: ...

New Photos Offer Better Look at iPhone 12 Color Options

Tuesday October 20, 2020 2:34 am PDT by
As we wait for the iPhone 12 review embargo to lift later today, more pictures are circulating of the devices in real-world lighting conditions, providing a better look at the different colors available. Leaker DuanRui has shared images on Twitter of the iPhone 12 in white, black, blue, green, and (PRODUCT)RED. The black and white colors are similar to the iPhone 11 colors, but the other...

Kuo: iPhone 12 Pro Demand Higher Than Expected

Sunday October 18, 2020 10:39 pm PDT by
TF International Securities analyst Ming-Chi Kuo released a research note this morning detailing what he's seen with the volume of iPhone 12 and iPhone 12 Pro pre-orders in the first weekend of sales. Kuo had previously indicated that Apple's estimated shipment allocations for the new iPhone models placed the iPhone 12 at the top with 40-45% of inventory allocation (up from 15-20%). However, ...

Apple Releases iPadOS and iOS 14.1 With Multiple Bug Fixes Ahead of iPhone 12 Launch

Tuesday October 20, 2020 10:06 am PDT by
Apple today released iOS and iPadOS 14.1, the first major updates to the iOS and iPadOS 14 operating system updates that were released in September. iOS and iPadOS 14.1 come a week after Apple released the golden master versions of the updates to developers. The iOS 14.1 update can be downloaded for free and it is available on all eligible devices over-the-air in the Settings app. To access...

Hands-On With Apple's MagSafe Charger for iPhone 12

Monday October 19, 2020 11:54 am PDT by
Alongside the new iPhone 12 models, Apple introduced a MagSafe charger that attaches to the back of the iPhones using magnets embedded both in the charger and in the iPhone. It allows for speedier charging and paves the way for a portless iPhone in the future. MagSafe chargers are shipping out and are in some Apple retail locations now, and we picked one up to check it out. Subscribe to the ...

Watch: iPhone 12 and iPhone 12 Pro Unboxing Videos and First Impressions

Tuesday October 20, 2020 6:05 am PDT by
Apple's embargo has lifted for iPhone 12 and iPhone 12 Pro reviews. In addition to our detailed review roundups for each device, we've rounded up over a dozen unboxing videos and first impressions below. iPhone 12 in Blue on left and iPhone 12 Pro in Pacific Blue on right via Engadget Key new features of the iPhone 12 and iPhone 12 Pro include a flat-edge design, 5G support, a much faster A14 ...

Some Apple Watch SE Owners Experiencing Issues With Overheating [Updated]

Monday October 19, 2020 11:38 am PDT by
There may be an issue with the new Apple Watch SE, which some users have found is overheating after a few hours of usage. Several Apple Watch SE owners in South Korea have run into problems, as noted in a Reddit post chronicling the complaints. There have been six reports from Apple Watch SE owners in South Korea who have had their Apple Watches get hot and malfunction, with a yellow spot...

Gold Version of iPhone 12 Pro Apparently Has a More Fingerprint Resistant Stainless Steel Frame

Tuesday October 20, 2020 11:56 am PDT by
iPhone 12 Pro reviews hit the web today, and one of the more interesting tidbits came from TechCrunch's Matthew Panzarino, who revealed that the Gold version of the device apparently has a more fingerprint resistant coating applied to the stainless steel frame. From his review:Most of the iPhone 12 Pro finishes still use a physical vapor deposition process for edge coating. But the new gold...

iPhone 12 Pro Max Has Smaller 3,687 mAh Battery According to Regulatory Filing

Tuesday October 20, 2020 8:48 pm PDT by
Apple's new iPhone 12 Pro Max is equipped with a 3,687 mAh battery, which is around 7% less capacity than the 3,969 mAh battery in the iPhone 11 Pro Max, according to a regulatory filing published by TENAA, the Chinese equivalent of the FCC. The regulatory filing, spotted by MacRumors, also lists the iPhone 12 Pro Max with 6GB of RAM as seen in benchmark results last week. Apple has filed ...

Hands-On With Apple's iPhone 12 and 12 Pro MagSafe Cases

Tuesday October 20, 2020 1:33 pm PDT by
Apple's iPhone 12 and 12 Pro are launching this Friday, and ahead of that release date, Apple is shipping out various accessories like the MagSafe charger and MagSafe cases. Yesterday we took a look at the MagSafe charger, and today our MagSafe case came in the mail, so we thought we'd take another look at the charger to see how it works with the case and just how strong the case magnets are. S ...